1up

Overview

1up is RFP and questionnaire response software for teams that want to draft from their own company knowledge. It is best suited to sales teams answering customer questions and Infosec teams handling security questionnaires. Its strongest case is combining reusable knowledge with team review and approval workflows; the trade-off is a sharp jump from a capped free plan to paid questionnaire packages.

Key features

1up can work with questionnaires in Word, Excel, Google Sheets, PDF and web forms, giving teams several ways to bring requests into a shared process. It can draw on company websites, product documentation, prior RFPs, Google Drive and SharePoint. That makes it a practical fit where answers already live across these sources, though the value depends on having useful, maintained internal material to draw from.

Generated answers can be reviewed and edited by teammates, and 1up remembers changes for similar questions. Teams can assign responses, route them for approval and track questionnaire status. This is more useful for recurring work that needs accountability than for a one-off response managed by a single person. Finished responses can be exported as DOCX or PDF.

1up says it can understand documents and generate responses in over 20 languages. Its Chrome and Edge browser plugins can draft answers directly in web-based questionnaires, while named integrations include Confluence, Slack, Microsoft Teams and Google Chat, alongside Google Drive and SharePoint. These options help teams work across document stores and communication tools rather than relying only on uploaded files.

For security-conscious buyers, 1up says it is SOC 2 Type II compliant, encrypts data in transit and at rest, and does not use uploaded documents to train AI models. Customers can choose US, EU or AU availability zones and modify or delete uploaded data at any time.

Pricing

The Free plan costs nothing and includes one admin, 50 knowledge uploads and 50 answers per month. That is enough to explore the workflow or handle light questionnaire volume, but the monthly answer cap makes it a limited option for teams with steady response work.

MCP costs $50 a month, plus automation usage, and includes an MCP Server with pay-as-you-go questionnaire automations at $0.05 per question answered. It is the lowest paid entry point, but usage-based charges mean the monthly bill can rise with volume.

Starter costs $300 a month and includes unlimited users, unlimited answers, Slack, Teams, Google Chat and browser plugins, plus one questionnaire. It suits a team working on a single active questionnaire that needs unrestricted answers and collaboration; it is not the right tier for multiple concurrent questionnaires.

Plus costs $900 a month and adds KB Plushie, Team Training and six questionnaires, along with everything in Starter. It is the clearer fit for teams managing several questionnaires at once, though the threefold price increase over Starter is substantial if questionnaire capacity is the main added need. Enterprise has custom pricing and adds a dedicated success manager and custom questionnaire volume.

1up offers a 14-day trial. The free plan and trial make it possible to begin without committing to a paid package, but the published plan structure puts meaningful ongoing capacity at $300.00 per month.

Platforms

1up is available on the web and as an extension. Its browser plugin supports Chrome and Edge for drafting inside web-based questionnaires.

Who it's for

1up is a strong candidate for sales and Infosec teams that repeatedly answer customer questionnaires, have established internal knowledge sources, and need reviewers or approvers involved. Teams that handle only occasional requests may find the free cap sufficient, while those with a single regular questionnaire can consider Starter. Organizations needing six questionnaires or custom volume have a reason to look at Plus or Enterprise. It is less compelling for teams without reusable source material or those seeking paid questionnaire capacity below Starter's price.

Pros and cons

• Pro: Drafting can draw on several kinds of internal knowledge, including previous RFPs and connected document stores, which can reduce repeated manual composition.
• Pro: Review assignments, approvals and status tracking give teams a way to manage questionnaire work beyond initial drafting.
• Pro: More than 20 languages, browser-based drafting and DOCX/PDF export cover varied response formats and workflows.
• Pro: Data-zone choice, encryption and the stated exclusion of uploaded documents from AI training address important data-handling concerns.
• Con: Free is capped at 50 answers per month, while Starter begins at $300.00 per month for one questionnaire, leaving a notable gap for growing teams.
• Con: MCP adds a $0.05 per-question charge on top of its monthly price, so high automation volume can make costs less predictable.

Alternatives

Compare the wider RFP Response Software category if you want to assess the field before choosing. Presel is worth considering if a seven-day Pro trial without a credit card and a return to a Free toolkit better match an exploratory start. Tenderbolt may suit teams that prefer pricing tailored to team size and RFP volume. Tribble is an option for teams prioritizing source-cited drafts, SME routing and an audit trail in RFP, DDQ and security questionnaire workflows. Expedience Software is another paid web and Windows option. AIRFP is another paid web option. Ombud is another paid web option. RFP Response Builder may fit buyers considering a 14-day trial or a $39 a month Business plan, though its Business Plan has a five-user minimum. Upland Qvidian is another paid web option.

Verdict

Choose 1up if your sales or Infosec team answers questionnaires repeatedly and wants internal knowledge, collaboration and approvals in one workflow. Its combination of reusable answers and review controls is the main reason to choose it. Look elsewhere if you need several questionnaires but cannot justify $900.00 per month, or if your response volume is too low to make the paid tiers worthwhile.