Marval MSM vs OpenText Service Management
| Marval MSM | OpenText Service Management | |
|---|---|---|
| Platforms | api, self-hosted, Web | Android, iOS, Web |
| Knowledge base | Yes | Yes |
| Asset management | Yes | Yes |
| Risk assessment | Yes | Yes |
| Change audit trail | Yes | Yes |
| SLA management | Yes | |
| Employee portal | Yes | Yes |
| Single sign-on | Yes | |
| Approval workflows | Yes | Yes |
| Free plan | No | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Deployment | both | |
| Change calendar | Yes | |
| Emergency changes | Yes | |
| CMDB linking | Yes |
Listed together in Best IT SLA Management SoftwareBest IT Change Management SoftwareBest Enterprise Service Management Software