Galantis WhatsApp is a web app for Shopify stores that use WhatsApp campaigns, message automation, cart recovery, and customer support. Campaigns can target live Shopify segments and use rich WhatsApp formats; automations can respond to cart abandonment, repeat purchases, or inactivity. The app also sends back-in-stock alerts and allows customers to continue those conversations through WhatsApp. Its shared inbox organizes incoming messages into conversations that teams can assign, prioritize, and resolve with Shopify customer context. Galantis syncs Shopify customers, segments, products, and conversation context, and works with Meta Catalog. Its AI can create a WhatsApp automation from a prompt connected to Shopify data. The free plan includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts, and 50 inbox messages. Paid plans start at 39.00 USD per month, and a 7-day free trial is listed. English, Turkish, and Dutch are supported. DigiFist provides app support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when sending messages.
Who it is for
It suits Shopify stores using WhatsApp for campaigns, cart recovery, restock alerts, and customer conversations. Stores should also be prepared to meet applicable messaging policies and opt-in requirements.
What is good
- Free plan includes one automation flow.
- Campaigns can target live Shopify segments.
- Shared inbox includes Shopify customer context.
- Back-in-stock notifications support continuing WhatsApp conversations.
- Works with Meta Catalog.
What to know first
- Free plan limits campaigns to one per month.
- Free plan supports up to 100 contacts.
- Channel coverage is WhatsApp only.
- Customers must meet messaging opt-in requirements.
Verdict
Galantis combines Shopify-connected campaigns and automations with a shared WhatsApp inbox and restock alerts. The free plan has contact and usage limits; paid plans start at 39.00 USD per month, with a 7-day trial listed.
Galantis WhatsApp plans and pricing
All plansCompared on WhatsApp marketing software
- Free plan
- Yes
- Paid from
- $39/mo
- Broadcast campaigns
- Yes
- Workflow automation
- Yes
- Personalized variables
- Yes
- Template management
- Yes
- Channel coverage
- whatsapp_only
