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Actiwell Lead and Sales CRM
What Actiwell Lead and Sales CRM is
Actiwell Lead and Sales CRM organizes gym sales work from first contact through follow-up, progress, and transactions. Leads can be managed by owner, department, and pipeline, while customer records may include interaction, purchase, and booking history alongside package status. The CRM connects sales orders, payments, and reporting, with reports based on recorded transactions and sales activity. It can identify duplicate customer data by phone number or email. The product is presented for gym owners, operations managers, and sales teams, and is available on the web and through an API. Actiwell describes a wider service covering membership and package management, e-contracts, class and personal-training booking, QR and biometric check-in, payment processing, analytics, and customer and staff mobile apps. It lists Google Cloud ISO 27001-certified data centers, TLS 1.2+ encryption in transit, role-based access, monitoring, and security audits. Plans start at 1,000,000 VND per month; Basic covers 100 members.
Who it suits
It suits gym owners, operations managers, and sales teams that need lead pipelines connected with customer, payment, booking, and membership information. Web and API access support operational integrations.
What it does well
- Manages leads by owner, department, and pipeline
- Keeps interaction, purchase, booking, and package history
- Detects duplicate records by phone or email
- Connects CRM, orders, payments, and reporting
- Offers web and API access
What to know first
- No free plan is listed
- Basic plan covers 100 members
- Initial setup package costs 5,000,000 VND per system
- Advanced support and capacity cost more
Limits
Actiwell Basic costs 1,000,000 VND per month and covers 100 members. Actiwell Advance covers 500 members for 3,500,000 VND per month; Actiwell Professional covers 2,000 members for 9,000,000 VND per month. The one-time initial setup package costs 5,000,000 VND per system.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Actiwell Basic | 1,000,000 VND / month · 100 members · Actiwell CMS (14 modules) · Member booking app | 1,000,000 VND a month |
| Actiwell Ultimate | 15,000,000 VND / month · 5,000 members · Priority 24/7 support · Custom domain and branding | 15,000,000 VND a month |
| Actiwell Advance | 3,500,000 VND / month · 500 members · Full Actiwell CMS · Actiwell Business app | 3,500,000 VND a month |
| Initial setup package | 5,000,000 VND / system · Data onboarding · mPOS connection · AI camera integration · Data import | 5,000,000 VND |
| Actiwell Professional | 9,000,000 VND / month · 2,000 members · Full ecosystem access · Advanced coach app | 9,000,000 VND a month |
As actiwell.co lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Actiwell Lead and Sales CRM website.
- Choose a service tier: Actiwell Basic, Actiwell Advance, Actiwell Professional, or Actiwell Ultimate.
- Arrange the initial setup package if you need data onboarding, mPOS connection, AI camera integration, or data import.
- Use the web platform or connect through the API.
Verdict
Actiwell Lead and Sales CRM links gym lead handling with customer history, transactions, bookings, and reporting. Its broader platform scope and tiered member limits make it relevant to gyms choosing an operational system.
Questions
How much does Actiwell Lead and Sales CRM cost?
Plans start at 1,000,000 VND per month. Actiwell Basic is 1,000,000 VND per month, Advance is 3,500,000 VND per month, Professional is 9,000,000 VND per month, and Ultimate is 15,000,000 VND per month.
Is there a free plan?
No. The listed plans are paid.
What platforms does it support?
The CRM is available on web and via API.
What does the Basic plan include?
Actiwell Basic costs 1,000,000 VND per month and covers 100 members, Actiwell CMS with 14 modules, and the member booking app.
Can customers export their data?
Yes. The terms give users the right to export data, and the privacy policy lists the right to receive personal data in a machine-readable format.
How long does Actiwell retain data after an account ends?
The privacy policy says data is kept during service use and for 90 days after account termination, then permanently deleted unless law requires longer retention.
Facts from Actiwell Lead and Sales CRM's own pages
- Customer history
- The CRM record can include interaction, purchase, and booking history, along with package status. · actiwell.co, 9 Oct 2026
- Data retention
- The privacy policy says data is kept during service use and for 90 days after account termination, then permanently deleted unless law requires longer retention. · actiwell.co, 9 Oct 2026
- Duplicate detection
- Actiwell says CRM flows can identify duplicate customer data by phone number or email. · actiwell.co, 9 Oct 2026
- Export and portability
- The terms give users the right to export their data, and the privacy policy lists a right to receive personal data in a machine-readable format. · actiwell.co, 9 Oct 2026
- Headquarters
- Hanoi, Vietnam · actiwell.co, 28 Sept 2026
- Integrations
- The privacy policy describes connections with Meta services including Facebook, Messenger, Instagram, Threads, Meta Ads Manager, and Catalog API, and says platform data is stored using Google Cloud Platform (Firebase). · actiwell.co, 9 Oct 2026
- Intended users
- The CRM page is aimed at gym owners, operations managers, and sales teams. · actiwell.co, 9 Oct 2026
- Lead management
- Leads can be managed by owner, department, and pipeline within a unified CRM. · actiwell.co, 9 Oct 2026
- Privacy
- Actiwell states that it does not sell personal data and that payment information is processed by a third-party gateway rather than stored on Actiwell systems. · actiwell.co, 9 Oct 2026
- Product purpose
- Actiwell's Lead and Sales CRM digitizes gym sales workflows and keeps customer information from first contact through follow-up, sales progress, and transactions in one operational context. · actiwell.co, 9 Oct 2026
- Sales and reporting
- The product connects CRM, sales orders, payments, and reporting, with reports drawing on recorded transactions and sales activity. · actiwell.co, 9 Oct 2026
- Security
- Actiwell says data is stored in ISO 27001-certified Google Cloud data centers and lists TLS 1.2+ encryption in transit, role-based access control, 24/7 monitoring, and periodic security audits. · actiwell.co, 9 Oct 2026
- Service scope
- The platform terms describe CRM, membership and package management, e-contracts, class and PT booking, QR and biometric check-in, payment processing, reporting, analytics, and customer and staff mobile apps. · actiwell.co, 9 Oct 2026
- Support
- The terms say users may request technical support within their service tier; the privacy policy says privacy requests are answered within five business days. · actiwell.co, 9 Oct 2026
Where Actiwell Lead and Sales CRM stands on Freedom251
- Fitness CRM Software#19 of 27