Side by side
Smartlook vs Zipy
Both stand on session recording software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+1
Smartlook offers recordings and event analytics across web and mobile, with funnels, heatmaps, and crash reports. Its scheduled wind-down and support dates should factor into any decision to use it.
Visit Smartlook
Free plan AndroidExtensioniPhone+1
Zipy brings replay, error context, analytics, and automated issue surfacing into one platform. The free plan and trial provide entry points, while Growth pricing and the Chrome extension's recording limits are worth noting.
Visit ZipyThe facts
| Smartlook | Zipy | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | Android, Extension, iPhone, Web |
| Lowest paid plan | Free or on request | Growth (annual billing): $25 a month |
| Plans published | 1 | 4 |
| Maker | Smartlook | Not published |
| Website | smartlook.com | zipy.ai |
| On session recording software | #12 of 30 | #19 of 30 |
Smartlook: what it does well
- Combines recordings with event-based analytics.
- Crash reports connect recordings to preceding events.
- SDKs automatically mask passwords, numbers, and form contents.
- Lists integrations including Firebase, Salesforce, and Jira.
What to know first
- Platform decommissioning is scheduled for 30 September 2027.
- No new paid plans have been available since 31 May 2026.
- Online support is scheduled to end 31 August 2027.
- Free plan REST API limit is 20 requests per hour.
Zipy: what it does well
- Combines session replay, error tracking, and analytics.
- Oopsie monitors sessions and errors for issues.
- Customers can configure recorded data exclusions.
- Trial offers 14 days of unrestricted feature access.
- Free plan includes 1,000 sessions per month.
What to know first
- Free plan retains data for 15 days.
- Free plan is limited to two projects.
- Chrome extension recordings stop after five minutes.
- Growth starts at $25 a month annually.
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