Zipy

Zipy combines session intelligence, error monitoring, and product analytics for teams responsible for frontend and product quality. It is best suited to developers, product managers, and cross-functional engineering, product, and marketing groups that need behavioral context around technical problems. The platform is strongest when replay, diagnostics, and usage metrics need to live together, but volume limits and extension constraints matter for larger or browser-focused programs.

Overview

Zipy positions itself as an AI debugging platform rather than a replay-only product. Its Oopsie AI Agent watches sessions and errors, surfaces issues, helps prioritize fixes, and points to problems affecting users. That combination can shorten the path from discovering a poor experience to understanding its likely cause, especially for teams already dividing this work among separate analytics and error tools.

Security and data handling are practical considerations. Customers can configure what Zipy records and stores, including excluding sensitive data. Production infrastructure and customer data are hosted on Google Cloud; data travels over HTTPS and stored data uses Google-managed encryption keys. The developer console requires authenticated users and supports JWT email authentication and single sign-on.

Key features

Replay with technical context

Session Replay reconstructs interactions through the DOM and includes console, network, and custom logs. Error Tracking adds JavaScript and API errors, stack traces, console logs, and network logs. In practice, teams can inspect what a user did alongside the technical signals surrounding that session, making Zipy more useful for diagnosis than a recording without engineering context.

Analytics and automated triage

Product analytics covers user journeys, clickstream data, and DAU, WAU, and MAU measures. Oopsie provides automated issue surfacing and prioritization across sessions and errors. This breadth favors teams wanting one workflow for UX investigation and debugging; a company that only needs basic traffic or replay analysis may be paying for scope it will not use.

Integrations and controls

Zipy lists integrations with Sentry, Segment, Rollbar, Raygun, Pendo, Mixpanel, Intercom, Honeybadger, Help Scout, Heap, Errorception, Amplitude, and RB2B. The integration set can fit an existing observability or product stack instead of requiring a complete replacement. Advanced privacy controls are important for products handling sensitive user inputs, although teams still need to decide carefully what to exclude.

Pricing

Zipy uses a freemium model. The Free Plan costs $0/month and allows 1,000 sessions per month, mobile replays, 15 days of data retention, up to two projects, and email support within 72 hours. It is a sensible starting point for a small product or evaluation, but the session and project ceilings make it unsuitable for broad multi-product coverage.

Growth costs $25 a month with annual billing (billed annually) or $30 a month with monthly billing. Both versions include one month of data retention, up to 10 projects, email support within 24 hours, error monitoring, heatmaps, API and page performance, mobile error monitoring and crash reporting, and Oopsie. Annual billing lowers the monthly rate but commits the reader to that billing term; monthly billing costs more while preserving shorter commitment. Growth is the practical tier for teams that need performance and mobile monitoring beyond the free allowance.

Enterprise uses custom pricing and supports any volume of error sessions and errors, a custom number of projects, custom data retention, and priority email and chat support. It is aimed at organizations whose volume, retention, or support requirements exceed Growth rather than teams seeking a fixed-cost entry plan.

A 14-day trial provides unrestricted feature access. After it ends, an account can continue on the Free Plan with 1,000 sessions. That makes the trial useful for validating the full workflow, but teams should plan around the lower ongoing quota if they do not convert.

Platforms

Zipy supports Android, iOS, web, and a browser extension. The Chrome extension records for up to five minutes and stops when navigation moves to a different domain in the same tab. That limit is manageable for short, single-domain investigations but weak for long workflows or journeys crossing domains. Zipy states 30-day recording and replay retention in its product limits, while plan-specific retention is 15 days on Free and one month on Growth.

Who it's for

Developers can use replay, logs, stack traces, and network details to investigate frontend and API failures. Product managers gain journeys, clickstreams, and lifecycle metrics, while marketing and product teams can use the same behavioral evidence when assessing user-impacting issues. It is a good fit for organizations that want shared visibility across these roles. It is less compelling for a narrowly focused analytics buyer or a browser-extension workflow that routinely exceeds five minutes or crosses domains.

Pros and cons

• Pros: Replay includes DOM, console, network, and custom logs, providing unusually rich debugging context.
• Pros: Error tracking, product analytics, and Oopsie connect diagnosis with user impact in one service.
• Pros: Advanced recording controls and Google Cloud hosting with HTTPS and encryption support privacy-conscious deployments.
• Cons: The Free Plan stops at 1,000 sessions per month and two projects, so growing teams may upgrade quickly.
• Cons: Chrome recordings stop after five minutes or on same-tab domain changes, limiting long or cross-domain capture.
• Cons: Enterprise pricing is custom, making larger deployments harder to budget in advance.

Alternatives

Choose Rejourney instead if 5,000 free session replays per month, seven-day evidence retention, and self-hosted or macOS coverage matter more than Zipy’s error-diagnostics scope.

FullSession is a better fit when a 1,000-session free web tier with 30-day retention, two seats, and one domain matches your starting needs.

Pick Fullstory for its free allowance of 30,000 sessions, 10 user seats, and long replay and analytics retention.

OpenReplay suits teams wanting an open-source, self-managed deployment with control over storage and retention.

UXCam is an alternative for mobile-focused teams starting with 3,000 sessions per month and two app keys.

Vexo may fit teams prioritizing a free 500,000-event allowance, 1,000 replays, heatmaps, and two seats.

Zoho PageSense is an option for simpler experimentation and analytics with 5,000 tracked users, one project, and five goals on its free tier.

Crazy Egg is a straightforward choice for web analytics, heatmaps, conversion analytics, and surveys.

For dedicated replay comparisons, see Session Replay Software and Session Recording Software.

Verdict

Choose Zipy if your engineering and product teams need replay, error context, analytics, and automated issue prioritization in one platform, with a free tier and 14-day full-feature trial to start. Look elsewhere if you need a higher free-session allowance, longer extension recordings, or predictable enterprise pricing.