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1Scan for outdated or missing drivers - takes under a minute2Clear out junk files and repair common Windows errors3Fix the driver behind crashes, sound loss and screen glitchesASOS says some customers received an unauthorised push notification around 10am on 6 October 2026 and that it is investigating activity involving third-party platforms used to communicate with customers. The company says names and contact details may have been accessed, but its current assessment is that payment-card information and account passwords were not affected. The investigation is ongoing, and the final scope has not been established.
What happened at ASOS?
ASOS says an unauthorised notification was sent to some customers and that it is investigating unauthorised activity involving third-party platforms it uses for customer communications. It says it took immediate steps to restrict access and is working with internal and external specialist advisers and relevant authorities. ASOS also says its website and app remain available. ASOS Customer Care incident update
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ASOS’s regulatory announcement, dated 6 October 2026, says names and contact details may have been accessed. The company does not currently believe payment-card information or account passwords were impacted. This is ASOS’s assessment while its investigation continues, not a final independently verified forensic finding. ASOS plc regulatory announcement
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The notification reportedly claimed that attackers had compromised a Snowflake instance and threatened to leak data. The official statements cited here do not confirm that claim, a data-exfiltration event, the root cause, or how many customers were affected. Treat the Snowflake reference as an attacker’s claim, not confirmation that Snowflake was breached. ASOS reported 16.5 million active customers across more than 100 markets in its announcement; that company-wide figure is not an incident impact estimate.
#1 Best Overall
- Redeem your gift card by visiting to asos website (Note: You must have the browsing country set to the USA)- super simple.
- Click the button that reads 'LET'S GO!'
- Input your 19-digit code, 8 digit PIN and email address that you purchased your ASOS gift card with from Amazon USA
- Tick the 'I'm not a robot' box and then click 'Next'.
- A 16-digit code will now appear on screen, this is your activated ASOS gift card!
What should ASOS customers do?
Ignore the notification and its link
ASOS advises customers to disregard the unauthorised notification and not click or engage with its external link. The company says it is not currently asking customers to change their ASOS password or take other action; it says it will contact affected customers directly if that advice changes. ASOS’s incident guidance
Take the NCSC’s broader precautions
The UK National Cyber Security Centre advises ASOS customers to assume they may be affected even if they did not receive the notification. Its guidance is precautionary and distinct from ASOS’s current incident-specific instruction not to change passwords at this time. The NCSC recommends:
Rank #2
- Redeem your gift card by visiting to asos website (Note: You must have the browsing country set to the USA)- super simple.
- Click the button that reads 'LET'S GO!'
- Input your 19-digit code, 8 digit PIN and email address that you purchased your ASOS gift card with from Amazon USA
- Tick the 'I'm not a robot' box and then click 'Next'.
- A 16-digit code will now appear on screen, this is your activated ASOS gift card!
- Watch for suspicious follow-up messages that refer to the incident or claim to be from ASOS.
- Avoid suspicious links in push notifications, emails, and other messages.
- Review account activity for anything you do not recognise.
- Use passkeys or strong, unique passwords, and turn on two-step verification where available.
UK NCSC: Incident affecting ASOS customers
Check that a message is genuinely from ASOS
ASOS says it uses an ASOS-branded email address or a verified social account, and warns that impersonators may use fake social accounts, email, messaging apps, or websites. If you have concerns, contact Customer Care through ASOS’s own site rather than a link in an unexpected message. ASOS: How do I know I’m talking to ASOS?
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ASOS’s current assessment is that payment-card information and account passwords were not impacted, while names and contact details may have been accessed. That is not a guarantee that the investigation is complete. No confirmed number of affected customers or independently verified amount of data accessed is stated in the official incident sources cited here.
Quick Recap
Best Value
- Gift Cards are shipped active and ready for use.
- This card is non-reloadable. No cash or ATM access. Funds do not expire. If available funds remain on your card after the valid thru date has passed, please call customer service for a replacement card. A one-time purchase fee applies at the time of checkout. No fees after purchase.
- To access your card information safely, type the complete website address shown on your Gift Card (MyGift.GiftCardMall.com) directly into your browser's address bar. Don't use search engines or shortened versions of the website address, as these may lead you to fake or fraudulent sites. Do not provide any Gift Card details (example: Card Number) to someone you do not know or trust. If you believe you've reached an illegitimate website, contact cardholder service at 1-888-524-1283. Be cautious of phishing sites, there are a variety of scams in which fraudsters try to trick others into paying with gift cards.
- To report your Lost or Stolen Physical Visa Card, call Customer Service 24/7 at 1 (888) 524-1283 to cancel your Gift Card as soon as you can. You will be asked to provide the Gift Card number and other identifying information.
- Use your Visa Gift Card in the U.S. everywhere Visa debit cards are accepted, including online.
Rank #4
- Redeem your gift card by visiting to asos website (Note: You must have the browsing country set to the USA)- super simple.
- Click the button that reads 'LET'S GO!'
- Input your 19-digit code, 8 digit PIN and email address that you purchased your ASOS gift card with from Amazon USA
- Tick the 'I'm not a robot' box and then click 'Next'.
- A 16-digit code will now appear on screen, this is your activated ASOS gift card!
Rank #3
- Redeem your gift card by visiting to asos website (Note: You must have the browsing country set to the USA)- super simple.
- Click the button that reads 'LET'S GO!'
- Input your 19-digit code, 8 digit PIN and email address that you purchased your ASOS gift card with from Amazon USA
- Tick the 'I'm not a robot' box and then click 'Next'.
- A 16-digit code will now appear on screen, this is your activated ASOS gift card!
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