Americans are wary of AI, but the polls do not show that most people simply “hate” it. In Pew Research Center’s June 2025 survey, half of U.S. adults said they were more concerned than excited about AI’s growing use in daily life. A separate 2025 poll found that most people saw AI as doing equal amounts of harm and good. Those are different questions—and neither directly measures hatred.
What the polls say about Americans’ feelings toward AI
Pew Research Center asked U.S. adults whether they were more concerned than excited, equally concerned and excited, or more excited about AI’s increased use in daily life. In June 2025, 50% chose more concerned, 38% said equally concerned and excited, and 10% said more excited. The concerned share had risen from 37% in 2021. The figures are from Pew’s nationally weighted survey of 5,023 U.S. adults, conducted June 9–15, 2025.
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The result points to widespread unease, not uniform rejection. The question measures the balance of concern and excitement; it does not ask whether respondents hate AI or how strongly they feel. Pew’s 2025 report provides the survey findings and methods.
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Concern is not the same as believing AI does more harm than good
A separate Bentley University-Gallup survey asked respondents to assess AI’s overall balance of harm and good. In May 2025, 57% said it did equal amounts of harm and good, 31% said more harm than good, and 12% said more good than harm. That survey reached 3,007 U.S. adults through Gallup’s probability-based panel from May 5–12.
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This helps explain why a headline about “hate” can overstate what the evidence shows: the most common answer on the harm-versus-good question was neither net harm nor net benefit. The two polls should not be combined into one score; they ask different questions and use different survey samples. Gallup’s report details the Bentley University-Gallup findings.
Trust in AI use is limited
Trust depends on who or what is being trusted. In the 2025 Bentley University-Gallup survey, 31% said they trusted businesses a lot or some to use AI responsibly.
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A separate Gallup-SCSP report found that 30% trusted AI somewhat or fully to make fair, unbiased decisions, while 60% distrusted it somewhat or fully. These percentages describe distinct targets and response scales, so they are not interchangeable measures of a single public trust level. Gallup and the Special Competitive Studies Project’s 2025 report covers AI use, awareness and trust.
People worry about effects on jobs and human abilities
Expected impact on jobs
In the Bentley University-Gallup poll, 73% believed AI would reduce the total number of U.S. jobs over the next 10 years. This is a forecast respondents hold, not evidence that AI has already caused that reduction.
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Expected impact on creativity and relationships
Pew’s 2025 survey found 53% thought AI would worsen people’s ability to think creatively, while 16% thought it would improve that ability. On forming meaningful relationships, 50% expected AI to make things worse and 5% expected it to make things better. These answers capture expectations about social effects, not measured changes in people’s abilities.
Pew’s survey report also finds that views depend on the task: respondents showed some openness to AI for day-to-day assistance and data-heavy work, alongside reservations about more personal, human-centered roles.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.AI experts were more positive than the public in Pew’s 2024 surveys
In Pew’s 2024 surveys, 51% of U.S. adults said they were more concerned than excited about AI’s increased use in daily life, compared with 15% of the surveyed AI experts. Pew described the gap this way: “AI experts are far more positive than the public about AI’s potential, including on jobs.”
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1Repair Windows errors before they cause bigger problems2Fix the driver behind crashes, sound loss and screen glitches3Clear out junk files and repair common Windows errorsThe comparison has an important limit: the public survey used Pew’s American Trends Panel, while the expert survey included 1,013 U.S.-based AI experts recruited from authors and presenters at 21 AI-related conferences. The expert responses were unweighted and represent those respondents, not all AI professionals. The public figure for 2024 also comes from a different survey wave than Pew’s June 2025 result; compare them as dated findings, not as a single continuously tracked measure. Pew’s public-and-expert report explains its methods and results.
So, how much do Americans hate AI?
The available surveys support a more precise answer: many Americans are more concerned than excited, trust in responsible or fair AI use is limited, and people anticipate risks to work and human capabilities. At the same time, most respondents in one 2025 poll saw AI as doing equal amounts of harm and good, and attitudes vary by application. “Hate” is a provocative shorthand, not a finding these polls directly measured.
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