Side by side

Feelingstream vs Google Agent Assist

Both stand on agent assist software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Feelingstream

Paid APIMacSelf-hosted+2

Feelingstream brings conversation analysis, quality scoring, transcription, and live agent guidance into one platform. Its listed deployment options and data controls may matter to organizations evaluating where customer information is handled.

Visit Feelingstream

Google Agent Assist

Paid APIWeb

Agent Assist brings guidance, transcription, and training tools to customer support workflows. Review the chat billing basis and preview caveat when considering it.

Visit Google Agent Assist

The facts

	Feelingstream	Google Agent Assist
Free plan	Not published	No
Open source	Not published	Not published
Runs on	API, Mac, Self-hosted, Web, Windows	API, Web
Lowest paid plan	Not published	See the plans
Plans published	None	4
Maker	Not published	Not published
Website	feelingstream.com	cloud.google.com
On agent assist software	#6 of 24	#10 of 24

Feelingstream: what it does well

Analyzes calls, chats, and emails.
Supports transcription in more than 40 languages.
Scores interactions against an organization’s scorecard.
Can mask personal information in text and audio.
Offers on-premises and closed-cloud deployment.

What to know first

Pricing is available only on request.
No listed iOS or Android platform.
Some integrations may require setup and onboarding support.

Google Agent Assist: what it does well

Suggests replies and contextual next steps
Transcribes calls in real time
Summarizes interactions, takeaways, and next steps
AI Trainer offers simulations and personalized training

What to know first

Chat pricing is per message for newer customers
Earlier customers remain on per-session SKUs
A listed feature is in preview
Cloud AI availability or latency guarantees may differ

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