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Best Customer Service Remote Support Software in 2026

Customer service remote support software helps support staff assist customers through remote connections. Use this list to compare tools for your support setup and budget.

  1. 1

    AnyDesk

    by AnyDesk
    Free plan AndroidiPhoneLinux+3

    Choose AnyDesk if you need remote desktop access across a mix of operating systems and value file transfer or session recording.

    7.7 Free plan Visit site
  2. 2

    DeskIn

    by DeskIn
    Free plan AndroidiPhoneLinux+2

    DeskIn offers personal remote access with a free tier and paid plans supporting up to 100 managed devices.

    7.4 Free plan · paid from $9.90/mo Visit site
  3. 3

    Getscreen.me

    by Getscreen.me
    Free plan AndroidAPIExtension+5

    Choose Getscreen.me if you need browser-based remote access with session tools, Android control, or a self-hosted option.

    7.2 Free plan · 14-day trial Visit site
  4. 4

    RustDesk

    by RustDesk
    Free plan AndroidiPhoneLinux+3

    RustDesk offers a free open-source plan alongside annually billed plans with stated user and device limits. Customized V2 also lists a charge for each additional concurrent connection.

    7.1 Free plan · paid from $11.88/mo (annual) Visit site
  5. 5

    Splashtop

    by Splashtop
    Free plan AndroidiPhoneLinux+3

    Choose Splashtop for remote access across computers and mobile devices, with plans that cover individuals, teams, remote support and education.

    7.0 Free plan · paid from $6/user/mo (annual) Visit site
  6. 6

    TeamViewer Remote

    by TeamViewer Remote
    Free plan AndroidiPhoneLinux+3

    TeamViewer Remote combines remote connections with file transfer, recording, mobile access, and device controls.

    6.9 Free plan · 14-day trial Visit site
  7. 7

    BeyondTrust Remote Support

    by BeyondTrust Remote Support
    Free trial AndroidAPIiPhone+5

    Choose BeyondTrust Remote Support if your organization needs controlled remote access across varied devices, with technician workflows and auditing.

    6.5 Pricing on request · 14-day trial Visit site
  8. 8

    ISL Online

    by ISL Online
    Free trial AndroidiPhoneLinux+2

    ISL Online covers major desktop and mobile platforms and scales from a trial account to unlimited-device plans.

    6.0 From $16.90/user/mo (annual) · 15-day trial Visit site
  9. 9

    Dameware Remote Everywhere

    by Dameware Remote Everywhere
    Paid AndroidiPhoneLinux+3

    Dameware Remote Everywhere covers mixed-platform remote support with recording, file transfer, and unattended access.

    5.9 From $972/user/yr · 14-day trial Visit site
  10. 10

    ConnectWise ScreenConnect

    by ConnectWise
    Paid
    4.2 Visit site
  11. 11

    FixMe.IT

    by Techinline
    Paid
    4.0 Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Check whether a free plan or free trial fits your needs, then review paid terms. Confirm platform support for Linux, Windows, macOS, Android, iOS, or web. If reading or changing code matters, check the licence for the tool you choose.

Questions

Do these tools have free plans?

A free plan is offered by tools in this category. Check the individual listing for plan limits and terms.

Can I try a tool before paying?

A free trial is offered by tools in this category. Review the trial period, limits, and post-trial pricing.

Which platforms are supported?

Platforms represented in this category include Linux, Windows, macOS, Android, iOS, and web.

Is ConnectWise ScreenConnect free?

ConnectWise ScreenConnect is listed without a free plan.

Is FixMe.IT free?

FixMe.IT is listed without a free plan.

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