Telzio is a paid cloud business phone system with usage-based pricing and unlimited users. It supports business calling, SMS and MMS, voicemail, virtual fax and call recording, along with call flows, auto attendants, queues, scheduling, forwarding and custom routing. Voicemail transcription, multiple business numbers and desktop and mobile apps are listed, with web, iOS, Android, extensions and API access. Call-center tools include unlimited queues, live reporting and monitoring, recording and storage, and call analytics. Integrations include Microsoft Entra ID (AAD), while Zapier can connect other apps. Telzio describes API v3 as its newest free API. It states SOC 2 Type 1, GDPR and HIPAA compliance, encrypted data and continuous monitoring. Administrators can control retention and automate deletion. Pricing starts at $49/mo with a 30-day trial; the Base plan is 50.00 USD per month.
Who it is for
Telzio suits small businesses, including healthcare and emergency-service organizations, that need cloud calling with unlimited users. It fits teams willing to pay separately for usage such as minutes, messages and numbers.
What is good
- Unlimited users
- Multiple numbers and custom routing
- Calling, SMS, fax and recording
- Call-center reporting and analytics
- Free unlimited technical support
What to know first
- No free plan
- Usage charges apply to minutes and messages
- Base plan costs 50.00 USD monthly
- Phone numbers cost extra
Verdict
Telzio combines broad business communications with unlimited user seats and call-center capabilities. Its usage-based charges and paid number options mean expected calling volume should guide plan selection.
Telzio plans and pricing
All plansCompared on business phone systems
- Free plan
- No
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
