Freedom251 › Membership Management Software
ClubPilot
by ClubPilot
What ClubPilot is
ClubPilot is a web-based management platform for UK membership clubs, combining memberships, payments, renewals, bookings and communications. Members can join online, add family members, pay on sign-up, review payment history and renew automatically. They can use a self-service portal and branded mobile app, and save membership cards to Apple Wallet or Google Wallet. Clubs can import member lists from spreadsheets or another system. Booking tools show live availability for courts, pitches, rooms and studios, with conflict detection and guest-fee tracking. Clubs can set up classes and events, set capacity limits, register members and track attendance. Email tools include broadcasts, filtered lists and delivery insights. Online payments use Stripe Connect and support Apple Pay and Google Pay; clubs can also record cash, cheque and bank-transfer payments. Starter is free for up to 30 members. The listed pricing note gives paid plans from £29/mo and a 30-day trial; card rates vary by plan, from 3.0% + 20p to 1.8% + 20p.
Who it suits
ClubPilot suits UK membership clubs that want to manage member records, renewals, payments and facility bookings in one service. Its free Starter tier is aimed at clubs with up to 30 members.
What it does well
- Online joining and automated renewals.
- Live availability and booking conflict detection.
- Members can store cards in Apple or Google Wallet.
- Member lists can be imported from spreadsheets or systems.
- Free Starter plan supports up to 30 members.
What to know first
- Web platform only.
- Starter is limited to 30 members and one admin.
- Card processing rates vary by plan.
Limits
Starter is free for up to 30 members and includes one admin with 3.0% + 20p card rates. Higher plans raise member caps, while Enterprise uses a custom cap and custom card rates.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Free · up to 30 members · 1 admin · 3.0% + 20p card rates | Free |
| Growth | 30% founders discount; from 19p per member · up to 150 members · unlimited admins · classes & events · email members · 2.5% + 20p card rates | On request |
| Club | 30% founders discount; from 11p per member · up to 500 members · space/facility booking · 2.0% + 20p card rates | On request |
| Pro | 30% founders discount; from 9p per member · up to 1,000 members · priority support · dedicated onboarding · 1.8% + 20p card rates | On request |
| Enterprise | Contact us for a quote · custom member cap · custom card rates · dedicated support · bespoke onboarding · multi-site organisations | On request |
As clubpilot.co.uk lists them, read 28 Sept 2026. The maker's own page has the final word.
Getting started
- Open the ClubPilot website
- Start the free plan or 30-day trial
- Import member data from a spreadsheet or existing system
- Connect Stripe Connect for card, Apple Pay, and Google Pay payments
- Configure memberships, bookings, classes, events, and communications
- Invite members to the portal and branded mobile app
Verdict
ClubPilot combines core club administration with booking, event and communication tools. The free Starter tier has member and admin limits, and paid plans are listed from £29/mo with card rates that vary by plan.
Questions
Is ClubPilot free?
Yes. Starter is free for up to 30 members. The pricing note lists paid plans from £29/mo and a 30-day trial.
Which platforms can members use?
ClubPilot is web-based, and members can use its self-service portal and branded mobile app on any device.
How are online payments handled?
Card, Apple Pay, and Google Pay payments run through Stripe Connect Express. Clubs can also record cash, cheque, and bank-transfer payments.
Can clubs manage bookings and events?
Yes. Members can book courts, pitches, rooms, or studios from live availability, while clubs can create classes and events, set capacities, register members, and track attendance.
Can existing member data be imported?
Yes. ClubPilot supports imports from spreadsheets or an existing system, with help from its team.
What support is available?
ClubPilot says clubs hear back from a real person. Pro adds priority support and dedicated onboarding.
Facts from ClubPilot's own pages
- Admin accounts
- Growth and higher plans include unlimited admins. · app.clubpilot.co.uk, 28 Sept 2026
- Automated renewals
- Saved-card auto-renewals and reminders help keep membership revenue flowing. · clubpilot.co.uk, 28 Sept 2026
- Automated renewals
- Yes · app.clubpilot.co.uk, 24 Sept 2026
- Booking features
- Members can book courts, pitches, and rooms using real-time availability. · clubpilot.co.uk, 28 Sept 2026
- Card processing fees
- Plan card rates range from 3.0% + 20p to 1.8% + 20p. · app.clubpilot.co.uk, 28 Sept 2026
- Classes and events
- Clubs can create one-off or recurring classes and events, set capacity limits, take registrations and track attendance. · clubpilot.co.uk, 28 Sept 2026
- Communications
- ClubPilot provides rich email broadcasts, filtered mailing lists, delivery insights and a 90-day Email Health Score. · clubpilot.co.uk, 28 Sept 2026
- Communications compliance
- ClubPilot records consent, keeps an immutable consent audit log, provides one-click unsubscribe and suppresses hard-bounced addresses. · docs.clubpilot.co.uk, 28 Sept 2026
- Company registration
- ClubPilot Limited is registered in England and Wales in Poole, Dorset. · clubpilot.co.uk, 28 Sept 2026
- Company registration
- The site identifies the maker as ClubPilot Limited, registered in England and Wales under company number 16189663. · clubpilot.co.uk, 28 Sept 2026
- Company number
- The company registration number is 16189663. · clubpilot.co.uk, 28 Sept 2026
- Data migration
- Clubs can import member lists from spreadsheets or an existing system, with help from the ClubPilot team. · clubpilot.co.uk, 28 Sept 2026
- Email integrations
- ClubPilot provides member email tools without requiring MailChimp or Outlook. · app.clubpilot.co.uk, 28 Sept 2026
- Flat monthly pricing
- Plans have flat monthly prices with no per-member fees or surprises. · app.clubpilot.co.uk, 28 Sept 2026
- Free plan
- Yes · app.clubpilot.co.uk, 24 Sept 2026
- Free plan limits
- Starter is free and supports up to 30 members. · app.clubpilot.co.uk, 28 Sept 2026
- Headquarters
- Lytchett Matravers, Poole, United Kingdom · clubpilot.co.uk, 19 Oct 2026
- Member communications
- Yes · app.clubpilot.co.uk, 24 Sept 2026
- Member data import
- Existing member data can be imported from spreadsheets or an existing system. · clubpilot.co.uk, 28 Sept 2026
- Member portal
- Yes · app.clubpilot.co.uk, 24 Sept 2026
- Memberships
- Members can join online, add family members, pay on sign-up, view payment history and renew automatically. · clubpilot.co.uk, 28 Sept 2026
- Mobile wallet passes
- Members can add membership cards to Apple Wallet or Google Wallet. · clubpilot.co.uk, 28 Sept 2026
- Online join and renew
- Yes · app.clubpilot.co.uk, 24 Sept 2026
- Payment integration
- Online card payments use Stripe Connect and support Apple Pay and Google Pay; cash, cheques and bank transfers can also be recorded. · clubpilot.co.uk, 28 Sept 2026
Where ClubPilot stands on Freedom251
- Membership Management Software#21 of 106