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Sandeshly
What Sandeshly is
Sandeshly is a WhatsApp marketing and CRM platform built on the official Meta WhatsApp Business Cloud API. It supports broadcasts to opted-in contacts using Meta-approved templates, with personalization, scheduling, throttling, and retries. Teams can assign chats in a shared inbox, add internal notes, use saved replies, and view read status by agent. Template tools cover creation, submission, versioning, sharing, and approval-status tracking. Automation includes drip sequences, signup, reply, and lead-status triggers, FAQ responses, and conditional routing. The CRM tracks lead status, owner, source, reminders, and analytics, and can capture leads from Meta lead ads and inbound webhooks. Campaign reporting includes sent, delivered, read, replied, and failure details, plus CSV exports and an audit trail. Sandeshly offers web and API access. Its Free plan includes one team seat, 500 contacts, and 25 broadcasts per month; Starter is billed at ₹999 /month. The company says customers are responsible for contact opt-in consent and that it is not currently certified to ISO 27001 or SOC 2.
Who it suits
Sandeshly suits teams that manage WhatsApp campaigns and leads, including the listed use cases in real estate, e-commerce, education, clinics, restaurants, and finance. Its shared inbox and automation may fit teams coordinating customer conversations.
What it does well
- Uses the official Meta WhatsApp Business Cloud API.
- Shared inbox includes assignment, notes, and saved replies.
- Tracks campaign delivery, replies, and failures.
- Free plan includes one seat, 500 contacts, and 25 monthly broadcasts.
- Offers lead capture from Meta lead ads and inbound webhooks.
What to know first
- Customers are responsible for obtaining contact opt-in consent.
- The company says it is not ISO 27001 or SOC 2 certified.
- Free plan has 25 broadcasts per month.
Limits
The Free plan includes 1 team seat, 500 contacts, and 25 broadcasts/month, with no AI or automation. Starter lists 2 team seats and no AI; Growth lists 3 seats, 3 drip sequences, and AI billed by usage.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 1 team seat · 500 contacts · 25 broadcasts/month · no AI or automation | Free |
| Growth | ₹1,499 /month · 3 team seats (+₹299/extra) · unlimited contacts · unlimited broadcasts · 3 drip sequences · AI billed by usage | ₹1,499 a month |
| Starter | ₹999 /month · 2 team seats (+₹299/extra) · unlimited contacts · unlimited broadcasts · no AI | ₹999 a month |
As sandeshly.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://sandeshly.com/.
- Use the web platform or API.
- Choose the Free plan or review Starter and Growth; the listed paid pricing begins at ₹999/mo.
- Connect through the Meta WhatsApp Business Cloud API and use opted-in contacts.
- Create templates and submit them for Meta approval before using approved templates in broadcasts.
Verdict
Sandeshly brings WhatsApp broadcasts, team inbox tools, automation, and lead tracking into one platform. The free tier has stated seat, contact, and broadcast limits, and customers must handle contact consent.
Questions
Is Sandeshly free?
Yes. Its Free plan is listed as free and includes one team seat, 500 contacts, and 25 broadcasts/month.
What does paid access cost?
The pricing note says paid from ₹999/mo. Starter is billed ₹999/month and Growth ₹1,499/month.
What platforms does Sandeshly support?
The listed platforms are web and API.
Which messaging service does it use?
Sandeshly is built on the official Meta WhatsApp Business Cloud API. Listed integrations also include Meta lead forms, click-to-WhatsApp, inbound webhooks, and an inbound-lead API.
Does the Free plan include automation or AI?
No. The Free plan lists no AI or automation. Growth includes three drip sequences, and AI is billed by usage.
What should customers know about consent and certifications?
Customers are responsible for obtaining contact opt-in consent. Sandeshly says it is not currently certified to ISO 27001 or SOC 2.
Facts from Sandeshly's own pages
- Account eligibility
- Terms require users to be at least 18 and operate a registered business in India. · sandeshly.com, 15 Oct 2026
- AI features
- Growth adds reply suggestions, lead summaries, an FAQ bot and campaign insights, with AI charged from prepaid usage balance. · sandeshly.com, 15 Oct 2026
- API and webhooks
- Starter includes an inbound-lead API and per-tenant webhook for integrations. · sandeshly.com, 15 Oct 2026
- Audience
- Sandeshly presents use cases for real estate, e-commerce and D2C, education and coaching, clinics, restaurants, and finance. · sandeshly.com, 4 Oct 2026
- Automation
- Automation supports multi-step drip sequences, signup or reply triggers, FAQ responses and conditional routing. · sandeshly.com, 15 Oct 2026
- Availability limitation
- Sandeshly disclaims responsibility for uninterrupted availability, Meta API outages, deliverability rates and template approvals. · sandeshly.com, 15 Oct 2026
- Bulk campaigns
- Users can upload CSV audiences, use approved templates, personalize variables, throttle sending, retry failures and schedule broadcasts. · sandeshly.com, 15 Oct 2026
- Campaigns
- It supports bulk broadcasts to opted-in contacts with Meta-approved templates, personalization, throttling, retries, and scheduling. · sandeshly.com, 4 Oct 2026
- Capital
- The registry lists authorised capital of ₹1 lakh and paid-up capital of ₹10,000. · thecompanycheck.com, 15 Oct 2026
- Company type
- The registry identifies Sandeshly Solutions as an active one-person company. · thecompanycheck.com, 15 Oct 2026
- Compliance
- Sandeshly says it is not currently certified to ISO 27001 or SOC 2, and customers are responsible for obtaining contact opt-in consent. · sandeshly.com, 4 Oct 2026
- Consent requirement
- Customers must obtain explicit opt-in consent before sending marketing messages. · sandeshly.com, 15 Oct 2026
- Corporate identifier
- The company registry gives CIN U62099BR2026OPC086267 and ROC Patna. · thecompanycheck.com, 15 Oct 2026
- Credential security
- The privacy policy says WhatsApp access tokens are encrypted at rest and account passwords are stored as hashes. · sandeshly.com, 15 Oct 2026
- Data deletion
- Eligible deletion requests are acknowledged within 7 days and completed within 30 days after verification, subject to stated retention exceptions. · sandeshly.com, 4 Oct 2026
- Data protection role
- Sandeshly describes itself as a data processor for tenant data under India's DPDP framework. · sandeshly.com, 15 Oct 2026
- Developer documentation
- The public pages identify an inbound-lead API and webhooks but do not provide a public SDK or detailed developer documentation. · sandeshly.com, 15 Oct 2026
- Director
- Pooja Kumari Singh is listed as the sole current director. · thecompanycheck.com, 15 Oct 2026
- Headquarters
- The registry lists the registered office in Begusarai, Bihar, India. · thecompanycheck.com, 15 Oct 2026
- Incorporation
- The company was incorporated on 9 July 2026 according to the company registry listing. · thecompanycheck.com, 15 Oct 2026
- Integrations
- The maker lists Meta WhatsApp Business Cloud API, Meta lead forms, click-to-WhatsApp, inbound webhooks, and an inbound-lead API. · sandeshly.com, 4 Oct 2026
- Lead CRM
- The CRM records lead status, owner, source, reminders, conversion data and response-time analytics. · sandeshly.com, 15 Oct 2026
- Lead integrations
- Lead capture is available from click-to-WhatsApp ads, Meta lead forms and inbound webhooks. · sandeshly.com, 15 Oct 2026
- Legal name
- The registered entity is Sandeshly Solutions (OPC) Private Limited. · thecompanycheck.com, 15 Oct 2026
Where Sandeshly stands on Freedom251
- WhatsApp Marketing Software#13 of 72