Reviewshake

What Reviewshake is

Reviewshake is a web-based reputation management platform for collecting and managing customer reviews. It can automate review invitations through email, SMS, and QR codes, then monitor feedback from more than 100 sites in one dashboard. Supported sources include Google, Facebook, Tripadvisor, Booking.com, Agoda, Airbnb, Amazon, Apple App Store, Google Play Store, G2Crowd, Gartner, Reviews.io, Sitejabber, OpenTable, Zomato, Healthgrades, Glassdoor, Indeed, The Knot, and WeddingWire. AI can draft on-brand replies for approval and summarize sentiment across review sites and locations. The platform also compares local competitors by ratings, response times, and feedback. Growth adds video reviews and widgets for email, websites, and social channels; Ultimate adds two-way SMS customer chat. Agency is a white-label plan. Starter costs $29 a month and includes one location, one user, up to three sources, 250 monthly email invitations, and automated AI responses. Growth is $59 a month, Ultimate is $99 a month, and Agency starts at $199 a month. A 14-day trial is available, and plans have no setup fees or contracts. Reviewshake was founded in 2018 and is headquartered in Newark, Delaware, USA.

Who it suits

Reviewshake suits businesses that want to automate review requests and monitor customer feedback across multiple review sites. Its Growth, Ultimate, and Agency plans also suit teams needing widgets, customer chat, competitor tracking, or white labeling.

Limits

The Starter plan includes one location, one user, up to three review sources, and 250 monthly email invitations. It costs $29 a month; the free plan is unavailable.

Getting started

1. Visit the Reviewshake website.
2. Choose a plan, starting with Starter at $29 a month if its one-location and one-user limits fit.
3. Use the 14-day trial to begin.
4. Set up automated review invitations through email, SMS, or QR codes.
5. Connect the review sources you want to monitor.

Verdict

Choose Reviewshake if your business needs review collection, monitoring, and AI-assisted response management in a web platform. Growth or higher is needed for unlimited sources and review widgets, while Ultimate adds customer chat and competitor tracking. The paid plans start at $29 a month, and there is no free plan.