Yodel.io is a cloud business phone system from Yodel.io, headquartered in Leeds, England, United Kingdom. It supports multiple business numbers, an auto attendant, advanced call routing, voicemail transcription, texting, and Slack integration. Its conversational IVR gives callers a voice menu, while integrations include HubSpot, Intercom, Slack, and Zendesk. Apps are listed for web, Windows, macOS, iOS, and Android, plus a browser click-to-call extension. Premium costs 25.00 USD per month per user and includes one number per user, unlimited US calling, Slack integration, and main VoIP features. Premium Plus costs 35.00 USD per month per user and adds existing-PBX connections, SIP hardware support, Intercom integration, and premium support. Enterprise uses custom pricing. Yodel has no free plan and lists a 14-day trial; its terms may provide seven trial days depending on the selected plan. Emergency calls and call-center or autodialing use are prohibited.
Who it is for
Yodel.io suits businesses needing cloud calling across desktop and mobile devices, with routing, attendant menus, voicemail transcription, and multiple numbers. It also fits teams using listed CRM or collaboration integrations.
What is good
- Multiple business numbers
- Advanced call routing
- Voicemail transcription
- Apps across major platforms
- 14-day trial listed
What to know first
- No free plan
- Premium starts at 25.00 USD monthly per user
- Emergency calls prohibited
- Call-center and autodialing use prohibited
Verdict
Yodel.io provides multi-device business calling with routing, IVR, transcription, integrations, and paid plans for different telephony needs. Businesses should note the per-user pricing and restrictions on emergency, call-center, and autodialing use.
Yodel.io plans and pricing
All plansCompared on business phone systems
- Free plan
- No
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- advanced
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
