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VerticalResponse
What VerticalResponse is
VerticalResponse provides email marketing tools for campaigns, social posts, landing pages, and surveys. Its editor uses customizable templates and content blocks to create responsive emails without coding or design experience. Automated follow-up emails can be sent to contacts, and reports cover opens, clicks, devices, and locations. Audience segmentation, landing pages, and A/B testing are listed capabilities. Survey tools create mobile-friendly questionnaires and collect customer insights in real time. The Free (Surveys) plan costs nothing, never expires, and allows unlimited surveys with 10 questions and 100 respondents per survey. Basic Email is $13 a month and Pro Email is $19 a month; both list unlimited emails, with pricing based on list size. A 60-day core-email trial needs no credit card. Integrations include Shopify, BigCommerce, Salesforce, ZohoCRM, and WordPress forms, with some connections through Zapier or Make.
Who it suits
VerticalResponse suits businesses, busy entrepreneurs, and small businesses creating email campaigns or surveys. It also fits teams needing automated follow-ups, reporting, landing pages, and listed commerce or CRM integrations.
What it does well
- Responsive email editing without coding
- Automated follow-up emails
- Reports include opens, clicks, devices, locations
- Free survey plan never expires
- 60-day email trial without credit card
What to know first
- Email pricing depends on list size
- Some integrations use Zapier or Make
- Support team availability is Monday through Friday
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | Unlimited emails | On request |
| Pro | Unlimited emails | On request |
| Free (Surveys) | Never Expires · Unlimited surveys · 10 questions per survey · 100 respondents per survey | Free |
| Pay As You Go | Cost per email: $0.03 for 200–1000 credits; lower rates apply at higher credit volumes · 200–500000 email credits · cost per thousand ranges from $30.00 to $8.60 | $0.03, paid once |
| Basic (Email) | $13 per month; price based on your email list size · Unlimited emails · unlimited landing pages · automated follow-up emails · Test Kit credits sold separately | $13 a month |
| Pro (Email) | $19 per month; price based on your email list size · Unlimited emails · advanced reporting · A/B subject line testing · 10 Test Kit credits | $19 a month |
| Basic (Surveys) | $19 per month · Unlimited questions and respondents · question randomization · skip logic · downloadable reports | $19 a month |
As verticalresponse.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Verdict
VerticalResponse covers campaign creation, automation, surveys, reporting, and common business integrations. Its free survey option and trial provide entry points, while paid email and survey plans add listed capabilities.
Facts from VerticalResponse's own pages
- A/B testing
- Yes · verticalresponse.com, 21 Sept 2026
- API
- The REST API supports list management, campaign creation and launch, and social features. · verticalresponse.com, 12 Oct 2026
- Audience
- The company describes the product as designed for businesses, including busy entrepreneurs and small businesses. · verticalresponse.com, 12 Oct 2026
- Automation
- The product supports automated follow-up emails to contacts. · verticalresponse.com, 12 Oct 2026
- Campaign reporting
- Campaign reporting includes open rates, clicks, devices, and locations. · verticalresponse.com, 12 Oct 2026
- Email automation
- Yes · verticalresponse.com, 21 Sept 2026
- Email editor
- Users can customize templates and content blocks to create responsive emails without coding or design experience. · verticalresponse.com, 12 Oct 2026
- Email limits
- The Basic and Pro email plans list unlimited email sends, while pricing depends on email list size. · verticalresponse.com, 12 Oct 2026
- Founded
- 2001 · verticalresponse.com, 28 Sept 2026
- Free plan
- No · verticalresponse.com, 21 Sept 2026
- Headquarters
- Florida, USA · verticalresponse.com, 28 Sept 2026
- Integrations
- The integrations page lists Shopify, BigCommerce, Salesforce, ZohoCRM, WordPress contact forms, and other services; some connections use Zapier or Make. · verticalresponse.com, 12 Oct 2026
- Landing pages
- Yes · verticalresponse.com, 21 Sept 2026
- Nonprofit discount
- VerticalResponse offers eligible nonprofit organizations a 50% discount on Pro plans. · verticalresponse.com, 12 Oct 2026
- Product
- VerticalResponse provides email marketing tools for creating and managing campaigns, social posts, landing pages, and surveys. · verticalresponse.com, 12 Oct 2026
- Security
- The privacy policy says VerticalResponse uses SSL technology for sensitive data and firewall-protected servers. · verticalresponse.com, 12 Oct 2026
- Audience segmentation
- Yes · verticalresponse.com, 21 Sept 2026
- Support
- The support page says its support team is available Monday through Friday. · verticalresponse.com, 12 Oct 2026
- Surveys
- Users can create and distribute mobile-friendly surveys and collect customer insights in real time. · verticalresponse.com, 12 Oct 2026
- Trial
- The pricing page offers 60 days of core email features free without a credit card. · verticalresponse.com, 12 Oct 2026
Where VerticalResponse stands on Freedom251
- Email marketing tools#71 of 187
- Email Marketing Software#104 of 187