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Workato Agent Studio
What Workato Agent Studio is
Workato Agent Studio is a web-based, API-accessible environment for creating and configuring AI agents called Genies. Users can build and manage Genies without code, connect them to organizational systems, and set them to coordinate multi-step actions across applications. Genies draw on knowledge bases for company information and skills for interacting with systems. Anthropic Claude is the default model; users can switch to OpenAI GPT or connect their own LLM. Available interfaces include Slack, Microsoft Teams, Workato GO, or a custom interface, though the Headless API works only with custom interfaces. Workato's integration library includes connectors for SaaS apps, databases, and ERPs, including Salesforce, Slack, Workday, ServiceNow, and Snowflake. Controls include role-based access, secure authentication, audit trails, always-on prompt attack detection and harmful-content filtering, plus configurable filters and denied topics. The free plan has 50,000 one-time credits; Pro costs $75 a month, billed monthly, with 2,500 monthly credits. Agent Studio availability depends on specific customer pricing plans, and each prompt counts as one Genie action, including any reasoning, retrieval, or handoffs.
Who it suits
Agent Studio suits organizations seeking no-code AI agents connected to business systems and workflows. It may suit teams that need configurable access controls, content guardrails, and multiple model options.
What it does well
- Genies can be built and managed without code.
- Users can switch models or connect their own LLM.
- Includes role-based access controls and audit trails.
- Free plan includes 50,000 one-time credits.
What to know first
- Agent Studio availability depends on specific customer pricing plans.
- Headless API is limited to custom interfaces.
- Video files are unsupported.
Limits
The Free plan includes 50,000 one-time credits. Pro includes 2,500 credits per month; each prompt sent to a Genie uses one Genie action, including reasoning, knowledge retrieval, and handoffs.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 50,000 one-time credits · AI and Agentic capabilities · No-cost plan | Free |
| Pro | billed monthly · 2,500 credits per month · AI and Agentic capabilities · Additional credit tiers available | $75 a month |
| Enterprise | contact Workato · enterprise capabilities beyond Free and Pro | On request |
| Workato Free | 50,000 credits one time · same platform capabilities as Pro · credits do not recur | Free |
| Workato Pro | monthly by credit card · 50,000 credits/month · unused credits expire | $1,275 a month |
| Workato Agent Studio | Available to customers on specific pricing plans; usage is measured in Genie actions, with each input prompt counting as one action | On request |
As workato.com lists them, read 19 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Workato Agent Studio website.
- Choose the Free plan or review Pro at $75 a month, billed monthly.
- Create and configure a Genie without code.
- Connect the Genie to organizational systems using available integrations.
- Choose a supported chat interface; use a custom interface if you need the Headless API.
Verdict
Agent Studio offers configurable Genies, workflow actions, and security controls, with a free plan and a monthly Pro plan. Check plan availability and the prompt-based action count, as well as the interface restriction for the Headless API.
Questions
How much does Workato Agent Studio cost?
The Free plan costs nothing and includes 50,000 one-time credits. Pro costs $75 a month, billed monthly, and includes 2,500 monthly credits; Enterprise pricing is available by contacting Workato.
Is there a free plan?
Yes. The Free plan is no-cost and includes 50,000 one-time credits.
Which platforms does it support?
The listed platforms are API and web. Genies can also use Slack, Microsoft Teams, Workato GO, or a custom interface.
Which AI models can Genies use?
Anthropic Claude is the default. Users can switch to OpenAI GPT or connect their own LLM.
Can I use the Headless API with any interface?
The Headless API is available only for custom interfaces.
Who makes Workato Agent Studio?
The listed maker is Workato Agent Studio. Workato was founded in 2013 and is headquartered in Palo Alto, California, United States.
Facts from Workato Agent Studio's own pages
- AI models
- Genies use Anthropic Claude by default, and users can switch to OpenAI GPT or their own LLM connection. · docs.workato.com, 30 Sept 2026
- API
- The Agent Studio API can create and manage Genies, knowledge bases and skills programmatically. · docs.workato.com, 14 Oct 2026
- API limits
- The API documentation lists 1,000 requests per minute for listing or retrieving Genies and 10 requests per second for conversation endpoints. · docs.workato.com, 14 Oct 2026
- Authorization
- Genie actions can use runtime user connections so operations run with the individual user's identity and permissions. · docs.workato.com, 14 Oct 2026
- Availability and regions
- Genies are available in the US, EU, AU, SG, and JP data centers, while Genie models are hosted in the US, EU, and APAC regions where data residency requirements are respected where possible. · docs.workato.com, 30 Sept 2026
- Business actions
- Genies can retrieve information, run automations and complete tasks rather than only answering questions. · docs.workato.com, 14 Oct 2026
- Chat interfaces
- Supported Genie interfaces are Slack, Microsoft Teams, Workato GO and a custom interface. · docs.workato.com, 14 Oct 2026
- Company founded
- LinkedIn lists Workato as founded in 2013. · linkedin.com, 14 Oct 2026
- Company headquarters
- LinkedIn lists headquarters at Palo Alto, California. · linkedin.com, 14 Oct 2026
- Company legal name
- Crunchbase lists the legal name as Workato, Inc. · crunchbase.com, 14 Oct 2026
- Company size
- LinkedIn lists 1,001–5,000 employees. · linkedin.com, 14 Oct 2026
- Compliance
- Workato states compliance with PCI-DSS Level 1, ISO 27001/27701/42001, SOC 1/2/3, HIPAA, IRAP and NIST 800-171A. · docs.workato.com, 14 Oct 2026
- Deployment model
- Workato is cloud hosted; its on-prem agent creates an outbound TLS connection to reach private applications without inbound firewall ports. · docs.workato.com, 14 Oct 2026
- Documentation
- Public documentation includes Agent Studio use cases for Genies, knowledge bases, skills, orchestration and file uploads. · docs.workato.com, 14 Oct 2026
- Enterprise integrations
- The product page says Genies can orchestrate multi-step actions across more than 12,000 applications. · workato.com, 14 Oct 2026
- Extensibility
- Workato supports external AI clients through MCP servers, exposing skills as tools for applications such as Claude, ChatGPT and Cursor. · docs.workato.com, 14 Oct 2026
- File support
- Genies support file and image uploads up to 25 MB, including common formats such as PDF, DOC, CSV, JPG, and PNG; video files are unsupported. · docs.workato.com, 30 Sept 2026
- File uploads
- Genies accept file and image uploads up to 25 MB, including common PDF, DOC and CSV files. · docs.workato.com, 14 Oct 2026
- Founded
- 2013 · workato.com, 28 Sept 2026
- Free plan
- Yes · docs.workato.com, 19 Sept 2026
- Guardrails
- Prompt attack detection and harmful content filtering are always active, and builders can configure PII detection, profanity and custom word filters, and denied topics. · docs.workato.com, 30 Sept 2026
- Headquarters
- Palo Alto, California, United States · workato.com, 28 Sept 2026
- Integrations
- Workato's integration library offers pre-built connectors for SaaS apps, databases, and ERPs in cloud and on-premises environments, including Salesforce, Slack, Workday, ServiceNow, and Snowflake. · workato.com, 30 Sept 2026
- Knowledge and skills
- Genies use knowledge bases for company-specific information and skills to interact with applications and systems. · docs.workato.com, 30 Sept 2026
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