Microsoft Copilot is an umbrella name for an AI assistant app and AI features built into Microsoft 365 apps. In Windows, you can find the Copilot app through Start, the taskbar, or supported keyboard shortcuts. In Microsoft 365, Copilot features may appear in apps such as Word, Excel, PowerPoint, Outlook, Teams, and OneNote. What you can use depends on your account, license or subscription, device, region, and—in work or school accounts—your organization’s settings.
What Microsoft Copilot means
“Copilot” does not refer to one identical feature available everywhere. It can mean the standalone Microsoft Copilot app, or AI capabilities embedded in a particular Microsoft 365 app. Microsoft says the former Microsoft 365 Copilot app is now called the Microsoft Copilot app. Its available experiences depend in part on which account you use to sign in.
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A personal Microsoft account and a work or school account are different identities. Work or school accounts are managed by an organization through Microsoft Entra. In the Copilot app, Microsoft says a “Personal” or “Work” label appears by the profile. Microsoft also says personal-account data does not flow into the work or school experience, or vice versa. For work and school use, the features available depend on the license assigned to you, and administrators may configure some experiences. Microsoft’s Copilot overview explains the app and account distinction.
Where to find Copilot in Windows
Microsoft says the Copilot app should already be installed on new Windows 11 PCs. Look for it on the taskbar or in Start. If it is missing, Microsoft directs users to the Microsoft Store. Device management or a customized Windows setup may affect what is installed or pinned, and the app can be uninstalled through Windows Settings. See Microsoft’s Windows Copilot guide.
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Open the app
- Select the Copilot app from Start or the taskbar.
- On a keyboard with a Copilot key, press that key.
- Press Windows+C. Depending on the shortcut configuration, this may open the full app or a smaller quick view. Microsoft says the behavior can be adjusted in the app’s keyboard shortcut settings.
On supported Windows devices, a configurable pen shortcut button may also be assigned to the Copilot key action.
What the Windows app can do
Microsoft documents several Windows app features beyond chat: Copilot Vision can answer questions about open browser windows or apps; file search can help find or ask questions about device and OneDrive-synced files; screenshot sharing lets you ask about what is on screen; a side pane can open web content; and Copilot can guide you to relevant Windows Settings. File search access can be adjusted in settings. These capabilities are not guaranteed to be available on every device, account, or app version.
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Where Copilot appears in Microsoft 365
Microsoft identifies Copilot experiences in Word, Excel, PowerPoint, OneNote, Outlook, and Teams. The task depends on the app: for example, drafting or editing in Word, analyzing data in Excel, creating slides in PowerPoint, and managing email in Outlook. The exact features differ by app, and availability can depend on the platform, region, account, subscription or assigned license, and organizational policy. Microsoft’s Copilot in Microsoft 365 apps and Windows learning page describe these app experiences.
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Clear out junk files and repair common Windows errorsFree Scan →Scan for outdated or missing drivers - takes under a minuteDriver Scan →The Microsoft Copilot app can also act as a starting point for Microsoft 365. Microsoft says its pane may include Chat, Library, Agents, Search, and Cowork, and a menu can launch Outlook, Word, Excel, PowerPoint, and Teams. That navigation is separate from Copilot controls embedded directly inside an app.
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Does Copilot require a paid Microsoft 365 license?
There is no single yes-or-no answer for every Copilot experience. Microsoft distinguishes Copilot Chat (Basic), M365 Copilot (Basic), and M365 Copilot (Premium) in its licensing guidance. Basic access does not necessarily include the paid add-on or the full chat integration and priority experience; Premium indicates an add-on license. Microsoft also describes different paths for personal plans and work or school accounts, so “Copilot is free” and “Copilot always requires a separate license” are both too broad.
To see what applies to you, check your account type and subscription or, for a work or school account, the license assigned by your organization. Microsoft’s license guide sets out its current categories.
If Copilot is not where you expect
- Check the signed-in account. In the Copilot app, look by your profile for the “Personal” or “Work” label. If it is a work or school account, the assigned license and organization settings can affect what appears.
- Check Windows Start and the taskbar. Search Start for Copilot and look for a taskbar pin. If it is absent, check the Microsoft Store; a managed or customized PC may differ from Microsoft’s stated default.
- Check the particular Microsoft 365 app and entitlement. Confirm the subscription or assigned license, then check whether Copilot is available in the app you want to use.
- Consider platform and region. Features and availability are not identical across devices, regions, accounts, or organization policies.
For Microsoft’s guidance on locating the app, see Where to find the Copilot app. Microsoft’s Windows learning page describes its stated market context as the United States and notes that availability varies by region.
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