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Shout About Us

by Shout About Us

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What Shout About Us is

Shout About Us provides review-management APIs for marketplaces, SaaS platforms, and resellers. Its Review Data & Insights API supplies ratings, metadata, sentiment, trending topics, competitive benchmarks, and customer-sentiment analysis. The Review Response API can generate replies and publish them to supported review sites without requiring site logins. Branded requests and surveys can be sent by SMS, email, or in-store campaigns, with delivery and response-rate tracking. A Verified Reviews API supports collecting, verifying, moderating, and publishing first-party reviews. Integrations include Google, Facebook, Yelp, Trustpilot, Tripadvisor, Airbnb, Zillow, and many other listed sources. Review widgets and AI response assistance are available. Developer, Launch, and Enterprise plans include four core APIs; support ranges from email to Slack and managed services. Enterprise lists a 99.9% uptime SLA. Pricing is on request, with a 14-day trial and no free plan.

Who it suits

It suits marketplaces, SaaS platforms, and resellers embedding review workflows into their products. Organizations needing API-based collection, responses, solicitation, or first-party reviews may find the plan structure relevant.

What it does well

  • Review data, response, solicitation, and flagging APIs
  • AI insights and response assistance
  • Multichannel SMS, email, and in-store requests
  • Wide review-source integration list
  • 14-day trial available

What to know first

  • No free plan
  • Pricing is supplied on request
  • API usage is charged per enabled unit
  • Contractual uptime SLA is Enterprise-only

Plans

PlanBilled and limitsPrice
LaunchAnnual contract; billed monthly · For companies launching a review product · Per-location access fee plus API usageOn request
DeveloperAnnual contract; billed monthly · For early-stage teams building a proof of concept · Per-location access fee plus API usageOn request
EnterpriseCustom pricing; annual contract, billed monthly · For large platforms needing a custom implementation · Volume-based discountsOn request

As shoutaboutus.com lists them, read 12 Oct 2026. The maker's own page has the final word.

Verdict

Shout About Us is designed for product teams that need review capabilities inside their own platforms. Its broad APIs and support options are paired with quote-based, usage-based pricing and no free tier.

Facts from Shout About Us's own pages

Founded
2012 · shoutaboutus.com, 28 Sept 2026
Free plan
No · shoutaboutus.com, 22 Sept 2026
Headquarters
Del Mar, California, United States · shoutaboutus.com, 28 Sept 2026
Integrations
The API documentation describes connecting review sites including Google, Facebook, Yelp, Trustpilot, Tripadvisor, Airbnb, and Zillow. · docs.shoutaboutus.com, 12 Oct 2026
Intended customers
The product is built for marketplaces, SaaS platforms, and resellers that want review management in their own products. · shoutaboutus.com, 12 Oct 2026
Notable pricing limit
Usage is charged per unit for the APIs enabled, and the rates are included in the customer's quote. · shoutaboutus.com, 12 Oct 2026
Privacy and data processing
The DPA says Shout About Us processes personal data on customer instructions and does not sell it or share it for cross-context behavioral advertising. · shoutaboutus.com, 12 Oct 2026
Product
Shout About Us provides a review management API for marketplaces and platforms to add review data, replies, requests, removal, and verified first-party reviews to their products. · shoutaboutus.com, 12 Oct 2026
Request channels
multichannel · shoutaboutus.com, 22 Sept 2026
Review insights
The Review Data API provides ratings, metadata, and sentiment, with AI-powered insights for trending topics, competitive benchmarks, and customer sentiment analysis. · shoutaboutus.com, 12 Oct 2026
AI response assistance
Yes · shoutaboutus.com, 22 Sept 2026
Review responses
The Review Response API can generate replies and post them to supported review sites without requiring users to log in to those sites. · shoutaboutus.com, 12 Oct 2026
Review solicitation
Branded review requests and surveys can be sent through SMS, email, or in-store campaigns, with delivery and response-rate tracking. · shoutaboutus.com, 12 Oct 2026
Review sources
The API provides access to reviews from Google, Facebook, and more than 80 other review sites. · shoutaboutus.com, 12 Oct 2026
Review display widgets
Yes · shoutaboutus.com, 22 Sept 2026
Security
The DPA describes TLS 1.2 or higher in transit, AES-256 encryption at rest through AWS Key Management Service, private AWS networking, a web application firewall, intrusion detection, and annual third-party penetration testing. · shoutaboutus.com, 12 Oct 2026
Support
Developer includes email support, Launch includes white-glove Slack support, and Enterprise includes a managed services team. · shoutaboutus.com, 12 Oct 2026
Uptime commitment
Enterprise includes a 99.9% uptime SLA with service credits; Developer and Launch target the same standard without a contractual SLA. · shoutaboutus.com, 12 Oct 2026
Verified reviews
The Verified Reviews API supports collecting, verifying, moderating, and publishing first-party reviews on a marketplace or platform. · shoutaboutus.com, 12 Oct 2026
White labeling and SSO
Launch and Enterprise plans include a white-label dashboard and SSO; the pricing FAQ specifies SAML or OAuth sign-in. · shoutaboutus.com, 12 Oct 2026

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