Freedom251 › Business Phone Systems
Telzio
by Telzio
What Telzio is
Telzio is a paid cloud business phone system with usage-based pricing and unlimited users. It supports business calling, SMS and MMS, voicemail, virtual fax and call recording, along with call flows, auto attendants, queues, scheduling, forwarding and custom routing. Voicemail transcription, multiple business numbers and desktop and mobile apps are listed, with web, iOS, Android, extensions and API access. Call-center tools include unlimited queues, live reporting and monitoring, recording and storage, and call analytics. Integrations include Microsoft Entra ID (AAD), while Zapier can connect other apps. Telzio describes API v3 as its newest free API. It states SOC 2 Type 1, GDPR and HIPAA compliance, encrypted data and continuous monitoring. Administrators can control retention and automate deletion. Pricing starts at $49/mo with a 30-day trial; the Base plan is $50 a month.
Who it suits
Telzio suits small businesses, including healthcare and emergency-service organizations, that need cloud calling with unlimited users. It fits teams willing to pay separately for usage such as minutes, messages and numbers.
What it does well
- Unlimited users
- Multiple numbers and custom routing
- Calling, SMS, fax and recording
- Call-center reporting and analytics
- Free unlimited technical support
What to know first
- No free plan
- Usage charges apply to minutes and messages
- Base plan costs 50.00 USD monthly
- Phone numbers cost extra
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Base | Month-to-month Base plan · Unlimited users · 1 local number · 1,000 calling minutes | $50 a month |
| Minimum Monthly Commitment (MMC) | Monthly; higher commitments unlock lower per-minute rates · 1,000 included minutes · additional local minutes $0.05 each at the starting commitment · personalized terms | $50 a month |
| Local phone number | billed monthly · Local business number | $1 a month |
| Toll-free number | billed monthly · Toll-free business number | $5 a month |
| Base (month-to-month) | Monthly; includes 1,000 minutes and one local number · Unlimited users · 1,000 calling minutes · 1 local number · additional usage charged at agreed rate | $50 a month |
As telzio.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Verdict
Telzio combines broad business communications with unlimited user seats and call-center capabilities. Its usage-based charges and paid number options mean expected calling volume should guide plan selection.
Facts from Telzio's own pages
- API
- Telzio describes API v3 as its newest free API and says its apps use the same version. · telzio.com, 11 Oct 2026
- Auto attendant
- Yes · telzio.com, 21 Sept 2026
- Business numbers
- multiple · telzio.com, 21 Sept 2026
- Call center
- The pricing page lists unlimited queues, live reporting and monitoring, call recording and storage, and call analytics. · telzio.com, 11 Oct 2026
- Call handling
- Features include call flows, auto attendants, call queues, scheduling, and call forwarding. · telzio.com, 11 Oct 2026
- Calling and messaging
- The service supports business calling, SMS/MMS, voicemail, virtual fax, and call recording. · telzio.com, 11 Oct 2026
- Call routing
- custom · telzio.com, 21 Sept 2026
- Data retention
- Administrators can control retention and automate deletion of call logs, recordings, texts, and faxes. · telzio.com, 11 Oct 2026
- Desktop and mobile apps
- Yes · telzio.com, 21 Sept 2026
- Free plan
- No · telzio.com, 21 Sept 2026
- Headquarters
- Los Angeles, California, United States; Copenhagen, Denmark · telzio.com, 28 Sept 2026
- Integrations
- The support integrations page lists Microsoft Entra ID (AAD), and Telzio also describes connecting with other apps through Zapier. · telzio.com, 11 Oct 2026
- Limits and usage
- The service charges for usage such as minutes, messages, and phone numbers, while user seats are unlimited and do not add to base cost. · telzio.com, 11 Oct 2026
- Platforms
- Telzio offers a browser-based phone, a mobile app for iOS and Android, and a browser extension. · telzio.com, 11 Oct 2026
- Product
- Telzio is a cloud business phone system with usage-based pricing and unlimited users. · telzio.com, 11 Oct 2026
- Security
- Telzio states that it is SOC 2 Type 1, GDPR, and HIPAA compliant, and describes encrypted data and continuous monitoring. · telzio.com, 11 Oct 2026
- Support
- Telzio advertises free unlimited technical support and says real people answer the phone from 8am to 8pm EST. · telzio.com, 11 Oct 2026
- Voicemail transcription
- Yes · telzio.com, 21 Sept 2026
- Who it serves
- Telzio describes its phone service for small businesses and highlights healthcare and emergency-service organizations among its customers. · telzio.com, 11 Oct 2026
Where Telzio stands on Freedom251
- Business Phone Systems#74 of 167