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Waalfa
What Waalfa is
Waalfa is a WhatsApp Business platform for customer support, lead generation, marketing, integrations, and business automation. It connects directly to Meta’s WhatsApp Cloud API and says it applies 0% markup to Meta conversation rates. Businesses can send targeted broadcast campaigns with delivery analytics, or use AI chatbots built from uploaded catalogs, brochures, FAQs, or website URLs, with handoff to a human agent. A shared multi-agent inbox includes ticket tags and collision prevention. WhatsApp Flows support interactive forms for appointment bookings and lead capture. Listed integrations include Meta Cloud API, Shopify, WooCommerce, Zoho CRM, Salesforce, Razorpay, Stripe, HubSpot, Google Sheets, Zapier, TallyPrime, and Shiprocket. The REST API supports messages, templates, and broadcasts; HTTPS webhooks report delivery, read, and reply events. The company says chatbot documents and embeddings are isolated in encrypted tenant spaces with AES-256 encryption at rest, and are not used to train public foundation models. Waalfa is available on web, through its API, and on Android. Its India-based support team offers WhatsApp, phone, and screen-share onboarding assistance. A free trial lists 50 messages per month; paid plan amounts are not displayed.
Who it suits
Waalfa suits businesses such as clinics, e-commerce brands, education providers, real estate agencies, hospitality businesses, and retailers that use WhatsApp for customer conversations. Its inbox, campaign, chatbot, and API features may fit teams combining support and messaging automation.
What it does well
- Connects directly to Meta’s WhatsApp Cloud API.
- Offers targeted broadcasts with delivery analytics.
- Shared inbox includes ticket tags and collision prevention.
- WhatsApp Flows support booking and lead forms.
- Lists integrations including Shopify and Salesforce.
What to know first
- Free trial is limited to 50 messages per month.
- Starter and Growth price amounts are not displayed.
- Enterprise pricing requires a custom quotation.
Limits
The Free Trial includes 50 messages per month. Starter includes 50,000 messages per month, while Growth includes 100,000 messages per month; Enterprise includes unlimited sessions.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free Trial | 50 messages/month · REST API · logs · contacts · analytics · WhatsApp Flows · broadcasts | Free |
| Starter | Page shows “/mo”; price amount not displayed · 50,000 messages/month · REST API · logs · contacts · analytics · WhatsApp Flows · broadcasts | On request |
| Growth | Page shows “/mo”; price amount not displayed · 100,000 messages/month · REST API · logs · contacts · analytics · WhatsApp Flows · broadcasts and groups | On request |
| Enterprise | Custom; dedicated volume quotation · Unlimited sessions · custom integrations and webhooks · custom SLA · 24/7 priority support | On request |
As waalfa.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://waalfa.com/.
- Start with the Free Trial, which includes 50 messages per month.
- Use Waalfa on the web, Android, or through its API.
- Connect listed services such as Shopify, Salesforce, or Google Sheets as needed.
- Contact the India-based business support team for onboarding by WhatsApp, phone, or screen share.
Verdict
Waalfa brings WhatsApp campaigns, team inbox tools, chatbots, and integrations into one platform. Review the trial message allowance and request plan pricing to assess its fit.
Questions
Is there a free option?
Waalfa offers a Free Trial at no cost, with 50 messages per month.
What platforms does Waalfa support?
The listed platforms are Android, API, and web. The pricing page links to an Android app on Google Play.
What integrations are listed?
Waalfa lists Meta Cloud API, Shopify, WooCommerce, Zoho CRM, Salesforce, Razorpay, Stripe, HubSpot, Google Sheets, Zapier, TallyPrime, and Shiprocket.
What does the Enterprise plan include?
It includes unlimited sessions, custom integrations and webhooks, a custom SLA, and 24/7 priority support.
How does Waalfa handle chatbot data?
The company says uploaded documents and embeddings are isolated in encrypted tenant spaces, encrypted at rest with AES-256, and not used to train public foundation models.
Facts from Waalfa's own pages
- AI chatbots
- Its AI chatbot page describes RAG bots trained on uploaded catalogs, brochures, FAQs, or website URLs, with human agent handoff. · waalfa.com, 7 Oct 2026
- Android app
- The pricing page links to a Google Play app for Waalfa. · waalfa.com, 7 Oct 2026
- API
- Waalfa documents REST API endpoints for sending messages, templates, and broadcasts, plus HTTPS webhooks for delivery, read, and reply events. · waalfa.com, 7 Oct 2026
- Campaigns
- Waalfa offers targeted WhatsApp broadcast campaigns with delivery analytics. · waalfa.com, 7 Oct 2026
- Enterprise support
- The Enterprise plan includes a dedicated account manager, custom SLA, and 24/7 priority support. · waalfa.com, 7 Oct 2026
- Flows
- WhatsApp Flows support interactive forms for appointment bookings and lead capture inside WhatsApp. · waalfa.com, 7 Oct 2026
- Founded
- 2020 · waalfa.com, 28 Sept 2026
- Integrations
- The site lists Meta Cloud API, Shopify, WooCommerce, Zoho CRM, Salesforce, Razorpay, Stripe, HubSpot, Google Sheets, Zapier, TallyPrime, and Shiprocket integrations. · waalfa.com, 7 Oct 2026
- Intended users
- Waalfa presents its platform for businesses including clinics, e-commerce brands, education providers, real estate agencies, hospitality, and retail. · waalfa.com, 7 Oct 2026
- Messaging
- The platform connects directly to Meta’s WhatsApp Cloud API and says it charges 0% markup on Meta conversation rates. · waalfa.com, 7 Oct 2026
- Product
- Waalfa describes itself as a WhatsApp Business platform for customer support, lead generation, marketing, API integrations, and business automation. · waalfa.com, 7 Oct 2026
- Security
- The AI chatbot page says uploaded documents and embeddings are isolated in encrypted tenant spaces with AES-256 encryption at rest and are not used to train public foundation models. · waalfa.com, 7 Oct 2026
- Support
- Waalfa says its India-based business support team offers WhatsApp, phone, and screen-share onboarding assistance. · waalfa.com, 7 Oct 2026
- Team inbox
- The platform provides a shared multi-agent inbox with ticket tags and collision prevention. · waalfa.com, 7 Oct 2026
Where Waalfa stands on Freedom251
- WhatsApp Marketing Software#12 of 72