Waitwhile manages walk-ins, queues, and appointments, combining scheduled visits and walk-ins through its LineSync feature. Customers can join a queue remotely or on site using QR, web, kiosk, NFC tag, or SMS, then receive real-time updates and AI-powered wait estimates. Appointment tools include automated reminders, confirmations, booking rules, and resource matching. The service offers a REST API, webhooks, no-code integrations, and Zapier connections to more than 3,000 tools. Listed integrations include Slack, Salesforce, Mailchimp, Google Sheets, Outlook, Google Calendar, Twilio, Zendesk, and Square POS. Waitwhile is available on Android, iOS, web, and API. Its listed industries include retail, government, education, and healthcare; its enterprise offering is described for organizations managing 10 to 600 service points and multiple networks. A free plan covers one location and 50 visits per month. Paid plans start at 31.00 USD per month, with annual billing noted for Starter; Business is 55.00 USD per month.
Who it is for
Waitwhile suits organizations that need to coordinate walk-ins, appointments, and queues across service locations. Listed industries include retail, government, education, and healthcare.
What is good
- Customers can join queues through several channels
- LineSync combines appointments and walk-ins
- Offers connections to more than 3,000 tools through Zapier
- Free plan includes one location and 50 monthly visits
What to know first
- Free plan is limited to 50 visits monthly
- Starter and Business are each capped at 10 locations
- Enterprise pricing is custom
Verdict
Waitwhile brings queueing and appointment management together, with a free entry plan and listed paid options. Check the visit and location limits against your needs before choosing a plan.
Waitwhile plans and pricing
All plansCompared on restaurant waitlist software
- Free plan
- Yes
- Paid from
- $31/mo
- Guest notifications
- Yes
- Online check-in
- Yes
- SMS notifications
- Yes
- Wait estimate format
- custom
- Guest check-in methods
- multi-channel
- Guest limit
- 50 guests
- Location limit
- 10 locations
