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FaceUp Employee Relations

What FaceUp Employee Relations is
FaceUp Employee Relations gives HR and compliance teams a place to receive reports and manage employee-relations cases, including grievances and misconduct concerns. Employees can report anonymously and use a private case key to continue a two-way conversation. Teams can assign cases, collaborate with comments and attachments, set priorities and due dates, redact personal data, and keep an activity trail. For investigations, the case record can bring together evidence, participants, findings, and documented outcomes. Aggregated insights across teams, locations, and categories help teams look for patterns and monitor areas of risk.
FaceUp supports reporting in 113 languages on every plan and includes workflow automation. It lists integrations such as Slack, Microsoft Teams, Jira, and BambooHR, and says it connects to more than 8,000 apps. The service is available on Android, iOS, and web. FaceUp says it is ISO 27001 certified and GDPR compliant, with data hosted on SOC 2-certified AWS infrastructure. Teams can choose hosting in the United States, European Union, United Arab Emirates, or Australia. Pricing is by request and depends on headcount and selected capabilities. Headcount is set at contract and reviewed at renewal; growth does not trigger a mid-term charge.
Who it suits
It suits HR and compliance teams that need anonymous reporting, case coordination, and structured investigation records. Organizations working across languages or locations may also value its 113-language reporting and selectable data-hosting regions.
What it does well
- Anonymous reporting with private-key follow-up conversations.
- Case records include assignments, evidence, outcomes, and audit trails.
- Reporting is available in 113 languages on every plan.
- Integrations include Slack, Microsoft Teams, Jira, and BambooHR.
- Available on Android, iOS, and web.
What to know first
- There is no free plan.
- Pricing is available on request and depends on headcount and capabilities.
- Starter is limited to five administrators.
Limits
There is no free plan. Starter includes five administrators; Professional includes ten, while Enterprise lists unlimited administrators.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | 5 administrators | On request |
| Professional | 10 administrators | On request |
| Enterprise | Unlimited administrators · Single Sign-On access control · Advanced security and permission management · Support for multi-entity and multi-country setups · Dedicated enterprise onboarding and support | On request |
| Custom quote | Monthly, quarterly, or annual billing available; annual billing can save up to 30%. · Platform fee plus selected capabilities · priced on headcount · everyone who can report counts · no per-report charge | On request |
As faceup.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the FaceUp website.
- Choose a plan or request pricing based on headcount and capabilities.
- Configure reporting forms, categories, workflows, and permissions.
- Use self-serve guides and templates, or request help from the success team.
- Access the service on Android, iOS, or web.
Verdict
Choose FaceUp if your HR or compliance team needs anonymous intake, investigation records, and case-management controls across multiple teams or locations. Consider another option if you need a free plan or need a published price before contacting the maker.
Questions
Is FaceUp free?
No. FaceUp is a paid product and has no free plan.
How is FaceUp priced?
Pricing is available on request and depends on headcount and selected capabilities. Headcount is set at contract and reviewed at renewal, with no mid-term charge for growth.
Which platforms does it support?
FaceUp is available on Android, iOS, and web.
How many administrators are included?
Starter includes five administrators, Professional includes ten, and Enterprise includes unlimited administrators.
What integrations does FaceUp list?
FaceUp says it connects to more than 8,000 apps and lists Slack, Microsoft Teams, Jira, and BambooHR among its integrations.
Where can teams host data?
Teams can choose hosting in the United States, European Union, United Arab Emirates, or Australia.
Facts from FaceUp Employee Relations's own pages
- Analytics
- Aggregated reporting insights across teams, locations, and categories help identify patterns and monitor risk areas. · faceup.com, 4 Oct 2026
- Anonymous reporting
- Employees can submit reports anonymously and continue two-way communication using a private case key. · faceup.com, 4 Oct 2026
- Case management
- Case management includes assignment, collaboration, comments, attachments, priorities, due dates, personal-data redaction, and an activity audit trail. · faceup.com, 4 Oct 2026
- Company history
- FaceUp says it was founded in 2017 by Jan Slama, David Spunar, and Pavel Ihm, and expanded from schools into workplace compliance, HR, and ethics in 2020. · faceup.com, 4 Oct 2026
- Free plan
- No · faceup.com, 20 Sept 2026
- Headquarters
- Mt Pleasant, South Carolina, United States · faceup.com, 28 Sept 2026
- Integrations
- FaceUp says it connects to 8,000+ apps and lists Slack, Microsoft Teams, Jira, BambooHR, and other integrations. · faceup.com, 4 Oct 2026
- Investigations
- The platform supports structured investigations with evidence, participants, findings, and documented outcomes in a case record. · faceup.com, 4 Oct 2026
- Languages
- FaceUp includes reporting in 113 languages on every plan. · faceup.com, 4 Oct 2026
- Pricing limits
- Pricing depends on headcount and selected capabilities; the headcount is set at contract and reviewed at renewal, with no mid-term charge for growth. · faceup.com, 4 Oct 2026
- Privacy controls
- FaceUp says reporter IP addresses are not logged, attachment metadata is stripped, and teams can choose data hosting in the United States, European Union, United Arab Emirates, or Australia. · faceup.com, 4 Oct 2026
- Purpose
- FaceUp gives HR and compliance teams a reporting and case-management system to address grievances, misconduct, and other employee-relations issues. · faceup.com, 4 Oct 2026
- Security
- FaceUp says it is ISO 27001 certified and GDPR compliant, and hosts data on SOC 2-certified AWS infrastructure. · faceup.com, 4 Oct 2026
- Setup
- FaceUp says teams configure reporting forms, categories, workflows, and permissions themselves, with most teams live in hours and optional help from its success team. · faceup.com, 4 Oct 2026
- Support
- Included support options listed on the pricing page are chat and email, alongside self-serve setup guides, templates, a knowledge base, and data migration. · faceup.com, 4 Oct 2026
- Workflow automation
- Yes · faceup.com, 20 Sept 2026
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