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Galantis WhatsApp
What Galantis WhatsApp is
Galantis WhatsApp is a web app for Shopify stores that use WhatsApp campaigns, message automation, cart recovery, and customer support. Campaigns can target live Shopify segments and use rich WhatsApp formats; automations can respond to cart abandonment, repeat purchases, or inactivity. The app also sends back-in-stock alerts and allows customers to continue those conversations through WhatsApp. Its shared inbox organizes incoming messages into conversations that teams can assign, prioritize, and resolve with Shopify customer context. Galantis syncs Shopify customers, segments, products, and conversation context, and works with Meta Catalog. Its AI can create a WhatsApp automation from a prompt connected to Shopify data. The free plan includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts, and 50 inbox messages. Paid plans start at $39 a month, and a 7-day free trial is listed. English, Turkish, and Dutch are supported. DigiFist provides app support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when sending messages.
Who it suits
It suits Shopify stores using WhatsApp for campaigns, cart recovery, restock alerts, and customer conversations. Stores should also be prepared to meet applicable messaging policies and opt-in requirements.
What it does well
- Free plan includes one automation flow.
- Campaigns can target live Shopify segments.
- Shared inbox includes Shopify customer context.
- Back-in-stock notifications support continuing WhatsApp conversations.
- Works with Meta Catalog.
What to know first
- Free plan limits campaigns to one per month.
- Free plan supports up to 100 contacts.
- Channel coverage is WhatsApp only.
- Customers must meet messaging opt-in requirements.
Limits
The free plan includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages. The Scale plan adds Galantis AI and the Chat Inbox module at $179/mo; the Enterprise plan adds unlimited campaigns and automation flows, plus Back in Stock, at $399/mo.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 20 platform credits · WhatsApp chat widget · 1 automation flow · 1 campaign/month · 100 contacts · 50 inbox messages · Meta Catalog integration | Free |
| Scale | monthly · 1000 platform credits · campaigns · 20 automation flows · Galantis AI · Chat Inbox module · 7-day trial | $179 a month |
| Additional support agent add-on | monthly · 500 conversations | $19 a month |
| Back-in-stock Starter add-on | monthly · 250 subscribers | $19 a month |
| Back-in-stock Growth add-on | monthly · 1000 subscribers | $39 a month |
| Starter | monthly · 250 platform credits · campaigns · 5 automation flows · standard support · 7-day trial | $39 a month |
| Enterprise | monthly · 2500 platform credits · unlimited campaigns · unlimited automation flows · Galantis AI · Chat Inbox · Back-in-Stock module · dedicated onboarding manager · 7-day trial | $399 a month |
| Chat Inbox Solo add-on | monthly · 1 user · 500 conversations | $49 a month |
The first 8 of 10 plans, as whatsapp.galantis.com lists them, read 15 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Open the Galantis WhatsApp website.
- Choose the Free plan or a paid plan; paid plans include a 7-day trial.
- Use the web app with your Shopify store.
- Set up campaigns or automation flows using Shopify segments and events.
Verdict
Galantis combines Shopify-connected campaigns and automations with a shared WhatsApp inbox and restock alerts. The free plan has contact and usage limits; paid plans start at $39 a month, with a 7-day trial listed.
Questions
Is there a free plan?
Yes. The Free plan costs nothing and includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages.
How much do paid plans cost?
Paid plans start at $39/mo. Starter is $39 a month, Growth is $79 a month, Scale is $179 a month, and Enterprise is $399 a month.
Is there a free trial?
Yes. The paid plans list a 7-day free trial.
Which platforms and languages are supported?
Galantis WhatsApp is available on web. The Shopify App Store listing says it supports English, Turkish and Dutch.
Does the app include AI and a shared inbox?
Galantis AI and the Chat Inbox module are included in Scale and Enterprise. The Enterprise plan also includes the Back in Stock module.
Who provides support, and how is customer data handled?
DigiFist provides app support and says it does not sell personal data. DigiFist generally acts as processor for end-recipient customer data, while the Galantis customer generally acts as controller; customers must follow applicable laws, Meta and WhatsApp policies, and opt-in requirements.
Facts from Galantis WhatsApp's own pages
- Abandoned-cart recovery
- The Shopify listing includes ready-made WhatsApp automations for recovering abandoned carts. · apps.shopify.com, 15 Oct 2026
- AI
- Galantis AI turns a prompt into a ready-to-use WhatsApp automation connected to Shopify data. · whatsapp.galantis.com, 1 Oct 2026
- AI data processing
- OpenAI is named as a subprocessor for certain AI functions, with processing subject to contractual data-protection obligations and a DPA. · whatsapp.galantis.com, 15 Oct 2026
- AI subprocessors
- DigiFist uses OpenAI as a subprocessor for certain AI-powered Galantis functionality under contractual data-protection obligations including a DPA. · whatsapp.galantis.com, 1 Oct 2026
- Analytics status
- Analytics is marked as coming soon on the product page. · whatsapp.galantis.com, 15 Oct 2026
- API and rate limits
- The terms allow DigiFist to impose technical limits including rate limits and API limits; no public Galantis API or SDK is identified on the cited product pages. · whatsapp.galantis.com, 15 Oct 2026
- Automations
- Automations can trigger from cart abandonment, repeat purchases, inactivity and other store events. · whatsapp.galantis.com, 15 Oct 2026
- Back-in-stock
- The product can place a storefront widget and send automated WhatsApp restock alerts with inventory synchronization. · whatsapp.galantis.com, 15 Oct 2026
- Campaigns
- Campaigns target live Shopify segments and support rich WhatsApp message formats. · whatsapp.galantis.com, 15 Oct 2026
- Catalog sync
- The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog. · apps.shopify.com, 1 Oct 2026
- Company founded and size
- LinkedIn lists DigiFist as founded in 2014 with 11–50 employees and headquarters in Antwerp, Belgium. · linkedin.com, 15 Oct 2026
- Company legal name
- The terms identify the operator as DigiFist BV, registered at Zonnekinddreef 7, 2920 Kalmthout, Belgium. · whatsapp.galantis.com, 15 Oct 2026
- Company scale
- DigiFist's own about page says it was founded in 2016, has 25+ Shopify experts plus 200+ engineers worldwide, and powers 8,500+ merchants. · digifist.com, 15 Oct 2026
- Core product
- Galantis runs targeted WhatsApp campaigns, recovers abandoned carts, sends back-in-stock alerts and manages customer replies from a Shopify-native platform. · whatsapp.galantis.com, 1 Oct 2026
- Customer obligations
- Customers must comply with applicable laws, Meta/WhatsApp policies and opt-in requirements when sending messages. · whatsapp.galantis.com, 1 Oct 2026
- Data processed
- The privacy policy says customer data may include phone numbers, segmentation, order data, WhatsApp content, templates, opt-in records and automation data. · whatsapp.galantis.com, 15 Oct 2026
- Data protection
- DigiFist generally acts as a processor for customer data relating to end recipients, while the Galantis customer generally acts as controller. · whatsapp.galantis.com, 1 Oct 2026
- Documentation
- The Shopify listing provides an App Documentation resource link, while the terms define documentation as user guides, technical documentation, onboarding materials and policies supplied by DigiFist. · apps.shopify.com, 15 Oct 2026
- Founded
- 2016 · whatsapp.galantis.com, 28 Sept 2026
- Galantis AI
- Galantis AI turns a natural-language prompt into a WhatsApp automation connected to Shopify data. · whatsapp.galantis.com, 15 Oct 2026
- Headquarters
- Antwerp, Belgium · whatsapp.galantis.com, 28 Sept 2026
- Integrations
- The listing identifies Galantis Connect, Meta Catalog, WhatsApp, WhatsApp Chat, WhatsApp for Business and WhatsApp Marketing as related integrations or connections. · apps.shopify.com, 15 Oct 2026
- Languages
- The Shopify App Store listing says the app supports English, Turkish and Dutch. · apps.shopify.com, 1 Oct 2026
- Launch date
- Shoplist records the Shopify app launch date as April 28, 2026. · shoplist.co, 15 Oct 2026
Where Galantis WhatsApp stands on Freedom251
- WhatsApp Marketing Software#11 of 72