TextBox

Name: TextBox
Price: 69 USD

Web · Windows · Mac · Android · iPhone· paid plans from $69/mo

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Freedom report

Two barsScore 5.3

Free tierNo free tier
Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

TextBox is ranked #12 of 31 in two-way SMS software on Freedom251. It runs on Android, iOS, macOS, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $69/mo.

TextBox plans and pricing

All plans

Small Business $69/mo $69* / month 2,500 message segments/month · $0.04 per segment overage · 1 telephone number businesstextbox.com · 8 Oct 2026

Medium Business $129/mo $129* / month 5,000 message segments/month · $0.035 per segment overage · 1 telephone number businesstextbox.com · 8 Oct 2026

Business Plus $249/mo $249* / month 10,000 message segments/month · $0.03 per segment overage · 1 telephone number businesstextbox.com · 8 Oct 2026

Small Enterprise $549/mo $549* / month 25,000 message segments/month · $0.025 per segment overage · 1 telephone number businesstextbox.com · 8 Oct 2026

Enterprise $849/mo $849* / month 50,000 message segments/month · $0.02 per segment overage · 1 telephone number · higher volumes or special applications by contact businesstextbox.com · 8 Oct 2026

Compared on two-way SMS software

Free plan: No
Two-way messaging: Yes
MMS support: Yes
Shared team inbox: Yes
Scheduled messages: Yes
Inbound keywords: Yes

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The record

Product: TextBox provides two-way business texting on an existing landline, VoIP, or toll-free number.
Shared inbox: Multiple users can share one number and use internal comments to track conversations.
Messaging: Users can send one-to-one or small-group texts, pictures, and PDFs, and use templates, timed auto-replies, scheduled messages, and reminders.
Contacts: Plans include unlimited contacts, and the platform provides tags, notes, and searchable message history.
Integrations: TextBox offers API access and a Zapier integration described as connecting to over 9,000 apps, including Salesforce, HubSpot, Google Calendar, and Slack.
Compliance: TextBox handles 10DLC registration and built-in STOP opt-out processing.
Number eligibility: Business-owned landline, VoIP, and toll-free numbers may qualify; mobile numbers and short-code traffic such as bank or Google verification codes are unsupported.
International texting: Domestic US texting is supported, while international texting is described as being on the roadmap.
Trial and terms: A free trial is available without a credit card, with no activation fee or term commitment; the pricing page says there is no auto-billing on the trial.
Support: The company offers demos, live customer training, and contact by text, phone, or email, and says inquiries are usually followed up the same business day.
Security policy: The acceptable use policy says the platform responds programmatically to STOP and works with a digital security firm to monitor for and prevent spam.
Setup: Setup includes ownership verification by phone and an electronic Letter of Authorization, followed by carrier campaign registration before texting begins.
Founded: 1994
Headquarters: Tallahassee, Florida, United States
Price from: $69/mo

Where it ranks on Freedom251

Best Two-Way SMS Software in 2026#12 of 31
Best Business Texting Software in 2026#11 of 27

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Sources

businesstextbox.com· checked 8 Oct 2026
businesstextbox.com/features· checked 8 Oct 2026
businesstextbox.com/faq· checked 8 Oct 2026
businesstextbox.com/how-it-works· checked 8 Oct 2026
businesstextbox.com/pricing· checked 8 Oct 2026
businesstextbox.com/contact· checked 8 Oct 2026
businesstextbox.com/acceptable-use-policy· checked 8 Oct 2026