The Tool Desk
Outbyte PC Repair FREERepair Windows errors before they cause bigger problemsFix Now →Outbyte Driver Updater FREEFix the driver behind crashes, sound loss and screen glitchesFind Drivers →First identify which Turtle Beach Rematch you have: the wireless Nintendo Switch model, a wired Switch model, or the wired Rematch Core for Xbox/PC. Their connection steps and supported consoles differ. For the documented wireless Switch controller, try waking it, pairing it from the Switch’s controller menu, and checking its charge; wired models do not use wireless pairing.
Identify your Rematch model before troubleshooting
“Rematch” refers to several controllers. Check the product name and whether it connects by USB cable or wirelessly before following steps. A Switch wireless pairing procedure will not fix a wired controller or an Xbox/PC model.
As an Amazon Associate I earn from qualifying purchases.
| Model | Connection and supported platforms | Important distinction |
|---|---|---|
| Rematch wireless for Nintendo Switch | Wireless; listed for Switch, Switch Lite, Switch OLED, and Switch 2. Turtle Beach product listing | The listing says the C Button is unavailable on Switch 2. Pairing and charging steps are in the quick-start guide. |
| Rematch wired for original Switch | Wired; works with Switch and Switch OLED when used with the dock. Turtle Beach support FAQ | Not compatible with Switch Lite, which has no dock. The FAQ also says this model is not compatible with Turtle Beach–PDP Control Hub. |
| Rematch wired for Switch 2 | Wired; product listing names Switch 2, Switch, and Switch OLED compatibility. Its listed cable length is 10 feet/3 meters. Turtle Beach product listing | This is a different product from the older wired Switch controller; confirm the model rather than assuming their compatibility is identical. |
| Rematch Core wired for Xbox/PC | Wired USB-C; listed for Xbox Series X|S, Xbox One, and Windows 10/11 PC, with an 8-foot cable. Turtle Beach product listing | It is not the wireless Nintendo Switch controller, so the Switch sync steps below do not apply. |
Pair or reconnect the wireless Nintendo Switch Rematch
Pair it for the first time
- Turn on the Nintendo Switch and press any button on the Rematch wireless controller. It may connect automatically.
- If it does not, use another connected controller to open Controllers > Change Grip/Order.
- Hold the Rematch’s sync button on its top edge, near the charging port, for three seconds. Wait for the player indicator to become solid to confirm pairing.
Reconnect a controller that was paired before
On the Switch, open Controllers > Change Grip/Order, then press L and R on the Rematch. The quick-start guide also says holding Home can wake the controller and Switch.
What’s actually slowing this PC down?
Pick the symptom - the matching free tool is one click away.
Check the wireless controller’s battery and charging status
- The function-button LED blinks red every 30 seconds when the battery is low.
- To charge it, connect the controller to a USB port on a Nintendo Switch dock using the included USB-C cable. The LED pulses red while charging and turns white when fully charged.
- If the cable is missing or damaged, replace that cable; an extra cable is not a required fix when the included one works.
- If the controller is being stored, the guide recommends charging it every three months to help prevent the battery from completely draining.
If the controller still disconnects
The wireless Rematch quick-start guide documents pairing, reconnection, waking, and charging, but does not provide a universal diagnostic sequence for repeated disconnects. It does not establish a particular reset-button sequence, firmware fix, or cause for persistent connection drops, so do not try an assumed reset procedure.
Quick Recap
Best Value
- This controller also works with Nintendo Switch 2 - C Button not available
- Enjoy the playful and ghostly charm of the Boo-Hoo design
- Glows in the dark
- Two programmable quick-action back buttons for customizable gameplay
- Built-in motion controls for immersive gameplay
Rank #4
- This controller also works with Nintendo Switch 2.
- Harness the power of the Super Mario Star with this one-of-a-kind design
- Glows in the dark
- Two programmable quick-action back buttons for customizable gameplay
- Built-in motion controls for immersive gameplay
Rank #3
- Drift-free Hall-Effect thumbsticks
- Controls for Game/Chat Mix, Master Volume, Plus a Mic Mute Function Button
- Control Hub Companion App for Controller Configuration & Diagnosis
- Ergonomic Design for Extended Comfort
- Dual Rumble Motors and Impulse Triggers for Immersive Gameplay
Rank #2
- TMR thumbsticks deliver smooth, accurate gameplay
- Up to 30-foot low latency wireless connection
- Rechargeable battery for up to 40-hours of play time per charge
- Dual mappable quick-action back buttons
- Textured thumbsticks and grips
#1 Best Overall
- The Design Shifts to Reveal a Second Visual as you Move your Controller
- 2-Stop True Hall Effect Hair Triggers for Faster Reaction Times
- Two Mappable Quick-Action Back Buttons for Customizable Gameplay
- Dual Rumble Motors and Impulse Triggers for Immersive Gameplay
- Controls For Game/Chat Mix, Master Volume, Plus a Mic Mute Function Button
- Confirm the exact model and that it is listed for your console. For the older wired Switch model, verify that you are using it with a dock; it is not for Switch Lite.
- For the wireless Switch model, check the battery indicators and charge it if needed, then retry the documented reconnection steps.
- If a compatible, charged controller continues to disconnect, contact Turtle Beach support. Provide the model name, console, wired or wireless connection type, and what the controller’s indicator lights do.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.
