“Your Trello email address” can mean three different things: the email on your Atlassian account for signing in, a board-specific address for creating cards, or an Inbox address for sending messages into Trello. They are separate addresses with different uses. Choose the one you need below.
Which Trello email address do you need?
| Purpose | What it does | Where to find it |
|---|---|---|
| Atlassian account email | Signs you in to Trello and is used for account recovery. | Atlassian account settings. |
| Email-to-board address | Creates cards on a particular board as the member whose address it is. | Open the board menu and choose Email-to-board. |
| Trello Inbox address | Sends or forwards messages into Trello Inbox. | Open Inbox, then Add from email and More options. |
These addresses are not interchangeable. In particular, a board’s Email-to-board address is not the email you use to sign in.
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Find the email used to sign in to Trello
Trello sign-in uses the email address on your Atlassian account. View or change it in Atlassian account settings. Changing it also changes the email used to sign in to other Atlassian apps.
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- If you created or access the account through Google, Atlassian’s change-email guidance says to set an Atlassian password before changing the account email.
- You cannot change the address to one already in use with another Trello account.
- If your company’s domain is verified with its Atlassian organization, an organization administrator may manage the account. For an account used only personally, or after leaving an organization, Atlassian recommends using a personal address.
Find a board’s Email-to-board address
- Open the board where you want email to create a card.
- Open the board menu and select Email-to-board.
- Copy the address shown under Email address for this board.
Each board has a unique address for each member. Messages sent to it create cards as that member. Treat the address as sensitive: anyone who obtains it can create cards or comments as you. If it has been shared too widely, reset it from the same Email-to-board menu; the old address will stop working. See Atlassian’s instructions for creating cards by email.
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Find the address for sending email to Trello Inbox
- Open a Trello board and select Inbox from the navigation bar.
- Open the Inbox menu, then choose Add from email.
- Select More options and copy the address labeled Send from any email address.
This unique address can receive messages from a different email account. Trello also documents a simpler route: send or forward mail to [email protected] from the same email address associated with your Atlassian account. The generic Inbox address depends on the sender matching your account email; use the unique address if you are sending from another account.
If you cannot find or receive an Inbox message
For mail sent to [email protected], first check that the sender matches the email on your Atlassian account. If it does and the message still does not arrive, your mail system’s authentication can matter. Trello’s Inbox delivery troubleshooting guide discusses the envelope sender, sender domain, SPF, DKIM, and DMARC. Try your unique Inbox address or ask your mail administrator to check authentication; do not change organizational DNS settings yourself.
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If you do not know or control the account email
Try likely email addresses in Atlassian’s Trello account recovery process. Recovery requires verification: you must be able to sign in with the account credentials, or control the associated email to reset the password. If the account was created through Google, try signing in through Google.
If the account uses an old work mailbox you can no longer access, Atlassian says recovery may not be possible. Its recovery guidance suggests asking the former employer whether temporary mailbox access can be restored. Atlassian Support cannot grant access to, modify, or delete accounts, and cannot bypass account verification. The explanation of account-access limits describes why; contacting support may offer suggestions, but is not a way around ownership checks.
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- Planner + Notebook All in 1: Annual Calendar, Notes Index, Monthly & Weekly to do list planner dashboards, 93 numbered dotted note pages for expanded task lists, notes, or sketches. All-in-one business planner, notebook and life organizer.
- Smash Your Goals & Prioritize Wellness: 5 Roles & Goals templates for purposeful goal setting. Reading, Bucket lists, & Self Care journal. AM/PM Routines, habit, nutrition, fitness, and health trackers included. Perfect planners 2025-2026 for women and men.
- Satisfying Writing: High performance planner with stitch-bound lay-flat pages. Sturdy PU leather planner hard & softcover options. 100GSM no-bleed, no-smudge paper. 2 ribbon bookmarks, elastic closure, back pocket and smoothly rounded edges.
- Voted Best Time-Management Planner: NY Magazine Strategist's Best Time-Management Weekly Planner 2026. ADHD planner for adults created by an ADHD sufferer to reduce the overwhelm and rediscover purpose. Pair with Roterunner Erasable Pens!
Does inviting someone by email reveal your Trello email?
No. You can invite a person to a board using their email address, but that does not reveal the email attached to your own Atlassian account. Invitation steps are covered in Atlassian’s guide to adding people to a board.
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