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No. 31of 33 ·WhatsApp Business API Providers

TimelinesAI

Web · API · Extension· paid plans from $35/mo

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Freedom report

One barScore 4.9

  • Free tierNo free tier
  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

TimelinesAI connects WhatsApp conversations to CRM tools and gives sales and support teams a shared inbox. Teams can connect WhatsApp with a QR code, the official WhatsApp Business API, or Coexistence using the WhatsApp Business app. Inbox tools include conversation assignment, labels, filtered views, internal comments, and notes. Listed CRM integrations include Pipedrive, HubSpot, Zoho, monday.com, Salesforce, and Close. Plans include a Workflow Builder, Zapier, Make.com, ChatGPT Agents, and WhatsApp MCP, with usage allowances that vary by plan. One-to-one messages are unlimited, while mass messaging and automations use per-seat credits. All plans include a Public API and webhooks; monthly call allowances range from 10,000 on Starter to 50,000 on Enterprise, with a stated limit of 50 requests per minute. New workspaces get a 10-day trial without a credit card. TimelinesAI says it complies with GDPR, UK GDPR, and CCPA, and offers onboarding guidance, live chat, and expert support. Starter costs $35 per seat/month and Pro costs $49 per seat/month; Enterprise uses a custom quote.

Who it is for

TimelinesAI suits sales and support teams that manage WhatsApp conversations alongside CRM records. Teams should consider how their mass messaging and automation needs fit the per-seat credit allowances.

What is good

  • Connects WhatsApp through three listed connection methods.
  • Shared inbox supports assignment, labels, comments, and notes.
  • All plans include the Public API and webhooks.
  • One-to-one messages are unlimited.
  • Trial lasts 10 days and needs no credit card.

What to know first

  • Mass messaging and automations use per-seat credits.
  • Usage allowances vary by plan.
  • Enterprise pricing is by custom quote.
  • Some plan features are marked coming soon.

Verdict

TimelinesAI combines WhatsApp conversations, CRM connections, and a shared inbox for sales and support teams. Check each plan's automation, Workflow Builder, and API allowances, as well as the features listed as coming soon.

TimelinesAI plans and pricing

All plans
Starter $35/mo $35 per seat/month 50 automation credits per seat · 1,000 Workflow Builder transactions/month · 10,000 API calls/month · 10 MB attachments timelines.ai · 4 Oct 2026
Pro $49/mo $49 per seat/month 500 automation credits per seat · 2,000 Workflow Builder transactions/month · 20,000 API calls/month · 10 MB attachments timelines.ai · 4 Oct 2026
Enterprise Custom quote 2,000 automation credits per seat · 3,000 Workflow Builder transactions/month · 50,000 API calls/month · 50 MB attachments timelines.ai · 4 Oct 2026

Compared on WhatsApp business API providers

Free plan
No
Shared inbox
Yes
Template management
Yes
Media messaging
Yes
Automation workflows
Yes
Message pricing model
hybrid
Included team users
1

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