No. 22of 72 ·WhatsApp Marketing Software

Kanal

Name: Kanal
Price: 89 EUR

Web · API· paid plans from €89/mo

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Freedom report

One barScore 5.4

Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Kanal is ranked #22 of 72 in WhatsApp marketing software on Freedom251. It runs on API, Web. Paid plans start at €89/mo.

Kanal plans and pricing

All plans

Pro €89/mo 89€ / month; no commitment 1 user · WhatsApp campaigns · abandoned cart recovery · AI agent · segments · multi-market getkanal.com · 9 Oct 2026

Scale €149/mo 149€ / month; no commitment 5 users · unlimited automations · advanced automations · Klaviyo integration · dedicated account manager · additional markets +50€/mo/market getkanal.com · 9 Oct 2026

Business €350/mo 350€ / month; no commitment Unlimited users · expert flow setup · continuous optimization · campaigns on demand · dedicated account manager · additional markets +50€/mo/market getkanal.com · 9 Oct 2026

Agency €1,900/mo 1,900€ / month; no commitment Unlimited users · WhatsApp strategy · creative production · campaign copywriting · consolidated client reporting · additional markets +50€/mo/market getkanal.com · 9 Oct 2026

Compared on WhatsApp marketing software

Free plan: No
Broadcast campaigns: Yes
Workflow automation: Yes
Personalized variables: Yes
Template management: Yes
Channel coverage: whatsapp_only

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The record

Purpose: Kanal provides WhatsApp marketing and sales tools for Shopify stores, including cart recovery, campaigns, customer support and repeat-purchase messaging.
Cart recovery: A Shopify checkout event can trigger a WhatsApp reminder with the product image and a one-tap payment link, followed by another reminder if needed.
Campaigns: Merchants can sync Shopify and Klaviyo segments and send targeted WhatsApp campaigns measured per order.
AI agent: Kanal’s AI agent answers product, sizing, shipping and returns questions in 96+ languages, sends order status, and can hand a conversation to a human.
Shared inbox: The shared inbox shows Shopify order context beside conversations and supports assignment, tags and quick replies.
Messaging compliance: The Shopify page says Kanal uses the official WhatsApp Business API and handles opt-in collection, approved templates and opt-outs.
Integrations: Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon.
API: Kanal offers a REST API to send orders, checkouts, customers and shipments from any shop into its WhatsApp marketing automations, without Shopify.
Plan limits: The pricing page lists one user for Pro, five for Scale and unlimited users for Business and Agency; extra markets are listed at +50€/mo/market.
Support: Business and Agency plans list a dedicated account manager; the Shopify App Store listing says app support is provided by KANAL SAS and that direct support in English is not offered.
Free option: The Shopify App Store listing says a free plan is available and shows a Free plan, but the maker’s pricing page lists paid plans only.
Compatibility: The Shopify App Store listing says installation requires a Shopify account and a selected store.
Headquarters: Paris, France
Price from: €89/mo

Where it ranks on Freedom251

Best WhatsApp Marketing Software in 2026#22 of 72

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Sources

getkanal.com/whatsapp-shopify· checked 9 Oct 2026
getkanal.com/whatsapp-integration· checked 9 Oct 2026
developers.getkanal.com· checked 9 Oct 2026
getkanal.com/pricing· checked 9 Oct 2026
apps.shopify.com/kanal-marketing-ai· checked 9 Oct 2026
getkanal.com· checked 28 Sept 2026