Freedom251 › Case Management Software
Zinc
by Zinc
What Zinc is
Zinc is a cloud software service for collecting cases and managing the work that follows. It provides case intake forms, workflow automation, audit trails, and reporting dashboards through web, iOS, and Android access. Mobile apps are included in its listed platform coverage. The paid service has no free plan. Essentials costs £995 a month, exclusive of VAT, with unlimited reporters, 10 users, one administrator, and one building. Professional costs £1,995 a month, exclusive of VAT, with unlimited reporters, 25 users, two administrators, and one building. Zinc is made by Zinc, headquartered in Northampton, UK, and founded in 2004. Deployment is in the cloud, giving teams a shared place to receive, route, record, and report on cases.
Who it suits
Zinc suits teams that need structured case intake, automated workflows, audit history, and reporting across browsers and mobile devices. Its plans are aimed at organisations choosing between defined user allowances and an unlimited Enterprise option.
What it does well
- Case intake forms included
- Workflow automation available
- Audit trail records activity
- Reporting dashboards included
- Web and mobile access
What to know first
- No free plan
- Essentials has one building
- Professional costs £1,995 monthly
- Enterprise price not listed
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essentials | Price exclusive VAT; as low as · Unlimited reporters · 10 users · 1 administrator · 1 building | £995 a month |
| Professional | Price exclusive VAT; price from · Unlimited reporters · 25 users · 2 administrators · 1 building | £1,995 a month |
| Enterprise | Unlimited everything | On request |
As zinc.systems lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
Zinc combines intake, workflow, audit, and reporting tools in a cloud service with web and mobile access. Buyers should weigh its paid plans and plan-specific user, administrator, and building limits.
Facts from Zinc's own pages
- Audit trail
- Yes · zinc.systems, 22 Sept 2026
- Deployment
- cloud · zinc.systems, 22 Sept 2026
- Founded
- 2004 · zinc.systems, 28 Sept 2026
- Free plan
- No · zinc.systems, 22 Sept 2026
- Headquarters
- Northampton, UK · zinc.systems, 28 Sept 2026
- Case intake forms
- Yes · zinc.systems, 22 Sept 2026
- Mobile apps
- Yes · zinc.systems, 22 Sept 2026
- Reporting dashboards
- Yes · zinc.systems, 22 Sept 2026
- Workflow automation
- Yes · zinc.systems, 22 Sept 2026
Where Zinc stands on Freedom251
- Case Management Software#48 of 177