Freedom251 › Review Management Software
replient.ai
by replient.ai
What replient.ai is
replient.ai is paid software for managing social media comments, direct messages, and reviews with moderation, automation, and AI-assisted replies. It connects Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, Apple App Store reviews, and Google Play Store reviews. Its AI learns from a brand website and earlier replies to suggest responses in the brand’s tone. Moderation can hide spam, complaints, negative or offensive comments, including comments under Meta and TikTok ads. More than 55 automation templates cover spam handling, FAQ responses, and lead notifications. Comments can receive sentiment analysis and topic tags. Pro adds Instagram and Facebook DM inboxes, reply automations, comment-to-DM campaigns, and lead capture. Usage is credit-based: processed comments use 0.1 credit, AI drafts add 0.9, and AI DM replies use 1. When credits run out, processing, automations, and AI replies pause while messages continue arriving. The service operates from Austria in the EU, lists GDPR compliance and EU hosting, and offers web, iOS, and Android access. Plans start at €39/mo, excluding VAT.
Who it suits
replient.ai suits startups, established brands, e-commerce businesses, and agencies managing conversations across social, review, and messaging channels. It is useful for teams that need moderation, automated replies, sentiment tagging, or lead capture.
What it does well
- Connects social, review, and messaging channels
- AI suggestions learn brand information and tone
- Offers more than 55 automation templates
- Includes sentiment analysis and topic tagging
- Available on web, iOS, and Android
What to know first
- No free-forever plan
- Plans exclude VAT
- Credits pause processing when exhausted
- Lite includes one brand and 1,000 credits monthly
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Lite | monthly · excl. VAT · 1,000 credits/month · 1 brand · extra brand €15/month from Pro | €39 a month |
| Pro | monthly · excl. VAT · 4,000 credits/month · 4 brands · no included team seats · unlimited contacts | €129 a month |
| Credit pack: 5,000 credits | one-time · valid for 12 months · 5,000 credits | €119, paid once |
| Business | monthly · excl. VAT · 10,000 credits/month · 10 brands · 4 team seats · unlimited contacts | €249 a month |
| Credit pack: 1,000 credits | one-time · valid for 12 months · 1,000 credits | €29, paid once |
| Credit pack: 20,000 credits | one-time · valid for 12 months · 20,000 credits | €399, paid once |
| Enterprise | on request · Custom credits, brands and seats · unlimited contacts | On request |
As replient.ai lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
replient.ai combines moderation, automation, AI reply suggestions, and review management across major channels. Choose a plan by expected credit use, brands, and team requirements, and note that exhausted credits pause automated processing.
Facts from replient.ai's own pages
- AI replies
- The AI learns brand tone and product information from a brand’s website and past replies to generate reply suggestions. · replient.ai, 12 Oct 2026
- Analytics
- Incoming comments can be analyzed for sentiment and tagged by topic. · replient.ai, 12 Oct 2026
- Audience and history
- The maker says it has helped brands since the end of 2023 and serves startups and established brands; its FAQ names e-commerce brands and agencies among its users. · replient.ai, 12 Oct 2026
- Automations
- The product page says it offers 55+ automation templates for hiding spam, answering FAQs and notifying a team about leads. · replient.ai, 12 Oct 2026
- Channels
- It supports Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, Apple App Store reviews and Google Play Store reviews. · replient.ai, 12 Oct 2026
- Credit usage
- A processed comment costs 0.1 credit, an AI reply draft adds 0.9 credit, and an AI reply to a DM costs 1 credit. · replient.ai, 12 Oct 2026
- DM support
- The Pro plan includes an Instagram and Facebook DM inbox and automations for replies, comment-to-DM campaigns and lead capture. · replient.ai, 12 Oct 2026
- Enterprise security
- Enterprise includes single sign-on and offers a security review and custom data processing agreement. · replient.ai, 12 Oct 2026
- Free plan
- No · replient.ai, 22 Sept 2026
- Headquarters
- Lichtenberg, Austria · replient.ai, 28 Sept 2026
- Mobile apps
- The pricing page lists a replient.ai app for iOS and Android, and the homepage links to both app stores. · replient.ai, 12 Oct 2026
- Moderation
- Its moderation can automatically hide spam, complaints, negativity or offensive comments, including comments under Meta and TikTok ads. · replient.ai, 12 Oct 2026
- Product
- replient.ai is AI software for managing social media comments and direct messages, including moderation and automated replies. · replient.ai, 12 Oct 2026
- AI response assistance
- Yes · replient.ai, 22 Sept 2026
- Review sources
- Google Reviews,Apple App Store Reviews,Google Play Reviews · replient.ai, 22 Sept 2026
- Security
- The maker says the service is operated from Austria in the EU and is GDPR compliant; its pricing page lists EU hosting and a GDPR data processing agreement. · replient.ai, 12 Oct 2026
- Support
- The site lists email and live chat support, while Business includes priority support with a guaranteed first response. · replient.ai, 12 Oct 2026
- Trial
- The 14-day trial includes Pro features, 4,000 credits and one brand, requires no credit card, and there is no free-forever plan. · replient.ai, 12 Oct 2026
- Usage limit
- When credits run out, processing, automations and AI replies pause while comments and messages continue arriving and the app remains usable. · replient.ai, 12 Oct 2026
Where replient.ai stands on Freedom251
- Review Management Software#69 of 164