Zalio

Name: Zalio
Price: 299 USD

Web · paid plans from $299/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Zalio is ranked #20 of 27 in fitness CRM software on Freedom251. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at $299/mo.

Zalio plans and pricing

All plans

Zalio CRM $299/mo per month; cancel anytime, no lock-in contract Retention signals and member follow-up · Lead inbox and fast-response workflows zalio.ai · 3 Oct 2026

Compared on fitness CRM software

Free plan: No
Paid from: $299/mo
Lead capture: Yes
Follow-up automation: Yes
SMS messaging: Yes
Email automation: Yes
Sales pipeline: Yes
Retention automation: Yes

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The record

Product: Zalio is gym software that combines retention and lead follow-up in one CRM.
Churn signals: It combines attendance changes, engagement, payment friction and recent conversations to identify members who may leave and explain why they surfaced.
Lead follow-up: Zalio brings website, social, referral and other inbound enquiries into one pipeline and supports fast-response workflows.
Human review: The product starts routine conversations and gives staff context for situations that need human judgment and relationships.
Integrations: Available integrations are configured to match each gym’s current setup, and Zalio works alongside existing membership and booking tools.
Setup: Zalio says its team builds the workspace, connects lead sources and writes initial messages, with most gyms live inside five business days.
Data control: The company says the gym owns its data and conversations, and documents data access, consent, retention and integration permissions during setup.
Privacy: Zalio says it does not sell personal information and may process information outside Australia using appropriate safeguards where required.
Security: Zalio says sensitive credentials and connected-service secrets are encrypted at rest and communications use TLS encryption in transit.
Privacy rights: Users may request access, correction or deletion of personal information by emailing [email protected].
Support: Privacy and terms questions can be sent to [email protected].
Intended customers: Zalio says it is built for independent gyms and describes the product as a retention and lead CRM.
Founder: Zack Leaudais is Zalio’s founder and a co-owner of Momentum Health + Fitness on the Central Coast of New South Wales.
Headquarters: Central Coast of New South Wales, Australia
Price from: $299/mo

Where it ranks on Freedom251

Best Fitness CRM Software in 2026#20 of 27

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Sources

zalio.ai· checked 3 Oct 2026
zalio.ai/privacy· checked 3 Oct 2026
zalio.ai/founder· checked 3 Oct 2026