Do these 3 things before closing this tab:
1Repair Windows errors before they cause bigger problems2Scan for outdated or missing drivers - takes under a minute3Clear out junk files and repair common Windows errorsTo adjust your PS5’s picture settings, open Settings > Screen and Video > Video Output. Start with Resolution set to Automatic, then choose HDR and 120 Hz options that your TV, HDMI connection and game support. Use Video Output Information to check what the connected display reports.
Where to find the PS5 video settings
On PS5, go to Settings > Screen and Video > Video Output. Menu labels can vary slightly with system software or locale. Sony says the console detects a TV’s capabilities and automatically selects the best available resolution when Resolution is set to Automatic.
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Before changing modes, open Video Output Information. It shows information the connected HDMI device reports, including resolution, HDR and VRR support. If an expected mode is missing, treat that as a clue about the TV input or another part of the signal path—not proof that the console or display supports every mode you want.
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- Open Settings > Screen and Video > Video Output.
- Check Video Output Information to see what the display reports.
- Set Resolution to Automatic for the console to choose the highest resolution it detects as supported. If you specifically want 4K, Sony lists 2160p as an option when the display and signal path support it.
- If you use a supported 1440p display, select Test 1440p Output to check SDR and HDR at 60 Hz and 120 Hz, plus VRR. To use 1440p after testing, set Resolution to 1440p. Results vary by TV.
Sony states that PS5 consoles support 4K and HDR, but the resulting image quality depends on the home entertainment setup. The console’s capabilities do not ensure that every TV port, receiver or other HDMI device can pass through every mode.
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Set HDR to match your content
In Settings > Screen and Video > Video Output, select HDR. The options determine how the PS5 handles content that is not HDR-compatible:
- On When Supported: HDR-compatible content uses HDR; incompatible games and apps remain in SDR.
- Always On: the console converts non-HDR-compatible games and apps to HDR output.
Choose Adjust HDR to follow the console’s process for setting brightness and HDR rendering. The menu offers controls, not a universal calibration result: the right appearance depends on the TV and viewing conditions.
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Enable 120 Hz when the display and game support it
Turn on 120 Hz Output in Video Output when your TV supports 120 Hz and the game offers a 120 Hz frame-rate mode. This setting allows compatible output; it does not make every game run at 120 frames per second. The game must support the mode, and its own settings may determine whether it is active.
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If a game causes display problems on a monitor or other display device, Sony recommends turning 120 Hz Output off. Sony supports 4K 120 Hz video output and HDMI 2.1 on PS5, but a compatible mode still depends on the full connection from console to screen.
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Understand VRR and ALLM
Variable Refresh Rate (VRR) adjusts the display’s refresh rate in real time when both the TV and game support it. Sony notes that results vary by TV. The PS5 also offers an option to apply VRR to unsupported games; turn that option off if it causes unexpected behavior.
Auto Low Latency Mode (ALLM) can tell a compatible TV to switch to a low-latency mode while gaming. Setting ALLM to Off does not fully prevent low-latency behavior during VRR output: to disable that behavior entirely, turn VRR off as well.
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Troubleshoot missing 4K/120 Hz or a flickering picture
If the screen goes blank when you expect 4K/120 Hz, or the PS5 instead outputs 1080p at 120 Hz, check the TV and every device between it and the console. Sony’s guidance points to the display’s capabilities, input selection, firmware and HDMI signal path as possible factors.
- Confirm the TV and input support the mode. Check the TV’s specifications and manual for 4K/120 Hz support on the specific HDMI input you are using. Some TVs require an enhanced or high-bandwidth HDMI setting in their own menus.
- Update the TV firmware. Install the current firmware available for your model.
- Use the appropriate HDMI port. If only certain inputs support 4K/120 Hz, connect the PS5 to one of those ports.
- Bypass intermediary equipment to diagnose. Connect the PS5 directly to the TV if a receiver or another device sits in the signal path. If direct connection works, check whether the intermediary supports the same resolution, refresh rate and other signal features.
- Check the cable. Try the HDMI cable supplied with the PS5. If replacing it, Sony recommends an Ultra High Speed HDMI cable rated for 4K/120 Hz. A different cable cannot make an unsupported TV input or receiver compatible.
- Check PS5 output settings. Under Settings > Screen and Video > Video Output, set Resolution to Automatic or 2160p and Video Transfer Rate to Automatic.
- Try a lower transfer rate if the image flickers. Set Video Transfer Rate to -1 or -2. Sony says limiting the transfer rate may improve picture quality in this situation, but it also limits some output formats and modes.
| Video Transfer Rate | Modes Sony says are limited |
|---|---|
| -1 | 4K/120 Hz and some 4K 50/60 Hz RGB or YUV444 DeepColor output |
| -2 | 4K/120 Hz and 4K 50/60 Hz RGB or YUV444 output |
Make one change at a time and check whether the expected signal returns. If a lower transfer rate resolves flicker, it is a compatibility workaround with format trade-offs, not an upgrade to the connection.
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Compare the full connection before changing hardware
When checking whether a setup can deliver a particular mode, compare the capabilities of every link—not just the PS5 and TV model names:
- Supported resolution and refresh rate on the exact TV HDMI input
- HDR and VRR support on the display and, where relevant, the game
- Whether the TV input needs an enhanced HDMI mode enabled
- Whether a receiver, switch or other intermediary supports the same signal
Sony’s official instructions are on its PS5 resolution support page. TV menu names and available options differ by manufacturer and model.
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