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VolunteerMatters

Paid Web

Visit VolunteerMatters Alternatives Pricing

VolunteerMatters's own site

What VolunteerMatters is

VolunteerMatters is a web-based volunteer management system for nonprofit and charitable organizations. It helps programs recruit, onboard, schedule, message, and retain volunteers. Organizations can publish recruitment pages, collect sign-up forms, and set application requirements. Role onboarding can include electronic agreements, background checks, certifications, training, reference checks, and interviews. Volunteers can check in or out through a kiosk or mobile device, while some positions accept timesheets. Automated email and text messages can confirm assignments and send reminders. The service supports custom forms, volunteer self-sign-up, shift scheduling, and hours tracking. It offers native integrations, Zapier connections to over 7,000 apps, and a REST API with webhook support. Enterprise adds APIs, webhooks, and SSO/SAML. VolunteerMatters is headquartered in Jacksonville, Florida, and supports web access; mobile app support is listed as none. Paid plans start at $239 a month, with setup fees on listed Growing and Professional plans.

Who it suits

It suits nonprofit and charitable programs managing volunteers, from programs with dozens of volunteers to large, distributed organizations. Teams must be comfortable using a web service and paying for a plan.

What it does well

  • Recruitment pages and customizable application requirements
  • Background checks, certifications, training, and interviews
  • Kiosk or mobile check-in and check-out
  • Automated email and text reminders
  • Zapier connections to over 7,000 apps

What to know first

  • No free plan
  • Mobile app support is listed as none
  • Growing plans limit volunteers to 1,000
  • Listed plans add setup fees

Plans

PlanBilled and limitsPrice
Growing (monthly)paid monthly; +$499 Setup Fee · 2 Admins · 250 Volunteers · limited to 1000 volunteers$239 a month
Growing (yearly)paid yearly; +$499 Setup Fee · 2 Admins · 250 Volunteers · limited to 1000 volunteers$2,390 a year
Professional (monthly)paid monthly; +$699 Setup Fee · 10 Admins · 2,000 Volunteers$419 a month
Professional (yearly)paid yearly; +$699 Setup Fee · 10 Admins · 2,000 Volunteers$4,190 a year
EnterpriseCustom Quote · APIs, Webhooks, SSO/SAML · Concierge Support · Multi-Site Distributed Architecture · Bulk License Discounts · Custom Development & Policy ConsultingOn request

As volunteermatters.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Verdict

VolunteerMatters brings recruitment, onboarding, scheduling, communication, and time tracking into one web service. Its paid plans and lack of mobile app support are important considerations.

Facts from VolunteerMatters's own pages

Headquarters
Jacksonville, Florida, United States · volunteermatters.com, 28 Sept 2026
Integrations
VolunteerMatters describes native integrations, Zapier connections to over 7,000 apps, and a REST API with webhook support. · volunteermatters.com, 8 Oct 2026
Intended users
The pricing page describes Growing for volunteer programs with dozens of volunteers, Professional for programs with hundreds, and Enterprise for large organizations with distributed management and advanced integrations. · volunteermatters.com, 8 Oct 2026
Large organization capacity
The About page says its systems are designed for extensive multi-location organizations with numerous sites and millions of users. · volunteermatters.com, 8 Oct 2026
Messaging
The platform supports automated email and text messages, including assignment confirmations and reminders. · volunteermatters.com, 8 Oct 2026
Named integrations
The integrations page lists Salesforce, Daxko, Sterling Volunteers, Intellicorp, Thinkific, TalentLMS, and other services as “Coming soon!” · volunteermatters.com, 8 Oct 2026
Onboarding
Organizations can configure role requirements including electronic agreements, background checks, certifications, training, reference checks, and interviews. · volunteermatters.com, 8 Oct 2026
Privacy
The privacy policy says inquiry personal information is protected using a secure web server and other internal systems; it also warns that email is not encrypted. · volunteermatters.com, 8 Oct 2026
Purpose
VolunteerMatters is a volunteer management system for nonprofit and charitable organizations to recruit, train, engage, and retain volunteers. · volunteermatters.com, 8 Oct 2026
Recruitment
The platform supports volunteer recruitment pages, sign-up forms, and customizable application requirements. · volunteermatters.com, 8 Oct 2026
Security
The Enterprise plan includes APIs, Webhooks, and SSO/SAML. · volunteermatters.com, 8 Oct 2026
Support
The Professional plan includes Live Chat Support, while Enterprise includes Concierge Support. · volunteermatters.com, 8 Oct 2026
Time tracking
Volunteers can check in or out via kiosk or mobile devices, and some positions support timesheet submissions. · volunteermatters.com, 8 Oct 2026

Where VolunteerMatters stands on Freedom251

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