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World desk3 min

How to Fix Echo and Feedback on Video Calls

Start by leaving audio active on only one device, then reduce speaker sound and verify the meeting app’s microphone and speaker selections. Echo may come from another attendee’s setup.
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If people on a video call hear their own voices coming back, first check whether the meeting is connected to more than one device. Leave audio active on only one phone, computer, or room system. Then lower speaker volume or switch to headphones, and confirm the meeting app is using the microphone and speakers you intend. Echo can come from another attendee’s setup, so the problem may not be on your device.

First identify who hears the echo

There are two useful clues: you may hear your own voice repeated after you speak, or other participants may hear their words returned when one person speaks. In the second case, the audio path of the person whose turn triggers the echo is a good place to start, but the microphone is not necessarily the only cause. Sound from speakers, duplicate connections, device routing, or echo cancellation can all be involved.

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If the source is unclear, ask the host to mute participants one at a time. Alternatively, mute everyone and unmute each person individually until the echo returns. Zoom documents both approaches for isolating the attendee whose setup is returning audio: Zoom’s echo troubleshooting steps.

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Remove duplicate meeting audio

Check whether the same meeting is connected to audio on both a phone and a computer, or whether two nearby computers or a room system and personal device have live audio. Keep just one audio connection active. Zoom lists overlapping phone and computer audio and multiple active computers in one room among possible echo sources.

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In Microsoft Teams, choose one audio source—computer, phone, or room—or join without audio. If you joined using phone or room audio, switch the audio mode so the other device is not also returning meeting sound. Teams’ meeting join guidance describes the available audio choices, including “Don’t use audio.”

Keep speaker sound out of the microphone

Speakers can send meeting audio back into a nearby microphone. Try these changes one at a time:

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  • Use headphones or a headset instead of open speakers.
  • Lower the speaker volume.
  • Mute your microphone when you are not speaking.

Google Meet says it automatically attempts to correct echo and may show suggestions when it detects a problem. In Meet, open More options → Troubleshooting & help → Audio & video devices to see relevant guidance. Google also recommends headphones, lower speaker volume, and muting when not speaking: Fix audio issues in Google Meet.

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Confirm the selected microphone and speakers

A computer may expose several audio devices, and a headset’s built-in microphone is not always the input selected by the meeting app. Check both the microphone and speaker choices in the app before or during the call. Make sure the selected microphone is the one you are actually speaking into, rather than a laptop or monitor microphone.

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Teams lets attendees choose an audio source before joining and change microphone and speaker settings during a meeting. Microsoft also advises selecting the intended speaker and testing audio before a call where that option is available: Manage audio settings in Teams meetings.

If the microphone is missing or not registering

Check that your operating system allows the meeting app to use the microphone, and that the correct input device is selected. In Windows 10 or 11, review microphone access for apps and desktop apps, check the microphone’s position and input level, then use the built-in microphone test to confirm that sound registers. Microsoft’s steps are here: Manage microphone permissions in Windows.

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Check connection and device-specific issues

Bluetooth headsets in Google Meet

A Bluetooth headset can work normally for other calls but perform poorly with Meet. If the problem happens only in Meet, check whether the headset is compatible with the app and reconnect it. Google also recommends updating headset or camera firmware when relevant: Google Meet audio troubleshooting.

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Missing or disconnected audio device

If a Bluetooth device does not appear, confirm it is charged and reconnect it. For a wired headset or microphone, unplug it and connect it again, then recheck the meeting app’s device selection.

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Teams Rooms on Windows

Microsoft documents a specific echo issue in Teams Rooms on Windows in which a connected USB microphone or speaker can send echo to remote participants. Its workaround is to disable the audio enhancement setting for the attached Teams-certified USB audio device. This applies to that Teams Rooms device scenario, not as a general setting change for laptop calls: Troubleshoot USB audio device echo in Teams Rooms.

When a headset is worth trying

If you have checked for duplicate audio, reduced speaker volume, and verified the selected devices but still use built-in speakers and a nearby microphone, a USB headset with a microphone is a reasonable optional fallback. Its purpose is to keep call audio from the speakers out of the microphone; buying one is not the first step for every echo problem.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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