Side by side
ChatFlow by Novynix vs Kanal
Both stand on whatsapp marketing software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose ChatFlow if your business wants a shared inbox with automated WhatsApp replies, lead qualification and appointment handling. The free plan offers a limited starting tier, and paid plans begin at ₹999/mo before GST. Check availability for SSO, Salesforce sync, the public API and agency white-label, which are listed as available on request during early access.
Visit ChatFlow by NovynixKanal combines WhatsApp campaigns, cart recovery and customer support with Shopify context and a REST API. Check the user and market limits, and note that the listed free option appears on the Shopify App Store rather than the maker’s paid-plan page.
Visit KanalThe facts
| ChatFlow by Novynix | Kanal | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Android, API, Web | API, Web |
| Lowest paid plan | Solo: ₹999 a month | Pro: €89 a month |
| Plans published | 5 | 4 |
| Maker | Not published | Not published |
| Website | novynix.com | getkanal.com |
| On whatsapp marketing software | #4 of 72 | #8 of 72 |
ChatFlow by Novynix: what it does well
- AI can book, reschedule and cancel appointments.
- Shared inbox covers five listed communication channels.
- No-code flows can trigger replies and follow-ups.
- Integrations include HubSpot, Shopify and Razorpay.
- Free plan supports one team member and 100 AI replies monthly.
What to know first
- WhatsApp conversation charges are billed separately by Meta.
- Paid plan prices are before 18% GST.
- Some features are available on request during early access.
Kanal: what it does well
- Checkout reminders include product images and one-tap payment links.
- AI agent answers questions in 96+ languages.
- Shared inbox includes Shopify order context and quick replies.
- REST API supports shops beyond Shopify.
What to know first
- WhatsApp is the only listed channel.
- Pro includes one user; Scale includes five.
- Extra markets cost +50€/mo/market.
- Direct support in English is not offered.
Alternatives to ChatFlow by Novynix Alternatives to Kanal The whole list