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How Election Offices Can Secure Election Systems: A Layered Best-Practices Guide

Election security takes coordinated safeguards for accounts, networks, facilities, custody procedures, staff, continuity, and public information—not a single product or machine.

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Election systems are best secured through a coordinated program—not by relying on a single voting machine, security product, or audit. Election officials should protect accounts and networks, control physical access, document custody, prepare for disruptions, train staff continuously, and communicate clearly with voters. The exact controls and legal requirements depend on the jurisdiction.

What counts as an election system?

Election security covers the people, facilities, technology, information, and procedures that support election operations. That includes voter-registration data, public election websites, email, voting equipment, election offices and storage sites, staff, and physical election materials. The Cybersecurity and Infrastructure Security Agency (CISA) frames election security as protecting both physical and cyber assets.

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This broad view matters operationally: a disruption to email, a public information site, or a facility can affect election work even if voting equipment itself is untouched. A jurisdiction should identify the systems and resources its essential functions rely on before deciding which safeguards to prioritize.

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How should an election office prioritize security work?

There is no single federal ranking that fits every jurisdiction. CISA describes its Cross-Sector Cybersecurity Performance Goals as voluntary baseline practices and a prioritization aid for small and medium organizations, including information technology and operational technology practices aligned with NIST Cybersecurity Framework functions. Use that kind of baseline alongside local requirements, operational needs, staffing, and the election calendar.

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Control area Risks addressed Useful evidence of implementation
Accounts and email Unauthorized account access and malicious messages Account settings, access reviews, and staff procedures
Networks, endpoints, and software Malware, unpatched vulnerabilities, and service disruption System inventories, patch records, scan results, and monitoring
Facilities and equipment Unauthorized physical access, theft, and tampering Access records, key accountability, inspections, and security procedures
Custody, testing, and audits Unrecorded handling or changes to election materials and equipment Documented custody steps, test records, and audit documentation
Incident response and continuity Delayed response and interruption of essential operations Written plans, contact lists, exercises, and recovery arrangements
Public communications Voter confusion and the spread of inaccurate information Assigned communications roles, prepared channels, and incident updates

Use the comparison to find gaps, not to treat controls as interchangeable. A written custody record, for example, addresses a different risk than endpoint monitoring. Fit the work to jurisdiction size, staff capacity, existing systems, election timing, and applicable state and local requirements; record how each control will be tested, rehearsed, audited, or reviewed.

How should accounts, email, and access be secured?

Start with identity and access because compromised accounts can expose information or provide a path into other systems. CISA’s Readiness and Resilience Checklist for Election Offices, dated September 6, 2024, recommends account safeguards that election offices can operationalize as follows:

  • Enable multifactor authentication (MFA) on accounts, including accounts used by staff and administrators.
  • Give every user unique credentials; prohibit credential sharing and remove default passwords.
  • Require strong passwords and separate administrator accounts from ordinary user accounts. Use administrator privileges only when the task requires them.
  • Use official email accounts for official work, and apply email filtering to help identify or block malicious content. CISA also recommends DMARC, an email-authentication policy that helps reduce spoofing of an organization’s domain.
  • Make external-email cues visible to staff, and train employees to pause before acting on unexpected links, attachments, or requests for credentials.

Include these controls in onboarding and account-change procedures. When someone changes roles or leaves, update or remove access promptly; otherwise, the written access policy may not match who can actually reach election systems.

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How should networks, endpoints, and software be maintained?

Inventory the hardware, software, and internet-facing services that support election work. Include systems that may not be voting equipment—such as registration services, election-night reporting, polling-place lookup, and official email—so that patching and monitoring cover operational dependencies rather than only the most visible devices.

  • Maintain an inventory: Record systems and software, their owners, and their operational purpose. Review it as equipment or services change.
  • Manage software and patches: Set an organization-wide process to track updates, assess vulnerabilities, prioritize remediation, and document completion or an approved exception.
  • Scan for vulnerabilities: Use recurring vulnerability scanning to identify weaknesses that need review and remediation. Treat scan results as work items with owners and follow-up, not as a substitute for patch management.
  • Monitor endpoints and networks: Consider endpoint detection and response and network monitoring to help identify suspicious activity. Assess DDoS protection for public-facing services where service availability is important.

CISA’s June 18, 2024 Protect Your Election Infrastructure guidance describes protective services, including some options available at no cost to eligible Election Infrastructure Information Sharing and Analysis Center members or participants. Eligibility and service terms can change, so confirm them with CISA before relying on a service. No-cost eligibility does not remove the need to decide whether a service fits the jurisdiction’s systems and operating model.

How should facilities, equipment, and election materials be protected?

Control access to sensitive rooms and equipment, establish facility security plans, and maintain accountability for keys and other access methods. Staff should know how to respond to an access concern and how essential work would continue if a facility were unavailable. CISA’s Physical Security Checklist for Election Offices, dated September 6, 2024, covers physical security planning and continuity considerations.

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For voting systems, the U.S. Election Assistance Commission (EAC) lists locks, access controls, security cameras, tamper-evident seals, pre- and post-election system testing, and audits among common security measures. These controls support a process; none alone proves that equipment or materials were never accessed or altered.

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Make chain of custody a documented process

EAC chain-of-custody guidance, identified as 2021 guidance in its election-security resources, calls for written procedures to be available for public inspection before each election. Document every step in the custody process and review the process after it is completed. The written procedure should match local law and actual handling practices, so staff can follow it consistently and records can be checked afterward.

Tamper-evident seals can help document and detect access to equipment or containers when used within that process. A seal is not proof by itself that tampering did or did not occur. The appropriate seal, its application, recordkeeping, and procurement are governed by local procedures, equipment, and purchasing rules.

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How should an office prepare for incidents and interruptions?

Write incident-response and continuity plans before an event. CISA’s September 6, 2024 physical-security checklist recommends planning for response and continuity; its guidance supports assigning responsibilities, identifying contacts, and defining procedures rather than improvising during a disruption.

  • Assign response roles and identify who can make operational decisions.
  • Keep emergency contacts current, including relevant internal and external partners.
  • Define how staff will report a suspected incident, who will assess it, and how response actions will be coordinated.
  • Maintain a communications playbook for updates to staff, partners, and voters during an incident.
  • Identify essential election functions and plan how to sustain them if a site, system, or service becomes unavailable. Consider backup power or an alternate site when appropriate.

Exercise the plans before they are needed. Rehearsals can reveal unclear responsibilities, outdated contact details, or dependencies that a written plan does not make obvious. Update the plans when systems, staff, facilities, or procedures change.

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How can staff practices keep pace with changing threats?

Operational security (OPSEC) is not a one-time annual review. CISA’s June 2024 Guide to Operational Security for Election Officials describes OPSEC as a continuing cycle of planning, documentation, and training that adapts as threats and tactics evolve.

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Build security into recurring operational work: train staff for the responsibilities they actually have, document procedures, review changes that may affect risk, and incorporate lessons from exercises or incidents. This helps keep written rules, staff knowledge, and day-to-day practice aligned.

How should officials communicate with voters about security?

Election officials are a primary source of official information about election administration. CISA and EAC’s 2024 guide, Enhancing Election Security Through Public Communications, advises officials to plan communication rather than wait until a confusing or disruptive event forces a response.

  • Decide who is responsible for approving and delivering official updates.
  • Identify the audiences, formats, and timing that fit the information—for example, routine voter guidance versus an incident update.
  • Coordinate with trusted partners that can help amplify accurate information.
  • Prepare staff to communicate during an incident and use the communications playbook alongside response procedures.

Clear roles and planned channels make it easier to provide timely, accurate updates without guessing about who should speak or what information voters need.

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