No. 51 of 177 ·Case Management Software

Workpro HR

Web · Self-hosted · API

Freedom report

One barScore 6.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Workpro HR is ranked #51 of 177 in case management software on Freedom251, made by Workpro HR (Edinburgh, Scotland). It runs on API, Self-hosted, Web. There is no free plan.

Workpro HR plans and pricing

All plans

Workpro HR Case Management System Not published Annual licence, hosting and support costs vary by user access level; optional modules add cost; one-off deployment costs apply workpro.com · 5 Oct 2026

Compared on case management software

Free plan: No
Workflow automation: Yes

Best Workpro HR alternatives

See all 20

Two bars DFIR-IRIS Free tier No. 1Free7.4 Two bars Socianote Free tier No. 2$99/mo7.3 Two bars Primero Free tier No. 3$687.50/mo7.1 One bar Pega Investigative Case Management Paid plans No. 4—7.0 One bar IntegrityLog Paid plans No. 5—7.0 One bar Marble Case Manager Free tier No. 6Free7.0

The record

Purpose: Workpro HR manages complex, sensitive employee relations cases with repeatable processes intended to support fair treatment.
Included HR workflows: The standard HR solution includes 20 configurable case types with stages and outcomes suited to each type.
Case capture: Cases can be recorded from email, letters, web, phone, text or the optional Workpro Connect portal.
Document handling: Documents are stored in case records and can be bundled for sharing; optional PDF editing and redaction are available.
Reporting and search: The product includes standard reports, flexible report writing, dashboards and search down to document level.
Integrations: Workpro supports API tools and data feeds, with examples including CRM, payroll, web forms, batch printing and scanning applications.
Security: The maker states that Workpro encrypts data at rest and in transit, restricts access, maintains an audit trail and supports GDPR compliance.
Hosting and availability: Workpro is available as SaaS or on-premise; its standard SaaS hosting uses UK-based ISO 27001 certified data centres and has a stated 99.9% service availability guarantee.
Optional manager portal: Workpro Connect for HR is an add-on self-service portal that lets line managers manage cases and collaborate with central HR.
Support: The online Workpro Helpdesk is available 24/7 for customers to log and view support requests.
Setup and training: A typical deployment takes approximately six weeks, and training is delivered online for administrators, users and report writers.
Notable upgrade limit: The Workpro Licence Agreement includes one system upgrade per year.
Intended customers: Workpro says its products serve public- and private-sector organisations, including HR teams handling employee issues across sectors such as government, healthcare, education and retail.
Maker: Workpro is developed by Computer Application Services Ltd, an employee-owned company established in 1969 and based in Edinburgh, Scotland.

Where it ranks on Freedom251

Best Case Management Software in 2026#51 of 177
Best HR Case Management Software in 2026#43 of 50
Best Workplace Investigation Software in 2026#29 of 29
Best Complaint Management Software in 2026#24 of 25

Is Workpro HR yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote Workpro HR

Sources

workpro.com/solutions/hr-case-management-software· checked 5 Oct 2026
workpro.com/why-workpro/faqs· checked 5 Oct 2026
workpro.com/why-workpro/hosting· checked 5 Oct 2026
workpro.com/why-workpro/optional-workpro-casework-m· checked 5 Oct 2026
workpro.com/support-workpro-casework· checked 5 Oct 2026
workpro.com/why-workpro/lifetime-support· checked 5 Oct 2026
workpro.com/solutions/complaints-management-softwar· checked 28 Sept 2026