Freedom251 › Business Phone Systems
Yodel.io
by Yodel.io
What Yodel.io is
Yodel.io is a cloud business phone system from Yodel.io, headquartered in Leeds, England, United Kingdom. It supports multiple business numbers, an auto attendant, advanced call routing, voicemail transcription, texting, and Slack integration. Its conversational IVR gives callers a voice menu, while integrations include HubSpot, Intercom, Slack, and Zendesk. Apps are listed for web, Windows, macOS, iOS, and Android, plus a browser click-to-call extension. Premium costs $25 a month per user and includes one number per user, unlimited US calling, Slack integration, and main VoIP features. Premium Plus costs $35 a month per user and adds existing-PBX connections, SIP hardware support, Intercom integration, and premium support. Enterprise uses custom pricing. Yodel has no free plan and lists a 14-day trial; its terms may provide seven trial days depending on the selected plan. Emergency calls and call-center or autodialing use are prohibited.
Who it suits
Yodel.io suits businesses needing cloud calling across desktop and mobile devices, with routing, attendant menus, voicemail transcription, and multiple numbers. It also fits teams using listed CRM or collaboration integrations.
What it does well
- Multiple business numbers
- Advanced call routing
- Voicemail transcription
- Apps across major platforms
- 14-day trial listed
What to know first
- No free plan
- Premium starts at 25.00 USD monthly per user
- Emergency calls prohibited
- Call-center and autodialing use prohibited
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Premium | per month/user · One number per user included · Unlimited US calling · Slack integration · Main VoIP features included | $25 a month |
| Premium Plus | per month/user · Includes Premium features · Connects to existing PBX · SIP support for hardware devices · Intercom integration · Premium support | $35 a month |
| Enterprise | Contact Yodel for pricing · Enterprise option; pricing on request | On request |
As yodel.io lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Yodel.io provides multi-device business calling with routing, IVR, transcription, integrations, and paid plans for different telephony needs. Businesses should note the per-user pricing and restrictions on emergency, call-center, and autodialing use.
Facts from Yodel.io's own pages
- Apps
- Yodel lists apps for iOS, Android, macOS, and Windows, plus a browser click to call extension. · help.yodel.io, 12 Oct 2026
- Auto attendant
- Yes · yodel.io, 21 Sept 2026
- Business numbers
- multiple · yodel.io, 21 Sept 2026
- Calling
- The Premium plan lists unlimited US calling and the homepage says it includes one number per user. · yodel.io, 12 Oct 2026
- Call quality
- Yodel says it works with local carriers to provide call quality. · yodel.io, 12 Oct 2026
- Call routing
- advanced · yodel.io, 21 Sept 2026
- Data protection
- Yodel's privacy policy says it forwards some user and usage data to service providers that it says have confirmed GDPR compliance, including providers that may be outside the EU. · help.yodel.io, 12 Oct 2026
- Desktop app
- The macOS and Windows apps support incoming call alerts, answering and placing calls, recent calls, and contacts. · help.yodel.io, 12 Oct 2026
- Desktop and mobile apps
- Yes · yodel.io, 21 Sept 2026
- Free plan
- No · yodel.io, 21 Sept 2026
- Headquarters
- Leeds, England, United Kingdom · yodel.io, 28 Sept 2026
- Integrations
- The homepage lists HubSpot, Intercom, Slack, and Zendesk among its integrations. · yodel.io, 12 Oct 2026
- Intercom
- The Intercom integration syncs contact information, logs call activity, and supports sending and receiving text messages within Intercom Conversations. · help.yodel.io, 12 Oct 2026
- IVR
- Its conversational IVR lets callers navigate an intuitive voice based menu. · yodel.io, 12 Oct 2026
- Product
- Yodel describes itself as a cloud business phone system with voicemail, intelligent call routing, Slack integrations, and texting. · yodel.io, 12 Oct 2026
- Service limits
- Yodel's terms prohibit emergency service calls and state that its numbers cannot be used for call centers or autodialing. · help.yodel.io, 12 Oct 2026
- Subprocessors
- Yodel's provider list identifies Twilio, AWS, Google Cloud Services, and other vendors as subprocessors or processors, with listed processing locations including the US and Europe. · help.yodel.io, 12 Oct 2026
- Support
- The desktop app help article directs customers to the support widget or [email protected] for assistance. · help.yodel.io, 12 Oct 2026
- Trial
- The terms state that the first seven days may include a free trial, depending on the selected plan. · help.yodel.io, 12 Oct 2026
- Trial phone numbers
- The help article says Tier 0 and Tier 1 phone numbers are included in the trial. · help.yodel.io, 12 Oct 2026
- Voicemail transcription
- Yes · yodel.io, 21 Sept 2026
- Webhooks
- Webhooks send call event data by HTTP POST and are available on the Premium Plus plan. · help.yodel.io, 12 Oct 2026
Where Yodel.io stands on Freedom251
- Business Phone Systems#52 of 167