Zoko connects Shopify stores with WhatsApp for marketing, sales, support, and automation. Its multi-agent shared inbox lets teams handle conversations through one WhatsApp number, while campaigns target Shopify customer segments. Automated flows can recover abandoned carts and send order notifications. AI agents include Guru for FAQs, Wismo for order tracking, and Sello for taking orders. Zoko is available through the web and an API that uses dashboard-managed keys and requires HTTPS. Listed integrations include Checkout Apps, Facebook Messenger, Instagram, Judge.me, WhatsApp, and WhatsApp API. The service supports broadcast campaigns, template management, workflow automation, and personalized variables. Pricing starts at 49.99 USD per month, with a 7-day trial and no free plan. Monthly conversation allowances and fees vary by plan, and Meta rates apply. Plans include 500K flow steps monthly, with 0.0002 USD charged for each additional step. Zoko lists headquarters in Buford, Georgia, and Bengaluru, India.
Who it is for
Zoko suits Shopify brands, including direct-to-consumer businesses at different growth stages, that center customer communication on WhatsApp. It is useful for teams needing shared conversations, campaigns, automated flows, or AI-assisted support.
What is good
- Connects Shopify stores to WhatsApp
- Provides a multi-agent shared inbox
- Supports abandoned-cart and order flows
- Includes AI agents for FAQs and orders
- Offers web access and an API
What to know first
- No free plan is available
- Plans start at 49.99 USD per month
- Meta messaging rates also apply
- Official API numbers cannot later work on phones
Verdict
Zoko brings Shopify commerce workflows, team messaging, campaigns, and automation into a WhatsApp-focused service. Its paid plans and additional conversation, agent, flow, and Meta charges should be reviewed against expected usage.
Zoko plans and pricing
All plansCompared on WhatsApp marketing software
- Free plan
- No
- Paid from
- $49.99/mo
- Template management
- Yes
