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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallIf your Samsung refrigerator is not making ice, check the freezer temperature, ice-maker setting, bucket position, and water supply before assuming a part has failed. Samsung says the freezer must be at 0°F or colder for ice production. Use the Test button only as directed for your model, and do not force a stuck bucket or try to thaw it with a hair dryer.
Start with the symptom and your refrigerator model
“Not making ice” can mean different things: no ice at all, low output, unusual ice, or ice that forms but will not dispense. Ice production and dispensing have separate troubleshooting paths, so identify which problem you have first.
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Find the refrigerator’s model number and consult its user manual before removing an ice bucket or cover. Samsung models vary in ice-maker location, controls, and bucket arrangement; do not assume a removal or reset procedure is universal. Samsung’s general ice-maker troubleshooting guide can help distinguish symptoms, but your model’s manual takes precedence for model-specific steps.
Check temperature, settings, and bucket position
Confirm the freezer is cold enough
Samsung says the freezer must reach 0°F or lower for ice production, including on models with an ice maker in the refrigerator compartment. If the displayed temperature is warmer, address the cooling issue first; a test or reset will not correct inadequate cooling.
#1 Best Overall
- This Is An O.E.M. Authorized Part
- Fits With Various Samsung Brand Models
- Oem Part # Da97-15217A
- Country Of Origin: Korea, Republic Of (South)
Make sure the ice maker is on
Check the model’s Ice Off or Ice On setting. Depending on the refrigerator, the control may be on the panel, in Family Hub’s Fridge Manager, or in SmartThings. If the refrigerator has two ice makers, confirm that the one you expect to use is enabled.
Check the door and bucket
Make sure the freezer door closes fully. On a refrigerator-compartment ice maker, verify that the bucket is fully seated and locked. Remove objects other than ice from the bucket: an item can cause the maker to register it as full.
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- Fits Ice Maker
- Genuine OEM Part
- Replaces Part Numbers: DA97-15217A,DA97-15217B,DA97-15335A,DA97-12317A,DA97-12317B
Run the Test button only according to your model’s instructions
On most Samsung models, the Test button is visible after the ice bucket is removed, but removal instructions vary. Follow the user manual and Samsung’s reset instructions rather than taking apart the refrigerator or repeatedly pressing the button.
- With the ice maker accessible as described in your model’s manual, press and hold Test until you hear a chime. Samsung says this can take up to 10 seconds.
- Allow the test to finish. Samsung describes a test lasting about six minutes for a refrigerator-compartment ice maker and about 30 seconds for a freezer-compartment ice maker. The mechanism should move; at the end, the water valve should hum and supply water.
- If there is no chime, power-cycle the refrigerator for two minutes, then try the test once more as directed.
- If it still does not react, or if Samsung’s reset guidance reports repeated chimes, stop and request service.
These timings and outcomes are Samsung troubleshooting guidance, not a guarantee that every model behaves identically. Do not press Test repeatedly when the tray is full; Samsung warns that doing so can cause overflow or jamming.
Rank #3
- This part is compatible with models including; RF28R7351SR/AA-00,RF28R7351SG/AA-00,RF25HMEDBSG/AA-00
- Ice maker assembly DA97-15217B contains the complete ice maker and housing
- Genuine Original Equipment Manufacturer (OEM) part. Compatible Brands: Samsung
- This ice maker assembly (part number DA97-15217B) is for refrigerators
- The assembly may include multiple parts; refer to your parts diagram for a complete list of parts included
If the test does not fill, check water flow and the filter
Samsung specifies a minimum water pressure of 20 psi. On a refrigerator with a water dispenser, its practical flow check is whether at least 6 ounces (three-quarters of a cup) dispenses in less than 10 seconds. These are manufacturer troubleshooting thresholds, not independent measurements.
- Confirm the household water-supply valve is fully open.
- Check that the water line is not pinched or kinked.
- If dispenser flow is weak, Samsung says low pressure or an old filter may be factors. Compare flow with the filter removed only if the filter instructions for your model allow it.
- If replacement is needed, use a filter compatible with your exact refrigerator model.
If the ice maker has never worked properly since the water line was adjusted, Samsung advises confirming that pressure is at least 20 psi before proceeding and recommends contacting a plumber for help. See Samsung’s water and filter troubleshooting guidance for its flow-check instructions.
Rank #4
- 【High quality】DA97-14474C assy tray ice is pollution-free, safe, hygienic, premium and highly durable materials guaranteed to exceed OEM specifications. The surface of the DA97-14474A ice bucket is smooth and easy to clean, not easy to residual odor or dirt, convenient for users to clean and maintenance. Size: 18.19in*10.24in*5.43in. Please compare the size with your ice bucket before purchasing.
- 【Part Number】DA97-14474C ice container compatible with samsung refrigerator. Part number: DA97-14474C, DA97-14474A, DA97-12604D, DA97-21040A, AP6034185, 4456005, PS9604454, EAP9604454, PS11766800, DA63-06925A. Please check before buying. Some of them look alike, but they 【NOT FIT】:DA97-14474B, DA97-14474D, DA82-01396A, DA82-01397A, DA97-13717A, DA97-14504A, DA97-14504C, DA97-12604A.
- 【Applicable Model】RF25HMEDBBC, RF25HMEDBWW, RF25HMIDBSG, RF263BEAEBC, RF263BEAESG, RF263BEAESP, RF263BEAEWW, RF263TEAEBC, RF263TEAESG, RF263TEAESR, RF263TEAEWW, RF265BEAESG, RF265BEAESR, RF26J7500BC, RF26J7500WW, RF26J7510SR, RF27T5201SG, RF27T5201WW, RF27T5241SG, RF27T5241SR, RF27T5501SR. All models are displayed in the details page, please click Ctrl+F to query.
- 【Easy to install】Just pull out the old one and replace ice container with the new one. When installing, pay attention to the condition of the distributor port. Keep it closed when not in use! The new DA97-12604D ice maker easily helps you solve the situation of no broken ice, no ice, cracks in the barrel body, auger breakage, thick ice is not easy to pull out and so on. The new barrel and auger are upgraded with high-strength materials for longer service life.
- 【After-sales service】Our DA97-14474A ice machine is manufactured by professional factories and workers, durable, easy to clean, not easy to damage, longer service life, and strive to solve the problem of ice machine for customers. In the process of use, if there is any problem, please tell me at the first time, this is the fastest way to solve the problem, I will solve it for you at the first time.
Know when to stop and request service
Contact Samsung Support or a qualified local appliance technician if the correctly performed test still produces no reaction after the two-minute power cycle, Samsung’s reset guidance reports repeated chimes, or the ice maker is frozen over. If an error code appears, follow the guidance for your specific model.
Do not force out a stuck bucket or use a hair dryer to defrost it. Samsung warns that either can damage the appliance, and it recommends service for a stuck bucket or frozen-over ice maker. Avoid removing covers or attempting a repair based only on a general guide: the exact procedure and compatible parts depend on the refrigerator model.
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