Freedom251 › Salon Reputation Management Software
Zyene Reviews
What Zyene Reviews is
Zyene Reviews is a web-based service for local businesses managing online reputation and customer feedback. It brings Google Business Profile, Facebook, and Yelp reviews into one workspace. Businesses can send branded review requests by email, SMS, shareable link, or QR code. For eligible new Google reviews, users can edit AI-generated reply drafts or enable automatic replies in a selected tone. The dashboard includes analytics, team alerts, and competitor tracking. Negative Feedback Shield offers a private feedback path for service recovery without blocking legitimate public reviews. The REST API can send review requests, list reviews, and retrieve aggregate review and request activity; a generic inbound webhook can receive events from compatible systems, including a DIY Zapier webhook step, though there is no Zapier Marketplace app. Starter costs $29.99 per month and includes one location, up to five team members, and monthly request and AI draft limits. Starter and Professional include a seven-day full-access trial.
Who it suits
It suits local businesses such as restaurants, dental offices, auto shops, and salons that manage customer reviews. Starter is limited to one location and five team members, while Professional supports up to three locations with separate limits per location.
What it does well
- Combines Google, Facebook, and Yelp reviews
- Sends requests by email, SMS, link, or QR code
- Offers editable AI reply drafts and automatic replies
- Includes a seven-day full-access trial
What to know first
- No free plan
- Starter is limited to one location
- Starter allows up to five team members
- No Zapier Marketplace app
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Billed monthly. Cancel anytime. · 1 business location · 500 email requests/month · 500 SMS requests/month · 1,500 AI customer review drafts/month · up to 5 team members | $29.99 a month |
| Professional | Billed monthly. Cancel anytime. · Up to 3 locations · 700 email requests/month/location · 700 SMS requests/month/location · 2,000 AI customer review drafts/month/location · up to 15 team members | $59.99 a month |
| Enterprise | Let’s talk · Unlimited locations · unlimited email, SMS, and link requests · unlimited AI/smart replies (contract terms) · custom integrations and SSO (as agreed) | On request |
As zyenereviews.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
Zyene Reviews brings review collection, response tools, and analytics together for local businesses. Buyers should weigh the location and usage limits of each listed tier against their needs.
Facts from Zyene Reviews's own pages
- AI replies
- Users can edit AI reply drafts or enable automatic replies to eligible new Google reviews in a selected tone. · zyenereviews.com, 8 Oct 2026
- Analytics
- The product includes a dashboard with analytics, team alerts, and competitor tracking. · zyenereviews.com, 8 Oct 2026
- API
- The REST API supports sending review requests, listing reviews, and retrieving aggregate review and request activity. · zyenereviews.com, 8 Oct 2026
- Audience
- The product is described as serving restaurants, dental offices, auto shops, salons, and other local businesses that rely on customer reviews. · zyenereviews.com, 8 Oct 2026
- Google data
- The company says it connects to Google Business Profile through Google's official OAuth authorization and follows the Google API Services User Data Policy, including Limited Use requirements. · zyenereviews.com, 8 Oct 2026
- Integrations
- A generic inbound webhook can accept customer events from webhook-capable systems, including a DIY Zapier webhook step; there is no Zapier Marketplace app. · zyenereviews.com, 8 Oct 2026
- Limits
- The Professional plan supports up to three locations with independent limits per location, while Enterprise offers unlimited locations with custom limits. · zyenereviews.com, 8 Oct 2026
- Privacy and feedback
- Negative Feedback Shield provides a private feedback path for service recovery and does not block legitimate public reviews. · zyenereviews.com, 8 Oct 2026
- Purpose
- Zyene Reviews is a SaaS platform for local businesses to manage online reputation and customer feedback. · zyenereviews.com, 8 Oct 2026
- Review requests
- Businesses can send branded review requests by email, SMS, shareable link, or QR code. · zyenereviews.com, 8 Oct 2026
- Review sources
- It syncs Google Business Profile, Facebook, and Yelp reviews into a unified workspace. · zyenereviews.com, 8 Oct 2026
- Square
- Square is available in early access for enabled accounts and can use supported payment events to start review requests. · zyenereviews.com, 8 Oct 2026
- Trial and cancellation
- Starter and Professional include a seven-day full-access trial, and subscriptions can be canceled from billing settings. · zyenereviews.com, 8 Oct 2026
- Widgets
- Paid accounts can embed a customizable review carousel or badge showing selected public reviews rated four stars or higher. · zyenereviews.com, 8 Oct 2026
Where Zyene Reviews stands on Freedom251
- Salon Reputation Management Software#24 of 29