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TimelinesAI
What TimelinesAI is
TimelinesAI connects WhatsApp conversations to CRM tools and gives sales and support teams a shared inbox. Teams can connect WhatsApp with a QR code, the official WhatsApp Business API, or Coexistence using the WhatsApp Business app. Inbox tools include conversation assignment, labels, filtered views, internal comments, and notes. Listed CRM integrations include Pipedrive, HubSpot, Zoho, monday.com, Salesforce, and Close. Plans include a Workflow Builder, Zapier, Make.com, ChatGPT Agents, and WhatsApp MCP, with usage allowances that vary by plan. One-to-one messages are unlimited, while mass messaging and automations use per-seat credits. All plans include a Public API and webhooks; monthly call allowances range from 10,000 on Starter to 50,000 on Enterprise, with a stated limit of 50 requests per minute. New workspaces get a 10-day trial without a credit card. TimelinesAI says it complies with GDPR, UK GDPR, and CCPA, and offers onboarding guidance, live chat, and expert support. Starter costs $35 per seat/month and Pro costs $49 per seat/month; Enterprise uses a custom quote.
Who it suits
TimelinesAI suits sales and support teams that manage WhatsApp conversations alongside CRM records. Teams should consider how their mass messaging and automation needs fit the per-seat credit allowances.
What it does well
- Connects WhatsApp through three listed connection methods.
- Shared inbox supports assignment, labels, comments, and notes.
- All plans include the Public API and webhooks.
- One-to-one messages are unlimited.
- Trial lasts 10 days and needs no credit card.
What to know first
- Mass messaging and automations use per-seat credits.
- Usage allowances vary by plan.
- Enterprise pricing is by custom quote.
- Some plan features are marked coming soon.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | $35 per seat/month · 50 automation credits per seat · 1,000 Workflow Builder transactions/month · 10,000 API calls/month · 10 MB attachments | $35 a month |
| Pro | $49 per seat/month · 500 automation credits per seat · 2,000 Workflow Builder transactions/month · 20,000 API calls/month · 10 MB attachments | $49 a month |
| Enterprise | Custom quote · 2,000 automation credits per seat · 3,000 Workflow Builder transactions/month · 50,000 API calls/month · 50 MB attachments | On request |
As timelines.ai lists them, read 4 Oct 2026. The maker's own page has the final word.
Verdict
TimelinesAI combines WhatsApp conversations, CRM connections, and a shared inbox for sales and support teams. Check each plan's automation, Workflow Builder, and API allowances, as well as the features listed as coming soon.
Facts from TimelinesAI's own pages
- Automation
- Plans include a Workflow Builder, Zapier, Make.com, ChatGPT Agents, and WhatsApp MCP; usage allowances vary by plan. · timelines.ai, 4 Oct 2026
- CRM integrations
- The pricing page lists integrations including Pipedrive, HubSpot, Zoho, monday.com, Salesforce, and Close. · timelines.ai, 4 Oct 2026
- Headquarters
- 30 N Gould St, Ste R, Sheridan, WY 82801, United States · timelines.ai, 28 Sept 2026
- Intended users
- The pricing page describes TimelinesAI as a WhatsApp CRM platform for sales and support teams. · timelines.ai, 4 Oct 2026
- Messaging limits
- The pricing page says one-to-one messages are unlimited, while mass messaging and automations use per-seat credits. · timelines.ai, 4 Oct 2026
- Plan limitations
- The pricing page marks WhatsApp call recording, WABA campaigns to HubSpot segments, custom roles, and SSO/SAML as coming soon on applicable plans. · timelines.ai, 4 Oct 2026
- Product
- TimelinesAI connects WhatsApp conversations to CRM tools and provides a shared team inbox and AI-powered workflows. · timelines.ai, 4 Oct 2026
- Public API
- All plans include the Public API and webhooks, with monthly allowances of 10,000 calls on Starter, 20,000 on Pro, and 50,000 on Enterprise; the stated rate limit is 50 requests per minute. · timelines.ai, 4 Oct 2026
- Security
- TimelinesAI says it is GDPR, UK GDPR, and CCPA compliant, hosts its servers in a Frankfurt virtual private cloud, and encrypts connections using SSL with HTTP redirected to HTTPS. · timelines.ai, 4 Oct 2026
- Shared inbox
- The shared inbox supports conversation assignment, chat labels, filter views, internal comments, and notes. · timelines.ai, 4 Oct 2026
- Support
- The About page says its customer success team provides onboarding guidance, live chat assistance, and expert support. · timelines.ai, 4 Oct 2026
- Trial
- New workspaces can use a 10-day free trial without a credit card; the trial includes 20 automation credits, 20 Workflow Builder transactions, and 1,000 API calls. · timelines.ai, 4 Oct 2026
- WhatsApp connections
- Teams can connect WhatsApp by QR code, through the official WhatsApp Business API, or using Coexistence with the WhatsApp Business app. · timelines.ai, 4 Oct 2026
Where TimelinesAI stands on Freedom251
- WhatsApp Business API Providers#19 of 33