Freedom251 › Membership Management Software
TOTEM
by TOTEM
What TOTEM is
TOTEM is freemium web software for associations, nonprofits, trade groups, and other for-impact organizations. It handles online joining and renewals, recurring dues, automated renewals, member portals, communications, and payments. Customized mobile-optimized forms support household memberships and optional donations in one checkout. Members can manage renewal details, use digital cards in smartphone wallets, and pay with Apple Pay, Google Pay, credit cards, or debit cards. Leaders receive real-time dashboard metrics, detailed reports, and exports for membership and financial activity. National, state, and local structures can use automatic dues apportionment. Named integrations include Slack, Mailchimp, and QuickBooks. Chinese, French, Japanese, Spanish, and Tagalog are supported, with association content translated automatically. The free Association online membership plan lets associations begin accepting online memberships. Members pay a $1 a year convenience fee when joining or renewing; the fee rises by 1.00 USD for each 20.00 USD in dues, while donations carry a 5% fee. TOTEM offers human support and a helpdesk.
Who it suits
TOTEM suits associations managing memberships, dues, donations, and member communications online. Its multilingual tools and multilevel structure also fit organizations spanning national, state, and local agencies.
What it does well
- Free plan for online memberships
- Supports automated renewals and recurring dues
- Digital cards work in smartphone wallets
- Provides reports and financial exports
- Connects with Slack, Mailchimp, and QuickBooks
What to know first
- No website builder
- Members pay a 1.00 USD yearly fee
- Donation transactions carry a 5% fee
- Absolute security cannot be guaranteed
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Association online membership | Free for associations to begin accepting online memberships | Free |
| Member convenience fee | Members pay $1/year when they join or renew; for every $20.00 in membership dues, the fee goes up $1.00; donations have a 5% fee. · Membership fee covers payment processing and platform costs · 5% fee for donations | $1 a year |
As jointotem.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
TOTEM combines membership administration, payments, communications, and reporting in a web platform for associations. The free entry plan is available, while member and donation fees apply to transactions.
Facts from TOTEM's own pages
- Automated renewals
- Yes · jointotem.com, 24 Sept 2026
- Free plan
- Yes · jointotem.com, 24 Sept 2026
- Headquarters
- Marina del Rey, California, United States · jointotem.com, 19 Oct 2026
- Integrations
- The site names Slack, Mailchimp, and QuickBooks as examples of tools TOTEM can connect with. · jointotem.com, 7 Oct 2026
- Intended users
- TOTEM describes its audience as associations, including trade groups, nonprofits, and professional associations. · jointotem.com, 7 Oct 2026
- Languages
- Members and leaders can use Chinese, French, Japanese, Spanish, and Tagalog, and association content is automatically translated. · jointotem.com, 7 Oct 2026
- Member communications
- Yes · jointotem.com, 24 Sept 2026
- Member portal
- Yes · jointotem.com, 24 Sept 2026
- Membership cards
- Members can access digital membership cards with membership details through smartphone e-wallets. · jointotem.com, 7 Oct 2026
- Multilevel organizations
- TOTEM supports national, state, and local agency structures, including automatic dues apportionment. · jointotem.com, 7 Oct 2026
- Online join and renew
- Yes · jointotem.com, 24 Sept 2026
- Payment data
- TOTEM's privacy policy says payment data is handled and stored by Stripe. · jointotem.com, 7 Oct 2026
- Payments
- The site lists Apple Pay, Google Pay, credit cards, and debit cards as payment methods. · jointotem.com, 7 Oct 2026
- Purpose
- TOTEM provides membership management for associations and other for-impact organizations, including online payments and member engagement tools. · jointotem.com, 7 Oct 2026
- Recurring dues
- Yes · jointotem.com, 24 Sept 2026
- Renewals
- Memberships and donations can be set to renew automatically, with members able to manage the renewal process and payment method. · jointotem.com, 7 Oct 2026
- Reporting
- Association leaders can view real-time dashboard metrics, detailed reports, and exports of membership and financial activity. · jointotem.com, 7 Oct 2026
- Security
- TOTEM's privacy policy says it uses organizational and technical security measures, while noting that it cannot guarantee absolute security of internet transmissions or stored information. · jointotem.com, 7 Oct 2026
- Signup
- Associations can use customized mobile-optimized signup forms that support household memberships and optional donations in one checkout. · jointotem.com, 7 Oct 2026
- Support
- TOTEM describes human support and a helpdesk with FAQs, articles, and screencasts; the helpdesk also provides a new support ticket form. · jointotem.com, 7 Oct 2026
- Usage
- TOTEM says more than 2,400 associations use its membership management software. · jointotem.com, 7 Oct 2026
- Website builder
- No · jointotem.com, 24 Sept 2026
Where TOTEM stands on Freedom251
- Membership Management Software#24 of 106