Side by side
Captivated vs TextBox
Both stand on business texting software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APIExtensioniPhone+1
Captivated combines shared business texting with workflows, payment requests, and text-based forms. Consider the message commitment and possible additional charges when choosing a plan.
Visit Captivated Free trial AndroidiPhoneMac+2
Choose TextBox if your business wants shared two-way texting on an eligible business number, with team tools and contact organization. Look elsewhere if you need mobile-number or short-code messaging, or international texting now.
Visit TextBoxThe facts
| Captivated | TextBox | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Extension, iPhone, Web | Android, iPhone, Mac, Web, Windows |
| Lowest paid plan | Free or on request | Small Business: $69 a month |
| Plans published | 4 | 5 |
| Maker | Not published | Not published |
| Website | captivated.works | businesstextbox.com |
| On business texting software | #8 of 27 | #12 of 27 |
Captivated: what it does well
- Shared conversations include ownership, queues, and escalation
- Automates appointment messages and follow-ups
- Express Pay accepts card or ACH requests
- Every plan includes live support
What to know first
- No free plan
- Plans have monthly message commitments
- Extra messages are billed at plan rates
- Usage-based items and taxes may be billed separately
TextBox: what it does well
- Multiple users can share a number and add internal conversation comments.
- Supports texts, pictures, and PDFs for one-to-one or small-group messaging.
- Templates, timed auto-replies, scheduled messages, and reminders are included.
- Plans include unlimited contacts, tags, notes, and searchable message history.
- Zapier connects with over 9,000 apps, including Salesforce and Slack.
What to know first
- Mobile numbers and short-code traffic are unsupported.
- International texting is on the roadmap; domestic US texting is supported.
- Paid plans start at $69/mo, with message-segment limits and overage charges.
- Texting requires ownership verification and carrier campaign registration.
Alternatives to Captivated Alternatives to TextBox The whole list