Freedom251 › Review Management Software
TrueReview
by TrueReview
What TrueReview is
TrueReview is a web service for requesting and displaying customer reviews. It sends requests by email and SMS, and includes AI response assistance and review display widgets. Supported sources include Google, Facebook, Zillow, BBB, Trustpilot, Tripadvisor, Zocdoc, WebMD, Avvo, Lawyers.com, Angi, OpenTable, Apartments, HomeAdvisor and TrueReview. The plans vary by monthly request allowance, number of locations, campaigns, sources and users. Starter costs $29 a month, billed annually at $348/year, and includes 250 monthly requests, one location, one campaign, three review sources and one user. Small Business costs $59 a month, billed annually at $708/year, with 500 monthly requests, one location, one campaign, five sources and two users. Premium costs $179 a month, billed annually at $2,148/year, and includes 2,500 monthly requests, five locations, unlimited campaigns and unlimited teammates. There is no free plan, but the pricing note lists a 14-day trial. TrueReview is headquartered in Miami, Florida, United States.
Who it suits
TrueReview may suit businesses that want to request reviews by email or SMS and display reviews from supported sources. Its plans offer different request allowances, user counts and location limits.
What it does well
- Requests sent by email and SMS
- Review display widgets included
- AI response assistance available
- Supports numerous review sources
- 14-day trial listed
What to know first
- No free plan
- Plans are billed annually
- Starter and Small Business each allow one location
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Premium | $2,148/year billed annually · 2,500 review requests/month · 5 locations · unlimited campaigns · unlimited teammates · all supported review sources | $2,148 a year |
| Premium | Monthly · 2,500 review requests/month · 5 locations included · unlimited campaigns · unlimited teammates · all supported review sources | $299 a month |
| Starter | $348/year billed annually · 250 review requests/month · 1 location · 1 campaign · 3 review sources · 1 user | $348 a year |
| Starter | Monthly · 250 review requests/month · 1 location · 1 campaign · 3 review sources · single user | $49 a month |
| Small Business | $708/year billed annually · 500 review requests/month · 1 location · 1 campaign · 5 review sources · 2 users | $708 a year |
| Small Business | Monthly · 500 review requests/month · 1 location · 1 campaign · 5 review sources · 1 teammate | $99 a month |
As truereview.co lists them, read 15 Oct 2026. The maker's own page has the final word.
Verdict
TrueReview combines review requests, response assistance and display widgets, with plan limits that vary by tier. Compare the annual billing and request, source and location allowances against your needs.
Facts from TrueReview's own pages
- AI response generation
- AI-generated response suggestions and an AI Review Response Generator help compose replies to reviews. · truereview.co, 15 Oct 2026
- API availability
- The REST API uses HTTPS authentication and JSON responses, and API access is limited to the current Premium plan. · truereview.help, 15 Oct 2026
- API data model
- API requests use an account access token, a location SID, contact types, campaign IDs and custom-attribute keys. · truereview.help, 15 Oct 2026
- API version and tooling
- The documented API is version 1 and provides downloadable Postman collections for contacts and requests. · truereview.help, 15 Oct 2026
- Automated review replies
- TrueReview can automatically reply to new Google and TrueReview reviews using AI or templates. · truereview.co, 15 Oct 2026
- Company headquarters
- LinkedIn lists Miami, Florida as the headquarters. · linkedin.com, 15 Oct 2026
- Company legal profile
- LinkedIn lists TrueReview as a privately held technology, information and internet company with 2–10 employees. · linkedin.com, 15 Oct 2026
- Compliance statement
- TrueReview states that its messaging includes TCPA opt-in and opt-out language and that it does not incentivize or filter reviews before Google submission. · truereview.co, 15 Oct 2026
- CSV import
- Customer lists can be uploaded as CSV files for bulk review-request sending. · truereview.co, 15 Oct 2026
- Documentation depth
- The public help center lists 27 getting-started articles, 32 review-request articles, 18 integration articles and dedicated billing, analytics and widget collections. · truereview.help, 15 Oct 2026
- Founded
- LinkedIn and the company’s About page state that TrueReview was founded in 2019 by brothers Mikael and Alex Edwards. · truereview.co, 15 Oct 2026
- Free plan
- No · truereview.co, 21 Sept 2026
- Headquarters
- Miami, Florida, United States · truereview.co, 28 Sept 2026
- Healthcare integration
- Keragon connects TrueReview with more than 300 healthcare applications and supports create-contact and create-request actions. · truereview.help, 15 Oct 2026
- Integrations
- Official integration options include Zapier, Keragon, Make.com and Integrately, alongside direct API connections. · truereview.co, 15 Oct 2026
- Limit: customization and integrations
- GetApp’s review synthesis says some users want more customization and deeper integrations. · getapp.com, 15 Oct 2026
- Limit: pricing
- GetApp reports that some reviewers consider pricing higher than alternatives, even when they find the value acceptable. · getapp.com, 15 Oct 2026
- Limit: workflow trigger
- A Software Finder reviewer wanted completing a file to automatically trigger a review request. · softwarefinder.com, 15 Oct 2026
- Location limit
- 1 · truereview.co, 21 Sept 2026
- Mobile availability
- Software Finder states that TrueReview does not offer a dedicated mobile app. · softwarefinder.com, 15 Oct 2026
- Multi-location management
- The dashboard supports management of multiple businesses, locations and teammates with permissions. · truereview.co, 15 Oct 2026
- Notable news: Keragon
- TrueReview announced a Keragon integration for healthcare workflows in a LinkedIn update published in 2026. · linkedin.com, 15 Oct 2026
- Praise: customer support
- GetApp’s review synthesis says users commonly find support fast, helpful, professional and responsive. · getapp.com, 15 Oct 2026
- Praise: usability and automation
- GetApp reviewers repeatedly describe the interface as easy to use, setup as straightforward and automation as a time saver. · getapp.com, 15 Oct 2026
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