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How to Evaluate an AI Gateway for LLM Apps

An AI gateway can centralize model-provider access, routing, policies, and usage data. Learn what it can control—and what it cannot guarantee.
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An AI gateway gives applications a shared layer for sending requests to one or more model providers. It can centralize credentials, routing, usage tracking, and configured policies—but it does not automatically make models cheaper, more reliable, or safe. Its value depends on which controls you need and how you operate them.

What is an AI gateway?

An AI gateway sits between an application and upstream AI services. Instead of each application connecting directly to each provider, clients send requests through the gateway, which can route them to configured destinations and apply shared controls.

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Kong describes its AI Gateway as a proxy for requests from clients to AI model providers, including OpenAI, Anthropic, and Amazon Bedrock. Its architecture documentation describes format conversion, credential injection, load balancing, and cost and token tracking as implementation capabilities. These details describe Kong’s product, not a universal feature set for every gateway. Kong AI Gateway architecture

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A shared layer is most useful when multiple applications or teams need consistent handling of provider access, policies, and usage data. It also creates another component to configure, monitor, and maintain.

What features actually matter in an AI gateway?

Choose features according to the operational problem you need to solve. A long feature list is less useful than knowing where each control applies, what it records or blocks, and who owns it.

  • Provider and API support: Check the model endpoints you use, authentication methods, protocol compatibility, and provider-specific limitations. A provider appearing on a supported list does not establish that every model or endpoint behaves identically. Kong lists provider categories in its AI Model Providers documentation.
  • Routing and resilience: Look for configurable target selection, load balancing, retries, and failover. Establish what triggers a retry or fallback, whether it can send a request to a different model, and how those decisions are surfaced for testing.
  • Cost attribution and controls: Determine whether usage can be associated with teams, keys, applications, or models, and whether the gateway offers rate or budget controls. Check how its estimates use model prices and how you will reconcile them with provider billing.
  • Guardrails and governance: Identify authentication and authorization, rate limits, logging, request or response transformation, sanitization, and integrations with safety services. Distinguish enforcement that blocks or changes traffic from monitoring that only records it.
  • Observability and data handling: Review request-level records, metrics, audit requirements, retention, and which request or response data is exposed to the gateway and its integrations.
  • Deployment and ownership: Decide whether a managed service, self-hosted gateway, or gateway already included in an API platform fits your infrastructure and operating responsibilities.

How can an AI gateway reduce LLM costs?

A gateway can make usage more visible; visibility is not the same as savings. Usage and token records may help identify which applications, teams, or models account for consumption. Estimates can inform decisions, but a cost reduction requires a change—such as a rate limit, a budget policy, or a routing rule—and should be evaluated against actual provider charges.

Microsoft’s guidance for its AI Gateway tier says model and token usage can support consumption estimates and advises reconciling estimates with provider billing or Azure Cost Management exports for financial reporting. Microsoft Learn: Govern, secure, and operate AI Gateway tier (preview)

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Do not treat a gateway’s usage dashboard as an invoice. Provider prices, billing dimensions, and the gateway’s estimation method can differ. For financial reporting, use the provider’s billing records or the relevant cloud cost export as the source of truth, and document how estimates are reconciled.

When does routing help, and what does failover guarantee?

Routing lets a gateway send requests to configured targets. Depending on the product and its configuration, a gateway may load-balance traffic, retry after an error or timeout, or fail over to another target. Kong documents these mechanisms in its architecture, but their behavior and defaults are implementation-specific. Kong AI Gateway architecture

These mechanisms can support availability or capacity planning, but they do not by themselves identify the best or cheapest model. That requires a defined decision rule and evidence that the chosen target fits the workload. A fallback can also change the model producing the response, so teams should test how that affects output quality, cost, and application behavior rather than assume the result is interchangeable.

What can gateway guardrails do—and what can’t they do?

Depending on the implementation, a gateway can centralize controls such as authentication, authorization, per-consumer rate limits, logging, sanitization, request or response transformations, and integrations with safety services. Kong documents AI policies for security, observability, governance, rate limiting, and cost optimization, as well as integrations such as Azure Content Safety and Amazon Bedrock Guardrails. These are configurable product capabilities, not guarantees that all risks are prevented. Kong AI Models documentation and Kong AI Gateway Data Governance documentation

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Be specific about what each rule does: reject a request, modify traffic, or record an event for review. A gateway policy does not establish that a model response is truthful, eliminate prompt injection, or prove legal compliance. Safety integrations and monitoring can inform a control program, but they do not replace evaluation, application-level safeguards, or operational review.

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Do you need an AI gateway for multiple model providers?

Not necessarily. Multiple providers make a shared layer more attractive when teams need common credentials, routing, policies, or usage attribution. But a gateway also adds deployment and operational work, and may impose protocol or provider-specific constraints.

Before adopting one, compare the actual requirements across your applications: which providers and endpoints must work, who will run the gateway, what routing and fallback behavior is needed, how cost data will be reconciled, which policies must be enforced, and what logs can be retained. If direct provider connections already meet those requirements, a gateway may not justify the added layer. If access and governance are fragmented across teams, centralizing them may make operations easier.

How to evaluate an AI gateway without assuming the outcome

  1. List the use cases and providers. Record model endpoints, authentication needs, traffic patterns, and any provider-specific API behavior your applications depend on.
  2. Define the controls you need. Specify routing rules, retry and failover conditions, rate limits, authentication, logging, transformations, and safety integrations. Mark which controls must block traffic and which only need to observe it.
  3. Trace ownership and data exposure. Determine who deploys and maintains the gateway, what request and response data it handles, what gets logged, and how long records are retained.
  4. Validate usage and billing. Check how token and request usage are attributed, how estimates are calculated, and how results will be reconciled against provider billing records.
  5. Test behavior with representative traffic. Verify provider compatibility, routing decisions, retries, failover, policy enforcement, logging, and application behavior when a target is unavailable. Do not infer lower cost, lower latency, or better answers from the presence of a routing feature.

Microsoft describes its Azure API Management AI Gateway tier as a preview control layer for AI models, Microsoft Foundry resources, Azure OpenAI deployments, and MCP servers. Preview status and feature availability can change, so confirm current service scope and limitations before relying on it. Microsoft Learn: Govern, secure, and operate AI Gateway tier (preview)

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