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WhatZCRM
What WhatZCRM is
WhatZCRM is a WhatsApp-first CRM for managing customer conversations, capturing leads, running campaigns, and supporting customers from a shared dashboard. It combines a visual sales pipeline with marketing automation and AI features. Teams can use chatbots, automated follow-ups, scheduled messages, campaign automation, and lead qualification tools, while a shared inbox provides conversation assignment, labels, and team collaboration. Listed integrations include Facebook Ads, Instagram Ads, Google Ads, Shopify, WooCommerce, Zapier, Pabbly Connect, Google Business, Razorpay, and Stripe. The service is available on the web, with mobile app and browser access that syncs data to the desktop dashboard. Plans start at $15 a month; Basic includes one WhatsApp number, two agents, five active deals, and three basic flow builders. Each paid plan has a 7-day trial. WhatsApp API charges are separate, as is OpenAI usage for AI chatbot features.
Who it suits
WhatZCRM suits startups, small businesses, and enterprises that manage customer conversations and leads through WhatsApp. Its maker says it serves businesses across more than 20 industries.
What it does well
- Shared inbox supports assignment and labels.
- Automates follow-ups, scheduled messages, and campaigns.
- Integrates with Shopify, WooCommerce, and ad platforms.
- Mobile access syncs with the desktop dashboard.
- 24/7 support is available.
What to know first
- No free plan; paid plans start at $15 a month.
- WhatsApp API charges are separate.
- OpenAI usage for AI chatbot features is billed additionally.
- Trial features pause after seven days without a paid plan.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | 1 WhatsApp number · 2 team agents · 5 active deals · 3 basic flow builders | $15 a month |
| Advanced | Up to 3 WhatsApp numbers · 5 team agents · 50 active deals · 10 workflows | $30 a month |
| Premium | Unlimited WhatsApp numbers · 10 team agents | $60 a month |
| Enterprise | Let's Talk · Unlimited WhatsApp numbers · Unlimited agents · Custom integrations · Dedicated cloud hosting | On request |
As whatzcrm.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
WhatZCRM brings WhatsApp conversations, lead tools, campaign automation, and a visual sales pipeline together. Check the plan limits and separate WhatsApp API and OpenAI charges against your expected usage.
Facts from WhatZCRM's own pages
- AI features
- Yes · whatzcrm.com, 20 Sept 2026
- Automation
- The platform offers chatbots, automated follow-ups, scheduled messages, campaign automation, and lead qualification tools. · whatzcrm.com, 9 Oct 2026
- Extra charges
- WhatsApp API charges are separate, and OpenAI usage is billed additionally when AI chatbot features are used. · whatzcrm.com, 9 Oct 2026
- Free plan
- No · whatzcrm.com, 20 Sept 2026
- Free trial
- Yes · whatzcrm.com, 20 Sept 2026
- Integrations
- The integrations page lists Facebook Ads, Instagram Ads, Google Ads, Shopify, WooCommerce, Zapier, Pabbly Connect, Google Business, Razorpay, and Stripe. · whatzcrm.com, 9 Oct 2026
- Intended customers
- The maker says WhatZCRM is designed for startups, small businesses, and enterprises, including businesses across more than 20 industries. · whatzcrm.com, 9 Oct 2026
- Marketing automation
- Yes · whatzcrm.com, 20 Sept 2026
- Mobile access
- The mobile page says users can access WhatZCRM through a mobile app or mobile browser, with data synced to the desktop dashboard. · whatzcrm.com, 9 Oct 2026
- Privacy
- The privacy policy says the company does not sell personal data and may share it with service providers, authorized integrations, or legal authorities when required. · whatzcrm.com, 9 Oct 2026
- Product
- WhatZCRM describes itself as a WhatsApp-first CRM for managing conversations, capturing leads, running campaigns, and supporting customers from a unified dashboard. · whatzcrm.com, 9 Oct 2026
- Visual sales pipeline
- Yes · whatzcrm.com, 20 Sept 2026
- Security
- The maker says integrations use OAuth authentication, webhook connections, and role-based access controls; its about page also claims end-to-end encryption and GDPR compliance. · whatzcrm.com, 9 Oct 2026
- Support
- The about page says the company has offices in Hyderabad, India, and New Jersey, USA, and provides 24/7 support. · whatzcrm.com, 9 Oct 2026
- Team inbox
- Its shared team inbox supports conversation assignment, labels, and team collaboration on customer chats. · whatzcrm.com, 9 Oct 2026
- Trial
- Each listed paid plan includes a 7-day free trial; trial features pause at the end until the customer selects a paid plan. · whatzcrm.com, 9 Oct 2026
Where WhatZCRM stands on Freedom251
- WhatsApp Marketing Software#46 of 72
- CRM Software#169 of 244
- WhatsApp Customer Service Software#27 of 34