Freedom251 › Visitor Management Software
The Receptionist
What The Receptionist is
The Receptionist, now Sign In App, is a visitor management platform for workplace check-in. It supports pre-registration, QR code and contactless sign-in, photo and ID capture, NDAs, legal agreements, and custom workflows. A cloud-based visitor log, searchable reports, scheduled exports, and configurable data retention help manage visitor records. Security features listed include an active visitor dashboard, an emergency or evacuation list, citizenship confirmation, secure hosting, and SOC 2 compliance. Hosts can be notified by email, text, Slack, or Microsoft Teams. Administrators can customize branding, workflows, department listings, and badges without coding. Integrations include Azure AD / Entra ID, Google Workspace, Teams, Slack, webhooks, and a documented API. Plans start at $630 a year, billed per site, and a 15-day trial is available; there is no free plan. The kiosk app supports iPads only, while the website manages accounts, contacts, and logs. The company plans to transition existing customers to Sign In App or another Sign In Solutions product, with timing to be communicated later.
Who it suits
It suits workplaces that need structured visitor check-in, records, host alerts, and emergency lists. The one-site subscription and iPad-only kiosk are important considerations for organizations choosing a setup.
What it does well
- Supports contactless and QR code sign-in.
- Captures visitor photos and IDs.
- Hosts can receive arrival alerts through several channels.
- Unlimited employees and monthly sign-ins per subscription.
- Free support and onboarding are included.
What to know first
- No free plan; a 15-day trial is available.
- Each subscription covers one site.
- Kiosk app supports iPads only.
- Transition timing for existing customers is not yet stated.
Limits
Plans are billed per site per year, with each subscription covering one site. The kiosk app is limited to iPads, and there is no free plan; the trial lasts 15 days.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Enhanced | per site / year · Core features · 20 Enhanced features · pre-visit registration · ID scanning · Spaces · time and attendance · onboarding sessions · unlimited SMS | $1,260 a year |
| Pro | per site / year · Core and Enhanced features · SSO and SCIM · bespoke onboarding · account manager · telephone support | $1,890 a year |
| Core | per site / year · Core visitor management · email and chat support · companion app · safety and evacuations | $630 a year |
| Executive | For complex or enterprise deployments with advanced integration, compliance and scalability requirements | On request |
As thereceptionist.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open the product website
- Choose a paid plan or start the 15-day trial
- Use the website to manage accounts, contacts, and visitor logs
- Install the kiosk app on an iPad
- Connect listed services such as Azure AD / Entra ID, Google Workspace, Teams, or Slack
- Configure branding, workflows, departments, and badges
Verdict
The Receptionist combines visitor registration, check-in, records, notifications, and safety tools. Check that its per-site pricing and iPad kiosk requirement fit your workplace.
Questions
How much does The Receptionist cost?
Core costs $630 per site per year. Enhanced costs $1,260 per site per year, Pro costs $1,890 per site per year, and Executive pricing is contact sales.
Is there a free plan or trial?
There is no free plan. A 15-day trial is available.
Which platforms are supported?
The service lists Android, iOS, and web access. Its kiosk application supports iPads only.
What integrations are available?
Listed integrations include Azure AD / Entra ID, Google Workspace, Microsoft Teams, Slack, custom webhooks, and a documented API.
Are visitor alerts supported?
Yes. A visitor’s contact can be notified by email, text message, Slack, or Microsoft Teams after check-in.
What support comes with the service?
Unlimited support is free, including during the trial, and onboarding help is provided at no additional cost.
Facts from The Receptionist's own pages
- Acquisition
- Sign In Solutions announced on January 12, 2026 that it acquired The Receptionist, which had more than 5,500 customers in 35 countries. · signinsolutions.com, 15 Oct 2026
- Agreements
- Check-in flows can require NDAs, legal agreements and other acknowledgements. · thereceptionist.com, 15 Oct 2026
- API
- The product advertises an API with documentation and supports Active Directory or employee-database synchronization through an API call. · thereceptionist.com, 15 Oct 2026
- Badges
- A drag-and-drop badge designer supports customized visitor badge layouts and printing. · thereceptionist.com, 15 Oct 2026
- Branding and tenants
- Organizations can add logos and welcome content, configure departments and brand multiple tenants in one building. · thereceptionist.com, 15 Oct 2026
- Check-in features
- The product lists photo and ID capture, visitor pre-registration notifications, QR code and contactless sign-in, NDAs and legal agreements, and custom workflows. · thereceptionist.com, 8 Oct 2026
- Company facts
- LinkedIn lists The Receptionist as a privately held Denver software company founded in 2013 with 11–50 employees. · linkedin.com, 15 Oct 2026
- Contactless check-in
- Visitors can begin check-in from their own phones through QR-code and contactless flows. · thereceptionist.com, 15 Oct 2026
- Customization
- Administrators can customize branding, visitor workflows, department listings, and badge designs without coding. · thereceptionist.com, 8 Oct 2026
- Custom workflows
- Button-based workflows, visitor fields and messages are configurable without coding. · thereceptionist.com, 15 Oct 2026
- Data retention
- The product allows users to determine how much visitor information to collect or store and for how long to support privacy compliance such as GDPR. · thereceptionist.com, 8 Oct 2026
- Documentation
- The help center provides setup guides covering accounts, users, contacts, buttons, visitor fields, hardware, data and integrations. · support.thereceptionist.com, 15 Oct 2026
- GDPR controls
- Customers can delete visitor records, permanently purge them from visit-log trash and request a GDPR-specific data-processing addendum. · dev.thereceptionist.com, 15 Oct 2026
- Hardware requirement
- The company says the kiosk app supports iPads only, while the website is used to manage accounts, contacts, and visitor logs. · thereceptionist.com, 8 Oct 2026
- Headquarters
- Denver, Colorado, United States · thereceptionist.com, 28 Sept 2026
- Hosting and encryption
- The vendor says data is hosted on AWS through Heroku and that application traffic is encrypted. · dev.thereceptionist.com, 15 Oct 2026
- Integrations
- The vendor advertises Zapier connectivity to more than 4,000 applications. · thereceptionist.com, 15 Oct 2026
- Legal name
- The privacy policy identifies the maker as Los Trigos, Inc. doing business as The Receptionist. · thereceptionist.com, 15 Oct 2026
- Licence and self-hosting
- The terms prohibit copying, reverse engineering and accessing source code, indicating a proprietary hosted product rather than open-source or self-hostable software. · thereceptionist.com, 15 Oct 2026
- Limit: customization
- G2 and Capterra reviewers report wanting more control over layouts, branding and workflow customization. · g2.com, 15 Oct 2026
- Limit: missing Salesforce integration
- A G2 reviewer specifically requested a Salesforce CRM integration. · g2.com, 15 Oct 2026
- Limit: reliability reports
- App Store reviews mention forced logouts and an incident where reports and visit displays stopped working. · apps.apple.com, 15 Oct 2026
- Limit: repeated data entry
- A G2 reviewer complained that returning visitors must re-enter their information on each visit. · g2.com, 15 Oct 2026
- Microsoft Teams
- A native Teams integration synchronizes employees and delivers visitor and delivery notifications inside Teams. · thereceptionist.com, 15 Oct 2026
Where The Receptionist stands on Freedom251
- Visitor Management Software#15 of 32