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Tripleseat

What Tripleseat is
Tripleseat is event management software for hospitality businesses, including restaurants, hotels, and venues. Its Inquiry Inbox gathers leads from multiple channels and routes them to teams, while event tools cover proposals, contracts, banquet event orders, and digital signatures. Direct Book lets guests submit event bookings online at any time, with the venue retaining approval control. Floor Plans offers 2D diagramming, 3D walkthroughs, and interactive layouts that clients can work on together in real time.
The Tripleseat Hotels package adds hotel-oriented capabilities such as PMS integration, room blocks, and multi-day events. Listed integrations include QuickBooks, Google, OpenTable Guest Center, SevenRooms, Tock, and hotel property management systems. Tripleseat also publishes a public OpenAPI specification: most endpoints require an OAuth 2.0 access token, while lead forms and location endpoints can use a public key. The listed Tripleseat plan costs $375 a month per venue and includes unlimited users, unlimited integrations, and full feature access. Add-ons are priced individually and can be added later; Floor Plans is also available on its own. The website works on web, iOS, and Android, but Tripleseat says it has no native mobile app.
Who it suits
Tripleseat suits restaurants, hotels, and venues that need to manage event inquiries, booking, documents, and event spaces in one system. Hotel teams may find the Tripleseat Hotels package relevant for room blocks, PMS integration, and multi-day events.
What it does well
- Routes inquiries from multiple channels through an Inquiry Inbox.
- Creates branded proposals, contracts, and banquet event orders with digital signatures.
- Lets guests submit bookings online while venues retain approval control.
- Provides 2D diagrams, 3D walkthroughs, and collaborative layouts.
- Includes unlimited users, integrations, and feature access in the listed plan.
What to know first
- There is no free plan.
- The listed plan costs $375 per venue per month.
- Tripleseat says it has no native mobile app.
- Tripleseat states that it is not PCI compliant.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Tripleseat | per venue per month · unlimited users · unlimited integrations · full feature access · no paywall tiers | $375 a month |
As tripleseat.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://tripleseat.com/.
- Choose the Tripleseat plan, listed at $375 per venue per month, or request pricing.
- Use the web platform or access its website on iOS or Android.
- Add the website to an iOS or Android home screen if you want mobile access.
- Add individually priced package add-ons later if needed.
Verdict
Choose Tripleseat if your hospitality business needs inquiry routing alongside event booking, documents, and floor-plan tools. The listed plan offers full feature access for $375 per venue per month, but there is no free plan and the product has no native mobile app.
Questions
How much does Tripleseat cost?
The Tripleseat plan is $375 a month, billed per venue per month. Pricing is also available on request, and add-ons are priced individually.
Is there a free plan?
No. The pricing model is paid.
What platforms does Tripleseat support?
Its listed platforms are Android, API, iOS, and web. Tripleseat says it has no native mobile app, but its website can be added to an iOS or Android home screen.
What does the Tripleseat plan include?
It includes unlimited users, unlimited integrations, and full feature access, with no paywall tiers.
Does Tripleseat integrate with other services?
Listed integrations include QuickBooks, Google, OpenTable Guest Center, SevenRooms, Tock, and hotel property management systems.
How does its API authentication work?
Most API endpoints require an OAuth 2.0 access token. Lead forms and location endpoints can use a public key.
Facts from Tripleseat's own pages
- API
- Tripleseat publishes a public OpenAPI specification; most API endpoints require an OAuth 2.0 access token, while lead forms and location endpoints can use a public key. · support.tripleseat.com, 5 Oct 2026
- Company
- Tripleseat’s company page describes its team as hospitality professionals building event software for hospitality businesses. · tripleseat.com, 5 Oct 2026
- Event documents
- Tripleseat creates branded proposals, contracts, and banquet event orders with digital signature. · tripleseat.com, 5 Oct 2026
- Floor plans
- Floor Plans supports 2D diagramming, 3D walkthroughs, and interactive layouts that clients can collaborate on in real time. · tripleseat.com, 5 Oct 2026
- Founded
- 2008 · tripleseat.com, 28 Sept 2026
- Hotel use
- The Tripleseat Hotels package includes hotel-focused features such as PMS integration, room blocks, and multi-day events. · tripleseat.com, 5 Oct 2026
- Integrations
- Tripleseat lists integrations including QuickBooks, Google, OpenTable Guest Center, SevenRooms, Tock, and hotel property management systems. · support.tripleseat.com, 5 Oct 2026
- Lead management
- The platform collects inquiries from multiple channels in an Inquiry Inbox and routes them to help teams respond to leads. · tripleseat.com, 5 Oct 2026
- Mobile access
- Tripleseat says it has no native mobile app, but users can add the website to an iOS or Android home screen and enable push notifications. · support.tripleseat.com, 5 Oct 2026
- Online booking
- Direct Book lets guests submit online event bookings around the clock, with the venue retaining approval control. · tripleseat.com, 5 Oct 2026
- Package pricing
- Tripleseat says add-ons are priced individually and can be attached later; its packages page also says Floor Plans can be purchased on its own. · tripleseat.com, 5 Oct 2026
- Payment security
- Tripleseat states that it is not PCI compliant and says integrated third-party payment processors handle and protect card data. · support.tripleseat.com, 5 Oct 2026
- Purpose
- Tripleseat is event management software for hospitality businesses, including restaurants, hotels, and venues. · tripleseat.com, 5 Oct 2026
- Support
- Support hours are listed as weekdays 8 a.m. to 8 p.m. Eastern for chat and email, with phone agents available 9 a.m. to 7 p.m. Eastern. · tripleseat.com, 5 Oct 2026
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