Work Order Desk

What Work Order Desk is

Work Order Desk centralizes facility requests, work orders, vendors, make-readies, and property history for property and facilities teams. Each request can have an owner, priority, status, and documented outcome. Contractors can receive jobs through text or email links and respond in a mobile browser without installing an app. Property workflows include make-ready visibility, vendor dispatch, and repair and inspection records. For schools and other organizations, facilities tools include multi-site triage, dedicated environments, role-based access, and audit logs. Planning Center sign-in uses OAuth, and Church Center maintenance form submissions can create work orders through a secure webhook. Managers and supervisors can generate reports; the web version is recommended for sortable tables and exports to Excel, CSV, or PDF. The Starter Plan costs $49 a month, and a 14-day trial is available. Work Order Desk has web, Android, and iOS platforms, with mobile access through a browser. User accounts can submit and track their own requests, but cannot access the triage queue, inventory, vendor list, calendar, or team directory.

Who it suits

It suits property operators, facility managers, school staff, vendors, and teams coordinating maintenance across sites. Users who only need to submit and track their own requests may not need the broader management tools.

Limits

The Starter Plan is $49 a month and provides core ticketing; some advanced features require Pro or Enterprise. User accounts can submit and track their own requests but cannot use the triage queue, inventory, vendor list, calendar, or team directory.

Getting started

1. Open https://workorderdesk.com/
2. Choose the Starter Plan or another available plan
3. Start the 14-day trial
4. Use the web, Android, or iOS platform
5. Connect Planning Center with OAuth if needed
6. Configure requests, vendors, properties, or sites

Verdict

Work Order Desk combines request tracking, vendor dispatch, and property or facilities workflows. Its $49.00 USD monthly Starter Plan includes core ticketing, while some advanced features require Pro or Enterprise.