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Uberall Review Management
What Uberall Review Management is
Uberall Review Management gives multi-location brands a central way to monitor and respond to customer reviews, and use review feedback across their locations. Its inbox collects reviews from Google, Facebook, Yelp, TripAdvisor, and more than 80 other sites, with filters and alerts. AI drafts replies that take account of a review’s sentiment, star rating, and wording; a person must approve each draft before it is published. Replies support more than 80 languages. The Reviews Plus add-on brings AI Bulk Replies for batches of individualized responses, plus sentiment analysis and views of recurring themes, shifts in sentiment, and benchmarks by location. Teams can also request reviews with branded email, SMS, and QR-code messages, using customizable templates and bulk requests. Uberall lists more than 1,000 integrations, including Salesforce and Zendesk for support workflows and Power BI and Tableau for analytics. The company describes the platform as suited to brands managing 10 to 10,000 locations. Plans are bundled with Listings: Show Up includes Listings, Stand Out adds Reviews, and Connect adds Reviews and Local social. The service is paid, has no free plan, and pricing is on request. Uberall is headquartered in Berlin and was founded in 2013.
Who it suits
It suits multi-location brands that need to manage reviews across many sites and locations, especially businesses with 10 to 10,000 locations. Teams seeking review requests, AI-assisted replies, and location-level sentiment insights may find its review capabilities relevant.
What it does well
- Combines reviews from Google, Facebook, Yelp, TripAdvisor, and 80+ other sites.
- AI drafts replies in more than 80 languages.
- Requires human approval before AI replies are published.
- Branded review requests can go by email, SMS, or QR code.
- Reviews Plus adds bulk replies and sentiment insights.
- Lists more than 1,000 integrations.
What to know first
- There is no free plan.
- Pricing is available on request.
- AI Bulk Replies and sentiment analysis are part of Reviews Plus.
Limits
There is no free plan, and pricing is on request. AI Bulk Replies and sentiment analysis are included in the Reviews Plus add-on.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Show Up | Uberall Essentials · Listings · Posting to Google & Apple add-on · Analytics Plus add-on · Collaborate Plus add-on | On request |
| Stand Out | Uberall Essentials · Listings · Reviews · Reviews Plus add-on · Analytics Plus add-on · Collaborate Plus add-on | On request |
| Connect | Uberall Essentials · Listings · Reviews · Local Social · Posting to Google & Apple · Reviews Plus add-on · Analytics Plus add-on · Collaborate Plus add-on | On request |
As uberall.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://uberall.com/en-us/products/reviews.
- Choose among Show Up, Stand Out, or Connect based on the included Listings, Reviews, and Local social services.
- Contact Uberall for pricing.
- Arrange onboarding assistance and training with Uberall.
Verdict
Choose Uberall Review Management if your organization needs centralized review handling across multiple locations, with AI reply drafts, review requests, and location-focused insights. Look elsewhere if you need a free option or want a price before contacting the provider.
Questions
Is Uberall Review Management free?
No. It is a paid product and has no free plan.
How much does it cost?
Pricing is on request.
Which platforms does it support?
The listed platforms are Android, iOS, and web.
Which review sites can it monitor?
Its inbox covers Google, Facebook, Yelp, TripAdvisor, and more than 80 other sites.
What do the listed plans include?
Show Up includes Listings, Stand Out includes Listings and Reviews, and Connect includes Listings, Reviews, and Local social.
Who makes Uberall Review Management?
It is made by Uberall, headquartered in Berlin, Germany, and founded in 2013.
Facts from Uberall Review Management's own pages
- AI bulk replies
- AI Bulk Replies generates individualized responses for batches of reviews and is designed to avoid duplicate wording across locations. · uberall.com, 15 Oct 2026
- AI replies
- Its AI drafts context-aware responses using sentiment, star rating, customer intent and per-location tone rules, with human approval required before publishing. · uberall.com, 15 Oct 2026
- API authentication
- The quickstart requires an API key from organization settings and documents Bearer, X-API-KEY and limited X-PUBLIC-API-KEY headers. · docs.uberall.com, 15 Oct 2026
- API availability
- Uberall publishes a developer portal with Getting Started material, guides, API reference, MCP documentation and changelog entries. · docs.uberall.com, 15 Oct 2026
- API environments
- Documentation provides production and sandbox endpoints; the sandbox does not synchronize directories, reviews, analytics or status checks. · docs.uberall.com, 15 Oct 2026
- API licence
- The API reference identifies its specification as licensed under Uberall, indicating proprietary terms rather than an open-source licence. · docs.uberall.com, 15 Oct 2026
- API updates
- The September 2026 changelog added GEO Pulse report endpoints, while July 2026 entries aggregated dashboard endpoints for feedback, listing health, exports and visibility. · docs.uberall.com, 15 Oct 2026
- Bulk responses
- AI Bulk Replies generates individualized responses for batches of reviews and is listed as part of the Reviews Plus add-on. · uberall.com, 12 Oct 2026
- Company identity
- The legal entity is Uberall GmbH, headquartered in Berlin, Germany, and founded in 2013. · linkedin.com, 15 Oct 2026
- Company size
- LinkedIn lists Uberall as privately held with 201–500 employees. · linkedin.com, 15 Oct 2026
- Customer support
- Uberall says it provides dedicated onboarding assistance, training sessions, step-by-step resources, and customer-success support. · uberall.com, 12 Oct 2026
- Directory reach
- Uberall says its listings network covers more than 150 directories, maps and other platforms. · uberall.com, 15 Oct 2026
- Enterprise controls
- Roles, approval workflows and single sign-on are available through the Collaborate Plus add-on. · uberall.com, 15 Oct 2026
- Founded
- 2013 · uberall.com, 23 Sept 2026
- Free plan
- No · uberall.com, 22 Sept 2026
- Funding
- Uberall's company page reports total funding of about €143 million. · uberall.com, 15 Oct 2026
- Headquarters
- Berlin, Germany · uberall.com, 23 Sept 2026
- Integrations
- Official examples show review data flowing to Zendesk, sales data from Shopify and reports to Power BI; the company advertises more than 1,000 connected apps. · uberall.com, 15 Oct 2026
- Languages
- The product page says AI review replies support more than 80 languages. · uberall.com, 12 Oct 2026
- Limit: listing accuracy
- Capterra feedback includes reports that updates across hundreds of sites sometimes failed and that a dashboard health score could show 100% despite incorrect live listings. · capterra.com, 15 Oct 2026
- Limit: Trustpilot complaints
- Trustpilot reviewers allege disconnected locations, incorrect account links, noisy suggestions, inaccurate analytics, delayed updates and difficult cancellation or billing experiences. · trustpilot.com, 15 Oct 2026
- Limit: verification and synchronization
- G2 reviewers report that Google Business verification can be slow and Yelp synchronization is not straightforward. · g2.com, 15 Oct 2026
- MCP extensibility
- Uberall offers hosted HTTPS MCP endpoints with OAuth2 or bearer authentication for location, listing, review, social, homepage and dashboard tools. · docs.uberall.com, 15 Oct 2026
- Mobile app scope
- The mobile app supports review responses, listing edits, social posts and notifications, while advanced workflows, analytics and bulk actions remain on desktop. · uberall.com, 15 Oct 2026
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