Rannko Review Manager is a paid suite for monitoring reviews, responding to customers, requesting new feedback, and managing an online presence. It monitors 42 review platforms and provides alerts, responses, question and complaint handling, and review display widgets. Customized review requests can be sent by SMS, email, widgets, or a landing page. Reporting includes average ratings, review totals, sentiment summaries, and PDF or CSV reports. Businesses can connect multiple locations and manage them from one dashboard. Named sources include Google, Facebook, Yelp, TripAdvisor, BBB, and Zocdoc, alongside many other listed platforms. The service runs on web, iOS, and Android. The Review Manager plan costs 49.00 USD per month, with a seven-day trial that requires a credit card. Listing synchronization is unavailable during the trial until “End My Trial” is selected. Rannko says there are no short- or long-term contracts and offers live chat, email, phone support, and free training.
Who it is for
Rannko suits owners and managers of brick-and-mortar businesses, including organizations with multiple locations. Agencies can also use its branded and white-label partner programs.
What is good
- Monitors 42 review platforms
- Sends customized requests by SMS and email
- PDF and CSV reporting included
- Multi-location management from one dashboard
- Support includes live chat, email, and phone
What to know first
- Costs 49.00 USD per month
- No free plan
- Seven-day trial requires a credit card
- Listing synchronization unavailable during the trial
Verdict
Rannko Review Manager brings monitoring, responses, review requests, analytics, and reporting together for businesses managing multiple review sources. The paid plan and trial synchronization restriction are important considerations before starting.
Rannko Review Manager plans and pricing
All plansCompared on review management software
- Free plan
- No
- Paid from
- $49/mo
- Review sources
- Airbnb, Alignable, Apartment Guide, Apartments.com, BBB, CarGurus, City Search, Clutch, DealerRater, Eventbrite, Facebook, Foursquare, G2, Google, Groupon, GrubHub, Guild Quality, Healthgrades, HotelPlanner, Hotels.com, Houzz, Lawyers.com, Martindale, OpenTable, Orbitz, Realtor.com, Rent.com, Spa Finder, SuperPages, Tripadvisor, Trulia, Vitals, WeddingWire, Weedmaps, YellowPages, Yelp, Zillow, Zocdoc, Zomato
- Request channels
- email_and_sms
- Monitoring alerts
- Yes
- Review display widgets
- Yes
