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360dialog
What 360dialog is
360dialog provides access to the WhatsApp Business API, allowing businesses to connect their own software, CRM, or chatbot to WhatsApp messaging. The product is intended for direct API use by in-house teams; using it requires someone able to make HTTP requests and handle webhooks. Signup through the first message takes about 30 minutes, and a sandbox supports development without using credits. Documentation includes examples, working code samples, and guidance on error messages. Supported automation tools include Zapier, n8n, Make, Pipedream, Pabbly Connect, IFTTT, and Activepieces. Multi-webhook lets several tools, such as a team inbox and CRM, receive messages from one number simultaneously. Plans are charged per number each month, and Meta messaging fees are additional and vary by country and conversation type. Regular costs $59 a month and includes 24/7 human support with a first-response SLA under four hours. Premium is $119 a month; Scale is $299 a month and supports up to 1,000 messages per second. API access is for a single account.
Who it suits
360dialog suits in-house teams connecting their software, CRM, or chatbot to WhatsApp, especially those with someone who can make HTTP requests and handle webhooks. Its listed automation integrations may also suit teams connecting messaging to workflow tools.
What it does well
- Sandbox supports development without using credits
- Documentation includes working code samples
- Multiple tools can receive messages from one number
- Regular includes 24/7 human support
What to know first
- No free plan
- Requires HTTP request and webhook skills
- Meta messaging fees are additional
- API access is for a single account
Limits
Plans are charged per number each month, with additional Meta messaging fees that vary by country and conversation type. API access is for a single account; Scale supports up to 1,000 messages per second.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| REGULAR | per number per month · 24/7 human support · <4 hour first response SLA · Zapier, Make and n8n integrations | €49 a month |
| SCALE | per number per month · Everything in Premium · 30 day assessment · dedicated migration support · full funnel tracking with 360Pilot · up to 1000 messages per second | €500 a month |
| PREMIUM | per number per month · Everything in Regular · <30 min first response SLA · business verification in 48h · Messaging MCP · Inbox, Sendout, Automation and Measurement add-ons | €99 a month |
As 360dialog.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Open the 360dialog WhatsApp API website
- Select the Regular, Premium, or Scale plan
- Sign up and send the first message
- Use the sandbox for development without credits
- Connect your software, CRM, chatbot, or automation tool
- Configure webhooks, templates, inbox, or media messaging
Verdict
360dialog offers direct WhatsApp Business API access, documentation, a sandbox, and automation integrations. Account for the per-number plan charge and additional Meta fees, which vary by country and conversation type.
Questions
How much does 360dialog cost?
Regular costs $59 a month, Premium costs $119 a month, and Scale costs $299 a month, charged per number. Meta messaging fees are additional.
Is there a free plan?
No. 360dialog is a paid service.
Which platforms does it support?
The product is available through an API and web interfaces.
Which integrations are supported?
Listed automation integrations are Zapier, n8n, Make, Pipedream, Pabbly Connect, IFTTT, and Activepieces.
Does it provide a testing environment?
Yes. A sandbox allows development and testing without using credits.
Who operates 360dialog?
The legal company is 360dialog GmbH, headquartered in Grünwald, Germany.
Facts from 360dialog's own pages
- Audience
- The API product is described as direct access for in-house teams, and the company says direct API use requires someone able to make HTTP requests and handle webhooks. · 360dialog.com, 3 Oct 2026
- Company
- The legal imprint identifies the company as 360dialog GmbH and gives its address as Tölzer Straße 1, 82031 Grünwald, Germany. · 360dialog.com, 3 Oct 2026
- Documentation
- The product page describes API documentation with examples, working code samples, and clear error-message guidance. · 360dialog.com, 3 Oct 2026
- Headquarters
- Grünwald, Germany · 360dialog.com, 23 Sept 2026
- Integrations
- The integrations page lists Zapier, n8n, Make, Pipedream, Pabbly Connect, IFTTT, and Activepieces as supported automation tools. · 360dialog.com, 3 Oct 2026
- Limits
- The API pricing page says WhatsApp API access is for a single account, while its Scale plan supports up to 1000 messages per second. · 360dialog.com, 3 Oct 2026
- Multi-webhook
- 360dialog says multiple tools, including an automation platform, team inbox, and CRM, can receive messages from the same number simultaneously using multi-webhook. · 360dialog.com, 3 Oct 2026
- Product
- 360dialog provides access to the WhatsApp Business API so businesses can connect their own software, CRM, or chatbot to WhatsApp messaging. · 360dialog.com, 3 Oct 2026
- Sandbox
- The API includes a testing sandbox for safe development without using credits. · 360dialog.com, 3 Oct 2026
- Security and compliance
- The WhatsApp API pricing page describes the product as having Meta compliance built in, and the integrations page says numbers are onboarded on the official WhatsApp Business API. · 360dialog.com, 3 Oct 2026
- Setup
- 360dialog says signup through the first message takes about 30 minutes. · 360dialog.com, 3 Oct 2026
- Support
- The Regular plan includes 24/7 human support and a first-response SLA of under four hours. · 360dialog.com, 3 Oct 2026
- Usage costs
- Plans are charged per number per month, and Meta messaging fees are additional and vary by country and conversation type. · 360dialog.com, 3 Oct 2026
Where 360dialog stands on Freedom251
- RCS Messaging Platforms#9 of 34
- WhatsApp Business API Providers#21 of 33